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1715 Wellington Avenue Winnipeg, Manitoba By: Natalie Lam

1715 Wellington Avenue Winnipeg, Manitoba By: Natalie Lam Company Info. All food and beverage is supplied by this company Banquets, Daltons, and Kitchen Over 12000 people work with Sodexho in Canada All Hotel related materials supplied by this company

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1715 Wellington Avenue Winnipeg, Manitoba By: Natalie Lam

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  1. 1715 Wellington Avenue Winnipeg, Manitoba By: Natalie Lam

  2. Company Info. • All food and beverage is supplied by this company • Banquets, Daltons, and Kitchen • Over 12000 people work with Sodexho in Canada • All Hotel related materials supplied by this company • Maintenance, Front Desk, and housekeeping • Over 20000 people work with Fortis properties in Canada

  3. Our Mission Statement To create and offer services that contribute to a more pleasant way of life for people whenever and wherever they come together.

  4. What did I do? • I was in three departments: • Banquets • Daltons Restaurant • D’s Lounge

  5. Banquets • 7 Different rooms: • Elm • Juniper • Maple • Willow • Cedar • Oak • Elm = Evergreen = Maple leaf • Weddings • Corporate Meetings • Reunions • Birthdays • Baby showers • Luncheons • Dinners

  6. Some duties for banquets: • Set up (weddings, coffee stations, roll out tables, bar) • Attend to all clients needs • Communicate information to all staff and supervisors (log book) • Serve food courses • Receive groceries (Pepsi, napkins, food) • Buss out rooms and re-set • Stock coolers, mop floors, vacume • Decorate (tule and lights)

  7. Daltons Restaurant & D’s Lounge • Restaurant can hold up to 130 customers • Lounge can hold up to 75 customers • There are 15 staff at the restaurant full/part time • Tourists, Corporate, and Locals • Weekly specials, kids menus, wine lists

  8. Some duties for Daltons: • Room service • Give tourists local information ( haircuts) • Take food and drink orders • Set up restaurant for next day • VLT slips • Take reservations • Bar prep • Cash outs • Set up/tear down patio • Cater to clients needs as much as possible • Daily chores (vacuum, stock, floor checks)

  9. The Management Chart

  10. Gains • Learned to communicate to people with language barriers (hearing impaired) • Attended a VLT training seminar • Improved on teamwork skills by working with people I was unfamiliar with • Adapted to a hotel environment with the different clientele • Learned new management styles • Improved on time management skills • Opportunity for employment upon graduation

  11. Conclusion

  12. Questions?

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