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IT Leadership Program Preparing IT Professionals for the Future. Margaret Streeter streeterm@ecu.edu Interim Information Security Officer East Carolina University November 7, 2006. IT Leadership Program Preparing IT Professionals for the Future. Changing Landscape Leadership Defined
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IT Leadership Program Preparing IT Professionals for the Future Margaret Streeter streeterm@ecu.edu Interim Information Security Officer East Carolina University November 7, 2006
IT Leadership Program Preparing IT Professionals for the Future • Changing Landscape • Leadership Defined • Characteristics of Future IT Leaders • Challenges to Change • ECU Leadership Program • Getting Started Margaret Streeter East Carolina University
Changing Landscape • Growing economy and increased competition • IT must deliver solutions with real value • Must deliver them quickly • Foster relationships and trust in IT • Invest in IT staff • Keep workers energized • Keep workers focused on business Margaret Streeter East Carolina University
Leadership Defined "leadership is influence - nothing more, nothing less." John Maxwell’s definition of leadership from 21 Irrefutable Laws of Leadership Margaret Streeter East Carolina University
Characteristics of Future IT Leaders • Leadership Characteristics • Incorporate Soft Skills • Business Focus • Leadership at Every Level Margaret Streeter East Carolina University
Leadership Characteristics • VISION • INTEGRITY • TRUST • SELFLESSNESS • COMMITMENT • CREATIVITY • OPEN-MINDEDNESS • TOUGHNESS • ABILITY TO COMMUNICATE • ABILITY TO LISTEN Margaret Streeter East Carolina University
Leadership Characteristics (cont) • CALCULATED RISK-TAKING • INNOVATIVE • VISIBILITY • INQUISITIVENESS • INTUITION • ACTION-ORIENTATION • CANDIDNESS • TENACIOUSNESS • ABILITY TO NETWORK Margaret Streeter East Carolina University
Incorporate Soft Skills • Foster staff personal development s • Dedicate time and effort to a long-term leadership development program • Incorporate into your standard training program • Reinforce by using skills on the job Margaret Streeter East Carolina University
Business Focus • Alignment to business strategies and goals • Gain special abilities and insight into technology’s impact • Develop technology initiatives that will deliver effective business solutions • Politically savvy • Market IT Margaret Streeter East Carolina University
Leadership at Every Level • Influence and collaborate with business partners • Pushes accountability lower within IT • Improve alignment with the business strategies and goals • Improve responsiveness to problems and concerns • Grows leadership skills within your organization Margaret Streeter East Carolina University
Challenges to Change • Change is difficult • Physiological resistance to change • Traditional methods to induce change don’t work • Small percentage of staff simply will not embrace change Margaret Streeter East Carolina University
How to Effect Change • Ask questions • Use repetition • Provide learning opportunities • Hire skills • Concentrate your effort on the percentage who will change Margaret Streeter East Carolina University
ECU Leadership Program • Launched spring of 2006 • Upper management support • Offered each semester • Led by the facilitator of the University Leadership Program • Graduates continue to meet and work projects • Graduates share experiences • Fall 2006 led by Education Leadership professor Margaret Streeter East Carolina University
Getting Started • Grassroots Initiative • Management Training • Management Support • Leadership Classes • Soft Skill Classes • Share Information • Testimonials Margaret Streeter East Carolina University
Resources East Carolina University, Leadership Program site: http://www.ecu.edu/cs-itcs/leadership Effective Leadership--An IT Perspective: http://www.westga.edu/~distance/pahal22.html IT Leadership in 2010: http://www.cio.com/archive/121503/lead.html Alter, A. (1999). We need to teach teachers the truths about IT: http://www.computerworld.com/home/print.nsf/idgnet/9902018DD6 Avant, B. (1996). Sailing the changing winds: Technology driven change in education: http://www.esc13.tenet.edu/~avant/winds.html Margaret Streeter East Carolina University
Resources How to Hook the Talent You Need: http://www.cio.com/archive/090106/fea_talent.html Information Technology and Government: The Need for New Leadership: http://www.isoc.org/inet96/proceedings/g7/g7_2.htm Global IT leaders—why you need them and how to develop them: http://www.cio.com/archive/061500_head.html Ones to Watch: Leadership Lessons - Master Class: http://www.cio.com/archive/070106/otw_master.html?page=1 Mentoring Highlights: http://www.educause.edu/content.asp?SECTION_ID=204 Margaret Streeter East Carolina University
Resources(cont) Leaders at All Levels: http://www.cio.com/archive/010106/coach.html The New Science of Change: http://www.cio.com/archive/091506/change.html Quo Vadis IT? Structuring the IT Organization of the Future: http://www2.cio.com/analyst/report3564.html Margaret Streeter East Carolina University
IT Leadership Program Preparing IT Professionals for the Future Margaret Streeter streeterm@ecu.edu Interim Information Security Officer East Carolina University November 7, 2006