1 / 9

How to stop Customers from Leaving your Brand

Every business strives to satisfy its customers to the best of its ability. However, about 65% of the prospects stop buying even after a single poor experience.<br><br>Having the Right Customer Service executives in handling grievances is essential for higher Customer Satisfaction.<br><br>We at PMaps help you improve your hiring outcomes by facilitating you hire competent employees through visual, fun & quick Customer Service Tests.<br><br>Get in touch with us to identify and hire the best talent across verticals<br><br>https://pmapstest.com/<br><br>Customer Service Assessment - https://pmapstest.com/customer-service-asses

PMaps
Download Presentation

How to stop Customers from Leaving your Brand

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. How To Stop Customers From Leaving Your Brand?

  2. DO YOU KNOW Of the customers stop buying from a company after - 65% ONE POOR CUSTOMER EXPERIENCE

  3. WHY? The Hard truth lies in the - "BAD HIRING PRACTICE" Companies are missing out on the right Customer Service Executives and hiring the ones that: Find it difficult to understand the problems of the Customers Do not possess the right job specific competencies, Such As - Helpfulness and Emotional Control

  4. How to Filter the Right Customer Service Talent? Adopt Customer Service Assessment

  5. PMaps Customer Service Assessment Helps You To Measure - The candidate's willingness to The candidate's ability to 01 02 control impulses and respond in an acceptable way extend their help to others The candidate's capacity to stay motivated and work with well-defined plans 03

  6. Attract the Right Gen Z VISUAL FUN Engages Candidate Taps Right Orientation Eliminates Language Barrier No Socially Desirable Answers QUICK ON THE GO User-Friendly Engaging Interface Mobile-Compatible No Long Tests Saves Time Makes Hiring speedy

  7. Traditional Assessments PMaps Assessments Takes > 30 Mins Takes < 15 Mins Language Barriers Language Agnostic Social Desirability Taps Right Orientation Can Stress the Candidate Gives an Experience Visual-Based & Fun

  8. Boost your Revenue Identify the Right Fit for your Organization & Increase your Organization's: Revenue Team Productivity Team Motivation Overall Sales Productivity

  9. Visit Us https://www.pmapstest.com To Book A Demo https://pmapstest.com/book-a-demo/ support@pmaps.in

More Related