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An Intranet: A Case study

An Intranet: A Case study CP2022 – Lecture 11 Introduction In tra nets are used for “Internet style” transfer of information within a particular organisation or ‘community’ Source of information for the organisation, regional offices, branches, etc. Also can be extended to “ Extranets ”

JasminFlorian
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An Intranet: A Case study

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  1. An Intranet: A Case study CP2022 – Lecture 11

  2. Introduction • Intranets are used for “Internet style” transfer of information • within a particular organisation or ‘community’ • Source of information for the organisation, regional offices, branches, etc. • Also can be extended to “Extranets” • if including customers, partners and suppliers • A “controlled” portion of the Internet • With anyone specifically granted access permission CP2022 - Multimedia Internet Communication

  3. Advantages of an Intranet (Avison & Shah 1997) • Inexpensive (relatively) • Easier to keep users up to date • Effective use of distributed computer resources • Training easy (for ‘net’ users) • Add-on applications (including multimedia) available • via plug-ins or separate applications • Expected growth was 4 times that of Internet itself • Stages • publishing, • document management (version control) • client-server applications (web-based databases) • Now a common business resource CP2022 - Multimedia Internet Communication

  4. Intranet Case Study • Administration Intranet at The University of Wolverhampton • Now integrated with a staff “Web Portal” • Initiated as part of registry re-organisations • Purpose • Design, • Progress and • Experience CP2022 - Multimedia Internet Communication

  5. Objectives of the University Intranet • Demonstrate the value of an intranet (stepping stone for future developments) • Resolve some communications issues (administrative, corporate) • Improve Registry operations CP2022 - Multimedia Internet Communication

  6. Target Developments • Planning • Monitoring • Documentation • Communications • Student Records • now uses SITS and E-vision) • Intranet setup and tools CP2022 - Multimedia Internet Communication

  7. Planning • Target student numbers • Academic development proposals • University, School & Department strategic planning documents CP2022 - Multimedia Internet Communication

  8. Monitoring • Funding documents & specifications • Returns to funding bodies • HESA summary data • (Higher Education Statistics agency) • University Performance Indicators • Data sets for Quality Assessment • On-line querying of data warehouse CP2022 - Multimedia Internet Communication

  9. Documentation (examples) • Student Charter • Quality System Generic Procedures • Finance Procedures • Personnel procedures • Committee proceedings • Policy statements • Validation records • Records of collaborative agreements • Academic Calendars • Campus Maps • Inter- site shuttle timetables CP2022 - Multimedia Internet Communication

  10. Communications (between users) • Procedure documents and working instructions (quality system) • E-mail groups (integrated with Outlook) • Meeting scheduling via Outlook calendar • Limited circulation documents open to all • Electronic briefings to senior staff CP2022 - Multimedia Internet Communication

  11. Student Records • SITS and E-vision • Allows staff and students • Access to records and • Enrolment data • Mass enrolment plans & timetables • HESA data help pages • Systems documentation CP2022 - Multimedia Internet Communication

  12. Intranet support • Indexing and search facilities • Page construction & editing assistance • Server maintenance & monitoring tools CP2022 - Multimedia Internet Communication

  13. Typical server specification • Fast multi-processor • Gbytes of RAM – large disc space - RAID • DVD and Tape back-up • UPS • with power smoother + power failure sustain • Windows server – SQL Server/DBMS CP2022 - Multimedia Internet Communication

  14. Development Protocol • Systems unit develops site • Users develop & maintain content • Systems unit trains & assists users • Server features Search facility Analyzer (checking links) Usage logs CP2022 - Multimedia Internet Communication

  15. Achievements • demonstrated the value of an administration intranet • improved communications • enhanced a number of functions and provided the environment for new ones CP2022 - Multimedia Internet Communication

  16. Further improvements • More user training • Further development of on-line forms • Planning Database • Statistical information service • Key document archive CP2022 - Multimedia Internet Communication

  17. Summary • Intranets are now common • Provide familiar interface to organisational information • Full range of multimedia available • Now evolving to more “intelligence-based” semantic web CP2022 - Multimedia Internet Communication

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