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IT Leadership. IT increasingly fundamental to business Leadership of the IT function must change Core leadership issues: How to organize IT to support and enhance business activities? How to govern IT to minimize risk and maximize value of information assets?
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IT Leadership • IT increasingly fundamental to business • Leadership of the IT function must change • Core leadership issues: • How to organize IT to support and enhance business activities? • How to govern IT to minimize risk and maximize value of information assets? • What IT leadership approach best fits the role of IT in the company?
Overview of Chapters • Chapter 9 • Discusses themes and issues in IT governance • Chapters 10 • Explores a way of defining and evaluating IT leadership
IT and the Board of Directors • Increasing cost, complexity, and consequences of technology • Organizations vary • Operational dependence on information systems • Strategic influence of information technology • Board supervision of IT should “fit” company’s use of IT • What can we learn from this article • Why company boards should be involved in IT governance • How boards can start to shape IT decisions
Volkswagen of America • Scarce IT resources • Implementation of IT project prioritization process • Aim to align IT activities with business strategy • Pressure from businesses to bypass prioritization process • Explore justifications for process • Explore justifications for exceptions • Examine CIO’s response • What can we learn from this case • Understand factors that affect project delivery and how IT leaders can better manage them
The AtekPC Project Management Office • AtekPC • Increasing price competition and consolidation in PC industry • Focus on cost-reduction and renewed growth • Formation of Strategic Planning Office • IT at AtekPC • Operational and maintenance focus • Little cross-functional integration of applications or information services • Project Management Office • Goal of better and more coherent project delivery capability • Possibility to leverage PM skill from IT projects to broader enterprise • What can we learn from this case • How key factors influence the success of PMO implementations • Understand leaders’ role in shaping those factors