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Proving the calibre of your and your suppliers staff

Project Challenge Expo September 08. Proving the calibre of your and your suppliers staff. Prepared by: N Hibberd CEng (Chairman of ProVoc). ProVoc . A Cost E. The National User Group for Project Control Occupational Standards and NVQ’s A Special interest Group of A Cost E.

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Proving the calibre of your and your suppliers staff

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  1. Project Challenge Expo September 08 Proving the calibre of your and your suppliers staff Prepared by: N Hibberd CEng (Chairman of ProVoc) Provoc.org.uk

  2. ProVoc A Cost E The National User Group for Project Control Occupational Standards and NVQ’s A Special interest Group of A Cost E The Association of Cost Engineers The Professional home for Project Control Member of ICEC, the International Cost Engineering Council Provoc.org.uk

  3. Nigel Hibberd- BNFL Programme Control • Retired after approx 30 years in Projects at BNFL • Mixture of major capital and soft projects • Functional head of project control • Developed own standards for staff and hired staff • Chairman of Project Control NVQ National Steering Group • Background Manufacturing • Currently NVQ assessor and Risk Manager for BNFL (Part time) • CEng, Member – I.Mech.E, APM, A.Cost.E (Council member/Director) • Contact: Home 01925 263177, Mob: 07803 248 427 • e mail: hibberd@hotmail.com Provoc.org.uk

  4. Areas to be covered • ProVoc’s make up and aims • The need to prove competency for • Clients • Supplier • Candidate • How to prove competence within an audited framework • NVQ and Occupational Standards framework and delivery • Candidate Case studies • Possible ways forward for you/useful contacts Provoc.org.uk

  5. S/QCA- (Accredits) UK Commission for employment and skills OFQUAL (Regulates) etc International Professional Body Links UK Professional Body Links ECITB Engineering Construction Industry Training Board A Cost E Assoc of Cost Engineers Professional Body Awards Standards ProVoc User Group Assessment Centres (Assessors) Candidate Employers (end users) Provoc.org.uk

  6. Aims of ProVoc • Provide feedback to standards body for Occupational standards: • Development • Maintenance • Provide feedback on improvements in the delivery processes • Increase employer/candidate awareness • Increase number of accredited Assessment Centres Provoc.org.uk

  7. 1. World Class project Delivery without World class Project Control there is no World class Project management Provoc.org.uk

  8. 2.How do you prove ?? • Employer: how good are your PC staff • Employee: how good are you • Client: how good are your contractor’s PC staff Provoc.org.uk

  9. 3. An employers view “Can Do” Calibre - Occupational Standards • The Employers clients/stakeholderswant: • Confidence in the calibre of the contractor’s and their supplier’s staff • It helps make the client’s job easier • A transferable group of Practitioners available to any Management & Operations or EPC contractor • the contractor’s and their supplier’s staff benchmarked. • Qualifications do not prove “can do”- a Key Quality Requirements. • Post graduation experience does not always validate adequately the “can do” calibre • Staff with accredited delivery experience do demonstrate “ can do”calibre. Provoc.org.uk

  10. 4. An employers view “Can Do” Calibre - Occupational Standards • The Employer needs to demonstrate to their client/ stakeholders the quality of their/their suppliers staff by: • Use of staff development plans against Occupational National Standards • Staff skill levels accredited against National Standards by regulated means • Use of a recognised Continual Professional Development programme • Them being members of Professional organisations • Them having experience on comparable projects. • They have the ability to recruit external/additional staff of the right calibre Provoc.org.uk

  11. 5. Employer Recruitment- and “Can Do” Calibre - • Limited pool of resources internally • General scarcity of quality resources externally • Agents not clear of skills required • Many CV’s received do not have Relevant Experience • Quality of recruit can still be suspect Provoc.org.uk

  12. 5. Employer Recruitment- and “Can Do” Calibre - • Limited pool of resources internally • General scarcity of quality resources externally • Agents not clear of skills required • Many CV’s received do not have Relevant Experience • Quality of recruit can still be suspect • Use of National Occupational Standards provides: • effective framework for Employers to recruit against • understandable Framework for Agents • the NVQ processes verifies capability against that Framework Provoc.org.uk

  13. 6. An employers view “Can Do” Calibre - Occupational Standards • The Practitioner needs to demonstrate their “can do” calibre to current or future employers by: • Having relevant Qualifications • Having accredited experience against National Occupational Standards or relevant industry ( i.e. Chemical Plant) • Demonstration of their understanding of issues from delivery of live projects/Full Life Cycle. • Evidence of their continued professional development • Being able to demonstrate accredited experience, even if changing employers • Level 2, 3 & 4 NVQs can do this • Professional Bodies can help demonstrate this Provoc.org.uk

  14. 7. How to prove it ! • Skills benchmarked against National Occupational Standards is a good start!! • Candidates do the day job • Gain the National Vocational Qualification Provoc.org.uk

  15. 7. How to prove it ! • Skills bench marked against National Occupational Standards is good start!! • Candidates do the day job • Gain the National Vocational Qualification • The bestway to prove someone is working to the standards : • Is to assess them using the NVQ process Provoc.org.uk

  16. 8. “Can Do” Calibre – Doing the NVQ Demonstrates Can Do against National Standards Does Day Job Collects evidence • Candidate: Gains units Completes the Qualification Can Change Employer • Demonstrates Commitment: • - To self development. • - To the Profession. Can gain Professionalstatus Provoc.org.uk

  17. 9 Background (sheet 1) • Government initiative in 1990’s to develop occupational standards for key occupations across UK • The lead Body for Project Control was ECITB (the Engineering Construction Industry Training Body) • ECITB engaged members of different industrial sectors (clients and contactors), ie: • Engineering Design & Construction, • Chemical, Nuclear etc. • The professional body, A Cost E. • The first standards and Qualifications were for Level 4 and were available mid 1990s • Around 250 people had attained that by 2005, Provoc.org.uk

  18. 9 Background (sheet 2) • By 2002 the standards needed re accrediting and there was also industrial pressure for the level 3 NVQ. • ECITB led the development • QCA required involvement of more industrial sectors in the working group • The new standards and level 3 & 4 NVQs were launched toward end 2005 • At the 2005 launch, Industry requested a level 2 linked to apprenticeships • The level 2 was launched Sept 2007 • There are now around 300 candidates in system since start of 2006 Provoc.org.uk

  19. Qualification and Curriculum Authority (QCA)(SQA) etc UKCES - Funding OFQAL – Regulate delivery HOW MUCH OF THIS PROCESS DO YOU KNOW ? • Standard Setting Body • Maintains national standards developed by industry • Approved by QCA/SQA • Awarding Body • Provides the framework for administration of: • Candidates • Assessors • Assessment Centres • Professional NVQ’s are across Industry sectors External Verifier Ascertain all are working to required NVQ criteria • Accredited Assessment Centre • Manage registration, certification and assessment processes for the candidates and assessors • Train Assessors and Verifiers Internal Verifier Ensures assessment practice meets NVQ criteria • Accredited Assessor • Assesses candidate evidence • Reports progress • Advices on portfolio development • Candidate • Collects occupational evidence • Maintains portfolio of evidence • Develops awareness Provoc.org.uk

  20. 11. Delivering the NVQ • Standards Setting Body: ECITB Standards • National Standards development funded by UKCES • Maintains occupational standards Developed by industry • Awarding Body: ECITB Awards- • Accredits assessment centres • Registers candidates and assessors and maintains registers • Externally verifies delivery & process is compliant with the standards, across all accredited centres • Accredited Centres: • Registers Candidates with ECITB • Deliver the assessment process to the candidates • Internally verify the compliance with the NVQ processes • Maintains candidate records Provoc.org.uk

  21. 12. What the candidate does • Does the day job: • Collects the evidence • Has meetings with his assessor to confirm: • the info meets the standards • maps to the units • Collates evidence, and unit assessment notes in portfolio • Completes all the selected units in accordance with Qualification framework • Completes Portfolio for submission for External verification • Gains the Qualification Provoc.org.uk

  22. 12. What the candidate does • Can use web enabled assessment system “e Qual” • in “e Qual” the portfolio can be: • Compiled • Internally Verified • Externally Verified • Does the day job: • Collects the evidence • Has meetings with his assessor to confirm: • the info meets the standards • maps to the units • Collates evidence, and unit assessment notes in portfolio • Completes all the selected units in accordance with Qualification framework • Completes Portfolio for submission for External verification • Gains the Qualification Provoc.org.uk

  23. 13. The Assessor • Employed by the Assessment Centre • Must: • Sufficient experience as a practicing Project Control professional • Have completed an Assessors Qualification (A1) or • Undertaking an Assessor Qualification as a trainee • Attend regular standardisation forums with other Assessors • Undertakes • Arranges meetings with candidates • Reviews the evidence and Portfolio offered by the candidate • Signs off units and evidence when they meet the standards • Agrees plan at end of each meeting • Reports on candidate’s progress • Liaises with the candidates line manager • Sends completed Portfolio for External Verification (possibly in e Qual) Provoc.org.uk

  24. 14. What's in Level 2? Complete 11 units Project Control Qualification Structure – Foundation Level ( Level 2) Aimed at Technical Assistants/Apprentices/Trade conversions Mandatory Units (All 8 units must be completed) • PC52 - Follow quality assurance procedures in carrying out project control activities • PC53 - Obtain and organise information for project control • PC54 - Process project control data using information technology (IT) • PC55 - Prepare documents for the execution of project control activities • PC17 - Contribute to effective project working relationships • PC56 - Plan and organise your assigned project control tasks • PC57 - Implement a personal project control competence development plan • PC58 - Work to the organisation’s procedures and practices relating to ethical and behavioral issues Optional Units (Any 3 out of the 6 units must be completed) • PC59 - Support the preparation of project resource estimates and plans • PC60 - Support the preparation of budgets for control of the project • PC61 - Support the preparation of the programmes and schedules for the control of projects • PC62 - Monitor and report on progress and the use of resources • PC63 - Support the forecasting of final resource usage and programme completion dates • PC64 - Support the control of project scope changes Provoc.org.uk

  25. 15. What's in Level 3? Complete 12 units Project Control Qualification Structure – Intermediate Level (Level 3) Aimed at assistant Project Control Practitioners Mandatory Units • PC2 – Apply information technology (IT) to project control • PC4 – Monitor risks and review contingencies • PC7 – Apply quality assurance procedures to project control activities • PC8 – Retrieve, record and present project control information • PC14 – Develop yourself in the project control work role • PC17 – Contribute to effective project working relationships • PC18 – Observe and apply professional ethics and values Developing the project – Optional Units (2 out of 4 Units to be completed) • PC24 – Prepare project cost estimates • PC25 – Prepare the project programme • PC26 – Plan the project procurement activities • PC28 – Apply procedures, methods and systems Implementing the project – Optional Units (3 out of 6 Units to be completed) • PC33 – Prepare project control budgets • PC34 – Prepare project control programmes and schedules • PC36 – Carry out project cost control activities • PC38 – Carry out project scheduling activities • PC45 – Calculate the financial outcomes of activities • PC46 – Calculate activity completion data Provoc.org.uk

  26. 16. What's in Level 4 (slide 1)? Complete 20 units Project Control Qualification Structure – Professional Level (Level 4) Aimed at developing a fully rounded Professional Project Controller Mandatory Units • PC1 – Oversee the application of information technology (IT) to project control • PC3 – Identify risks and evaluate options for their control • PC5 – Monitor the implementation of risk control measures • PC6 – Assure and control the quality of project control activities • PC9 – Acquire and handle information needed for project control • PC18 – Observe and apply professional ethics and values • PC19 – Plan and implement project control operational developments • PC49 – Identify and quantify emerging changes • PC50 – Ensure the completion of project control activities • PC51 – Evaluate project controls performance and project information and data Working with people and managing yourself – Optional Units (3 out of 6 Units to be completed) • PC10 – Provide advice and support to maintain progress • PC11 – Manage the project control team – agree objectives with teams and individuals • PC12 – Manage the project control team – allocate work • PC13 – Manage the continuing development of your personal and project control professional skills • PC15 – Develop the skills of your project control team members • PC16 – Develop and maintain effective working relationships Developing the project – Optional Units (3 out of 6 Units to be completed) • PC20 – Determine the requirements for project control • PC21 – Estimate and specify financial resources • PC22 – Develop the project programme • PC23 – Establish project procurement requirements • PC27 – Establish procedures, methods and systems • PC29 – Develop commercial control procedures Provoc.org.uk

  27. 17. Whats in Level 4 (slide 2)? Project Control Qualification Structure – Professional Level (Level 4) Implementing the project – Optional Units (4 out of 13 Units to be completed) • PC30 – Develop the work breakdown and coding structures • PC31 – Establish project control budgets • PC32 – Establish project control programmes and schedules • PC35 – Monitor, control and report on exposure, commitment and expenditure • PC37 – Monitor, control and report on project progress • PC39 – Select tenderers and obtain estimates, bids and tenders • PC40 – Evaluate and select successful bids from tenderers • PC41 – Prepare the commercial aspects of bid and tender offers • PC42 – Conclude arrangements for the supply of subcontracts, goods, materials and services • PC43 – Forecast the use of project financial resources • PC44 – Forecast the project schedule achievement • PC47 – Evaluate the information and prepare claim submissions • PC48 – Provide commercial support to the agreement of claims Provoc.org.uk

  28. 18. How long does it take? Common • Each unit will probably need around 6 hours of candidates time and 1. 5 hours assessment time, dependent on experience • The initial units will take longer as the Candidate learns the process Level 2 • Requires 11 units to be completed; it is expected to take about 9 to 12 months Level 3 • Requires 12 units to be completed; it is expected to take about 9 to 12 months Level 4 • Requires 20 units to be completed; it is expected to take about 12 to 15 months • Very Competent candidates have done it in less than 6 months, this is only where much of the evidence is already in place Provoc.org.uk

  29. 19. An employers view British Nuclear Group Case Study 2005 • Around 40 successful candidates: Approx 8 still in the system at various stages • 2008 now around 60 candidates on programme • Used External Assessors and Assessment Centre: • Benchmarking acrossother Industries • Difficulty in securing continuity of Internal Assessors • Need to set up Accredited Administration Team for the Internal Centre. Provoc.org.uk

  30. 20. An employers view British Nuclear Group Case Study 2005 • Candidate 1: (Turn around time 3 Years) • Late 30s Low Confidence - Assistant Planning Engineer (15 Years) - ONC Technical Assistant background - Actively involved in organising charity fund raising • Since NVQ level 4: - Self Worth improved massively - Willing to be the “Project Acupuncturist” - Now Lead Planning Engineer Provoc.org.uk

  31. 21. An employers view British Nuclear Group Case Study 2005 • Candidate 2: (Turn around time 6 Years) • Late 20s low Career Aspiration/Enjoyed Work • Planning Assistant • Site Office Technical Assistant background • Very Capable at grade • Started on Level 3 • Since NVQ level 4: • Worked in Planning, Risk and Estimating • Willing to be the “Project Acupuncturist” • Now Project Control Manager • Considered one of the High Fliers Provoc.org.uk

  32. 22. An employers view British Nuclear Group Case Study 2005 • Candidate 3:(Turn around time 3 years) • Late 40s Personable • Lead Cost Engineer • HNC & HVAC Apprenticeship • Background QS companies • Since NVQ level 4: • Promoted to Programme Control Manager • Managed the supply of bought in Project Control Contractors service • Now Programme Office Resource manager • Has held Senior roles in the Professional body Provoc.org.uk

  33. 23. An employers view British Nuclear Group Case Study 2005 • Candidate 4: (Turn around time 3 Years) • Early 40s Personable • HNC Mech with Apprenticeship • Planning, and Site background • Lead Planning Engineer in proposals • Since NVQ level 4: • Top Strategic Planner in Company • Working with Site Strategic Lead Team • Has gained real confidence as a consequence • Is a big believer in NVQs Provoc.org.uk

  34. 24. An employers view British Nuclear Group Case Study 2005 • Candidate 5: (Career Stepping Stone) • Early 20s Personable • GCSEs • Clerical Background • Was developing as Technical Assistant in Estimating • Since NVQ level 3: • Continued in Estimating • Now a junior Cost Engineer • Undertaking an Electrical HNC • Will probably transfer into Design Office. Provoc.org.uk

  35. 25. An employers view British Nuclear Group Case Study 2005 • Candidate 6: • Mid 40’s Easy going • HNC Mech with Apprenticeship • Planning, and Drawing Office background • One of the most experienced Planners in BEL • Lead Planning Engineer in Project Team • Never completed NVQ level 4: • Not committed to Qualification • Always had too much work • Now still Lead Planner/one of the best How do we prove his worth to the Client Provoc.org.uk

  36. 26. How can you help Provoc • ProVoc needs experienced Professionals from the industry to influence the future direction of the standards and qualification • to ensure their continued relevance • We need to push the uptake beyond current Engineering Construction base to ensure otherSkill Sectors needs are covered • We need members to drive the NVQ programme into their respective supply chains to further strengthen the UK Plc capability Provoc.org.uk

  37. 27. How do you use the standards • The standards are in the public domain, on the UKCES Websiteukstandards.org.uk • The Qualification structures are in the public domain, on the ECITB Website ecitb.org.uk • Copies of these can also be seen on the ACostE website:acoste.org.uk • Use them to develop your business competency framework • Use that to develop your people • Use that for recruitment profiling • Develop training courses/Qualifications (Foundation Degrees) Provoc.org.uk

  38. 28. How do you put candidates on Programme 2 current External Accredited Assessment Centres • TASC a not for Profit subsidiary of A Cost E • website: acoste.org.uk • Tel: 01270 766 180 (contact Helen Jackson) • KT Associates • website: kt-associates.org.uk • Tel: 01642 602 721 (contact Kit Lofthouse) Provoc.org.uk

  39. 28. How do you put candidates on Programme • 2 current Accredited Assessment Centres • TASC a not for Profit subsidiary of A Cost E • website: acoste.org.uk • Tel: 01270 766 180 • KT Associates • website: kt-associates.com • Tel: 01642 602 721 External centres provide an effective means of Benchmarking against other organisations Provoc.org.uk

  40. 29. How do you put candidates on Programme (cont) 1 current Internal Accredited Assessment Centre • KBR (Kellog Brown and Root) • website: kbr.com • Tel: 01372 865 000 (contact Stacey Greenwood) • No Registered Project Control Candidates Provoc.org.uk

  41. 29. How do you put candidates on Programme (cont) 1 current Internal Accredited Assessment Centre • KBR (Kellog Brown and Root) • website: kbr.com • Tel: 01372 865 000 (contact Stacey Greenwood) • No Registered Project Control Candidates To ensure continuity of Assessors, use retired professionals Provoc.org.uk

  42. 30. Way forward for non project control disciplines • Identify Sector Skills Council for the discipline • Work with them to develop your own: • National Occupational Standards for the discipline • Suite of National Vocational Qualifications for the discipline • Suite of training courses Provoc.org.uk

  43. 30. Want to know More • Please visit stand 118 and meet: To discuss: Becoming One of the team Membership Options & benefits Enrolling candidates Any Questions Provoc.org.uk

  44. - A Standard/Unit requirements A unit consists of three Sections: • You Must be able to do: • Lists all the must beable to do statements related to the unit skills • Candidate must provide evidence covering each of these, illustrating all main issues and covering the following scope and knowledge • Scope: • Lists all the rangesin application of skills to be demonstrated in the summary and evidence eg: • Lifecycle covers from inception to commissioned & operation in some organisation this can go through to decommission and disposal • Information sources covers: internal, external, contractors, suppliers Professional industry bodies etc • Knowledge: • Lists all the knowledgeto be demonstrated in the summary and evidence eg: • Breakdown structures • Earned Value Provoc.org.uk

  45. Value of NVQ’s against other qualifications routes to Professional Status, and Membership of Professional bodies INDICATIVE only C Eng Mature Candidate Professional Portfolio and interview Chartered Engineer Institutional requirements Institutional requirements Institutional requirements CC Eng Level 5 NVQ, Based on work evidence & training Profession based M Eng/MSc/MA Certified Cost Engineer (International Cost Eng Council) I Eng Incorporated Engineer Institutional requirements to achieve Certified Cost Eng Member Institutional requirements to achieve Incorporated Eng Level 4 NVQ Based on work evidence & training Graduate BSc/Graduate Profession based M Eng/BSc/BA Profession based HNC/D Level 3 NVQ Based on work evidence & training Level 2 VQ Based on work evidence & training Student ONC / A level’s Profession ONC/D Science/numerate based A levels Work based training and development Work experience Science/ math’s GCSE’s Academic experience Work based experience Provoc.org.uk

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