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Establishing Effective Committees & Communication

Establishing Effective Committees & Communication. Building Blocks of Committees. Designated members Committee charter Agenda Team building/development Resources . NH Staffing Toolkit July 2010. Member Selection. 50% administration / 50% direct care staff

JasminFlorian
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Establishing Effective Committees & Communication

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  1. Establishing Effective Committees & Communication

  2. Building Blocks of Committees • Designated members • Committee charter • Agenda • Team building/development • Resources NH Staffing Toolkit July 2010

  3. Member Selection • 50% administration / 50% direct care staff • How do you select a high performing team? • Volunteers? • Speak up or silent? • From every area with inpatients? • By licensure? • Ensure representative sample!

  4. Structure: Adopt Committee Charter • Committee name • Nursing Staffing Committee • Committee membership • 50/50 • Objectives, Tasks and Accountabilities • Charter • Schedule of meetings • At least annually • Record keeping / minutes / decisions made • Attendance & participation expectations • Expected outcomes & timeline

  5. The “Accountability Agenda” • Right people at right time • Know topics in advance • Know when agenda will get to each member • Everyone gets a chance to be heard • Actions & Accountabilities…Who Does What by When

  6. Nurse Staffing Committee Agenda Date & Time: 11/7/08 9-10:30 AM Place: Classroom 1 Attendees: Objective of the Meeting: Develop a house-wide staffing plan

  7. Team Building & Development • Forming, norming, storming, performing… mourning (adjourning) • Group norms • Ground rules • Decision-making standards • Cultural norms

  8. Team “Rules of the Road”… • Group Norms • Guide team member behavior • Ground Rules • Guidelines for participation • Goal: open, respectful dialogue • Decision-Making Standards

  9. Cultural Norms • Shared leadership – participative decision making • Interest based decision making • Collaboration • Consensus building

  10. Participative Leadership • Open form of management • Employees: strong decision-making role • Leaders seek strong collaborative relationships

  11. Interest-based Decision MakingPrinciples & Assumptions • Issues not personalities • Interests not positions • Create options to satisfy mutual and separate interests • Principled negotiation enhances relationships • Mutual gains are possible • Open discussion expands mutual interests/options

  12. Collaboration • A process of participation through which people, groups and organizations work together to achieve desired results. • Team members: • Contribute • Take Responsibility • Value Other’s Viewpoints

  13. Consensus Building • Everyone plays a role in group decision making • Compromise may be needed • Merriam-Webster dictionary definition: • a : general agreement • b : the judgment arrived at by most or all of those concerned • group solidarity in sentiment and belief

  14. Defining resources needed to support group work • Administrative support * Meeting planning & communication * Document development * Minutes & Action Plans

  15. Support resources continued… • Accessibility to needed data & reports * Data driven/evidence based decision-making * Using data to evaluate staffing effectiveness • Communication support

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