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It’s the Right Time to Embrace Chatbot Technology

By now most of us have already interacted with a chatbot on Facebook messenger or on web pages. Thousands of companies are using chatbot for better communication with customers and visitors & it is becoming more and more popular. <br><br>

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It’s the Right Time to Embrace Chatbot Technology

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  1. Call :+91-020-26434646visit : www.sphinx-solution.com It’s the Right Time to Embrace Chatbot Technology By now most of us have already interacted with a chatbot on Facebook messenger or on web pages. Thousands of companies are using chatbot for better communication with customers and visitors & it is becoming more and more popular. Chatbots are here to revolutionize your business. They are just a demonstration of how AI technology going to take over the digital space. Today the number of users of messaging app is excelling. In this scenario, an online chatbot makes a great business tool. Gartner predicted that “by 2020, over 85% of customer interactions will be handled without a human.” It is a software program which uses messaging as its foremost interface, facilitating different business and administration works. How do they work? Chatbot technology works on Natural Language Processing or NLP, the same technology which is the basis of the voice recognition systems used by virtual assistants like Google, Siri and Microsoft’s Cortana.

  2. Google, Facebook, and Microsoft have already revealed their chatbot strategies a few years back. And it is very clear that the efficient use will enhance the company’s customer service capabilities and overall business processes. A well-developed chatbot has the power to turn a simple audience into a loyal customer. Chatbot developed for any website or mobile page will be there 24/7 for helping and reaching the potential customers. Here are the 3 main things they help with: 1. Improve customer service, search for an answer in FAQ and wait for user’s response and deliver required information to the customer. 2. Streamline the shopping process by taking an account of customer’s preference and transferring the information to the sales team. 3. They answer specific questions of users, instead of showing a random long list. Chatbots are Evolutionary Modern chatbot development is focused on offering an impression to the customers that they are actually chatting with another human being. The advanced machine learning meets the power of Artificial Intelligence and creates smart chatbots which even recognizes the nuances in user’s voice to complete the task. The main aim of this evolution is to reduce costs, lower expenses and offer better customer care. Chatbots offer a wide opportunity to experiment. For example, when a voice recognizing chatbot is combined with the online video service provider there will a huge possibility for e- learning. The size of the business doesn’t matter when it comes to utilizing the latest technology. If you have not yet implemented chatbot for your e-commerce, this is the high time. Though the development seems easy for most of the industry, it needs careful minds to get the best results. Businesses are showing interest in chatbots that will deliver customer support and e-guidance. We are one of the leading IT development companies offering AI messaging bots using NLP (Natural Language Processing) and other parameters. Our chatbots are empowered with machine learning capabilities which make them smarter with time. Get in Touch.

  3. USA : +1 732-947-4310 | UK : +964 0771 7777 916 | Malaysia: +6017-2126274 IRAQ : +964 0771 7777 916 | BRAZIL : +55 21 2258-7260 | INDIA : +91-020-26434646 https://www.sphinx-solution.com Copyright© 2018 Sphinx Solutions Pvt Ltd. All rights reserved.

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