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PEOPLE AND TECHNOLOGY ANY SYSTEM MAY BE THOUGHT OF AS HAVING TWO COMPONENTS A SET OF ACTIVITIES A SET OF HUMAN RELATIONSHIPS MY ORGANISATION THE PUBLIC ADMINISTRATION RESEARCH CENTRE. “A VIRTUAL ORGANISATION” THREE PEOPLE HOMEWORKERS EXTENSIVE USE OF ICT SYSTEMS As Training Providers
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PEOPLE AND TECHNOLOGYANY SYSTEM MAY BE THOUGHT OF AS HAVING TWO COMPONENTSA SET OF ACTIVITIESA SET OF HUMAN RELATIONSHIPS
MY ORGANISATIONTHE PUBLIC ADMINISTRATION RESEARCH CENTRE.“A VIRTUAL ORGANISATION”THREE PEOPLEHOMEWORKERSEXTENSIVE USE OF ICT SYSTEMS
As Training Providers We have to carry out the following functions:- 1) Identify potential clients 2) Stimulate interest from potential and existing clients 3) Receive enquires from potential and existing clients 4) Respond to enquires from potential and existing clients 5) Design and develop training products 6) Deliver those products on client premises 7) Invoice and collect payments from clients.
ISSUES ARISINGOPERATIONALMANAGERIAL / ADMINISTRATIVERELATIONSHIPS
We may be a virtual organisation but we need to communicate with real clients
“We may be a virtual organisation, but we have real clients, real employees and real suppliers”ContactabilityDiary ManagementWork Allocation
“We may be a virtual organisation, but we don’t train virtual people”Common Access to Core MaterialsDesign and DevelopmentLogistics
“ICT doesn’t meet the needs of our stakeholders”ClientsStaffPartners
“We may be a virtual organisation but we’re real people”TrustIsolationOpen Communications Climate
Do you recognise these issues in your workplace?How are you overcoming, or would you propose to overcome, them?Is it all worth the effort?CHALLENGE the E-future
If anyone wishes to contact usthe e-mail isripacs@aol.comor to speak to a human being…………
“The Art of Management is getting things done through other people”
Are we creating a technology to support people or building up a people to support technology