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DOWNTIME OPPORTUNITY Marketing and Media Innovation in Times of Recession Bucharest, 15 th of December 2008. WHEN TIMES ARE GOOD, YOU SHOULD ADVERTISE… WHEN TIMES ARE BAD, YOU MUST ADVERTISE! . 4.3. 1.7. 0.6. -0.8. 0.9. 0.6. Source: AMB, 2001. Source: PIMS database, 1999.
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DOWNTIME OPPORTUNITYMarketing and Media Innovation in Times of RecessionBucharest, 15th of December 2008
WHEN TIMES ARE GOOD, YOU SHOULD ADVERTISE…WHEN TIMES ARE BAD, YOU MUST ADVERTISE! 4.3 1.7 0.6 -0.8 0.9 0.6 Source: AMB, 2001 Source: PIMS database, 1999 • Businesses which had increased their marketing share were, on average, not significantly less profitable during recession (10% - 9% - 8%) • Market share and profits of those firms that maintained or increased market spend during and after recession, outstripped the ones that cut back • Maintaining ‘share of mind’ costs much less than rebuilding it later on • Economic downturns reward the aggressive advertisers and penalise the timid ones
High Star “growth” Question mark Product-market growth Cash cow “maintenance” or “harvest” Dog “harvest” or“divest” Low Low High Competitive position AND FOR THOSE ADVERTISERS THAT WANT TO OPTIMIZE THEIR A&P BUDGETS: ZERO BASED BUDGETING Source: BCG THE TRADITIONAL MARKETING BUDGETING PROCESS IS INCREMENTAL AND LACKS STRATEGIC PRIORITIES: • It gives only limited consideration to the significant differences in A&P intensity and sensitivity among market segments and countries • It fails to recognize the fundamental choices to be made among growth, maintenance, and harvest strategies for each brand, segment and country • Market share and the impact of A&P investments on profits are not measured, and, as a result, share targets are not linked to A&P budgets
ZERO BASED BUDGETING CAN FREE-UP MORE THAN 20% OF YOUR A&P BUDGETS! F One FMCG’s distribution of A&P investments in brands as a percentage of turnover 5 High 1 3 25 22 Illustration 17 Market growth 2 4 6 22 19 17 Low Source: BCG analysis Strong Weak Contested Competitive position MANY COMPANIES DON’T OPTIMIZE THEIR PORTFOLIOS • Investments in brands with a weak market position (boxes 1 and 2) are relatively small and below the minimum investment level: little impact • Investments in brands with a highly competitive and growing market (box 3) are also limited: unexploited potential • Investments in brands with a low-growth but highly competitive market (box 4) are insufficient, but too high for a harvest strategy • Investments in brands with a leading market position (boxes 5 and 6) are far in excess of the level required for maintenance
DOW JONES INDUSTRIAL AVERAGE RECESSIONS 7/81-11/82: Part 2 Of back-to-back Recessions. Continued tight monetary policy to fight inflation. Double-digit interest rates, soaring unemployment. 15,000 Nov. 21, 2008: Bear market intraday low of 7,449 11/73-3/75: Oil shock, energy crisis. Staglation (inflation, economic stagnation). “Whip inflation Now.” The Great Depression, including the cataclysmic 1929-33 recession and a deep 1937-38 recession The Great Depression, including the cataclysmic 1929-33 recession and a deep 1937-38 recession 10,000 5,000 0 1930 1940 2000 1980 1990 1970 1960 1950 Source: Bloomberg WORST OF TIMES……
Key stats for four mafor recession periods Source: AdAge DataCenter research; IHS Global Insight; Group M; National Bureau of Economic Research
THE AUTOMOTIVE INDUSTRY The Great Depression (1929-1932) • Car sales went down with 71% between 1929 and 1932! • Innovations: • Chevrolet offered its dealers $ 50 for each unsafe trade-in they send to the junkyard; shrink the supply of second hand cars • GM’s Buick began a campaign to promote used upscale Buicks; factory support of used cars helps maintain resale prices • The Motor and Equipment Association started in 1930 an ad campaign promoting repair and maintenance; additional revenue streams through maintenance and parts sales • Chrysler introduced in 1932 its cheapest car ever, a $ 495 Plymouth; value for money Other recessions: • Patriotic pitches in later downturns; buy local • In 1981, GM and Ford started to offer subsidized car loans to consumers at a time that interest rates were surging (21%); defreeze credits
FINANCIAL SERVICES The Great Depression (1929-1932) • The Dow Jones Industrial Index dropped 89% between September 1929 and July 1932 • More than 7600 banks failed in the US between 1930 and 1933 • Innovations: • The Federal Home Loan Bank, created in 1932 by Congress to support mortgage lending, started an ad campaign in 1933 to encourage consumer borrowing Recession 1973-1975 • Innovations: • Congress created in 1974 the Individual Retirement Accounts (IRAS), encouraging workers to take more responsibility for their retirement finances • Discount brokers occurred, slashing stock-brokerage commissions (Charles Schwab) • The Vanguard Group created the first indexed mutual fund in 1976 • A Chicago supermarket chain helped pioneer the concept of using credit cards to pay for groceries in 1974
CONSUMER PRODUCTS AND RETAILING The Great Depression (1929-1932) • Real Consumer Spending fell with 29% between 1929 and 1933 • Innovations: • GE starts to sell refrigerators with a 4-year service-contract policy (1930) • General Foods began test marketing a range of frozen foods in 1930 • Sears (retail) diversified in 1931 into auto insurance, in 1932 introduced what was effectively a debit card (passbook savings account) • Ward (retail) introduced in 1934 a service allowing catalog customers to shop by phone Recession 1973-1975 • Real Consumer Spending in 1974 fell with 0,8%, the biggest decline since 1946 • Innovations: • Frederick Smith launched Federal Express amid rocketing fuel prices • Bill Gates and Paul Allen started Microsoft in 1975 • Miller launched Miller Lite in 1975, the first lower calorie beer to gain acceptance among men
MEDIA The Great Depression (1929-1932) • US ad spending plummeted 54% between 1929 and 1933 • Innovations: • Time Inc. launched Fortune magazine in 1930 • Crain jr. launched Advertising Age in 1930 • Esquire launched in October 1933 Recession 1973-1975 • Real ad spending fell 4.4% in 1974 and 4.3% in 1975 • Innovations: • Time Inc. launched People magazine in 1974. People is now the nr. 1 magazine in number of ad pages and revenues Recession 1980-1982 • Real ad spend fell 3.7% in 1980 • Innovations: • Dawn of cable: launch of CNN (1980), MTV (1981), Disney Channel (1983) • Gannett launched USA Today in 1982, now the largest daily newspaper in the US
ADVERTISING AGENCIES The Great Depression (1929-1932) • Innovations: • McCann and Erickson merged in 1930 Recession 1973-1975 • Innovations: • Buy low, sell high: Warren Buffet bought more than 10% in Interpublic Group, and also a big stake in Ogilvy&Mather (1974) Recession 1980-1982 • Innovations: • Gaining scale: Saatchi&Saatchi acquired Compton Communications in 1982 for $ 57 million; Chiat/Day bought Regis McKenna (Apple) in 1981