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Addressing Shopping Cart Abandonment Issue with Virtual Assistants

The E-commerce industry in the United States has been constantly evolving since the last decade. However, shopping cart abandonment has become a major headache in recent times for E-commerce companies. Your online virtual assistants will help you in this issue so you stay worry-free!

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Addressing Shopping Cart Abandonment Issue with Virtual Assistants

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  1. Addressing Shopping Cart Abandonment Issue with Virtual Assistants

  2. Agenda Market Landscape 01 How is E-commerce industry performing? Pain Area in E-commerce 02 Shopping cart abandonment is a growing challenge How Virtual Assistants Can Help? 03 How can you ease your work with a personal virtual assistant?

  3. Market Landscape • The US is the 3rd largest e-commerce market followed by UK & Germany • E-commerce grew by 14.2% in 2018 reaching US$517.36 billion Industry Market Leaders

  4. Cart Abandonment • Its festive time around and businesses are in seek towards making the best of the season • Even in festive season, e-commerce companies continue to battle “cart abandonment” • One of the studies says that ¾ of shoppers choose to leave the site without completing the purchase • But, what are the reasons behind “cart abandonment”?

  5. Reasons for Abandonment • Study found that 58.6% of the US online shoppers have abandoned a cart within the last 3 months for: • Just browsing & not ready to buy • Extra shipping costs • Complicated check-out process • Website Errors/ Crashes • Now we are aware of the importance of this issue and reasons for this, lets see how we can solve the issue • Personal Assistance Services is your solution!

  6. Work Made Simpler with Virtual Assistants • Ask yourself: • Are the offers in line with value proposition of your brand? • How to retain the customers on my site for more duration? • What should I do to make sure the checkout process is smooth for my customers? • Virtual Assistants are well versed in taking away all the worries for you • Design & Brainstorm offers • Understand customer point of view • Analyze the challenge & provide appropriate solution

  7. Benefits From Virtual Assistants • Connecting buyer`s problem and differentiating yourself as a preferred provider is a challenge • Personal Virtual Assistants understands this issue • They will revamp your checkout process by collecting minimal yet quality information • They will suggest the best and swift checkout process by analyzing your business model • They will provide catchy CTA buttons for payment options • Efficient Customer Service is handled at ease by virtual assistance services • They provide one-on-one dedicated assistance – this has proven better efficiency than an outsourced service process. • They perform relentless testing options to get a seamless customer experience

  8. Why GetFriday? • GetFriday brings in rich 15+ years of experience and serving 15,000+ clients make them a pioneer in the outsourcing industry

  9. Thank You Contact Us UK : 44-808-222-8275 US: 1-877-879-4339 Aus : 61-871-401-005 Email: suppport@getfriday.com

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