1 / 4

The Road map to a successful Intelligent Automation Transformation

To plan for the post-pandemic world, business leaders are looking for technologies that offer gains in efficiency and save costs. Technologies like robotic process automation (RPA) and intelligent process automation (IPA) therefore continue to gain popularity. However, successful, implementation of intelligent automation requires a well-defined roadmap that outlines the steps and actions required to fulfill its objectives. It also means identifying the right areas that are best suited for automation.

Sun7
Download Presentation

The Road map to a successful Intelligent Automation Transformation

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. The Roadmapto Intelligent AutomationTransformation: AchievingMaximumEfficiency • To plan for thepost-pandemicworld,business leadersarelookingfor technologies thatoffer gainsin efficiency and savecosts.Technologieslikeroboticprocessautomation (RPA)and intelligentprocessautomation(IPA)thereforecontinuetogainpopularity.However,successful, implementationofintelligentautomationrequires awell-definedroadmap thatoutlinesthe steps andactions required tofulfillitsobjectives.Italso means identifyingthe rightareas that are best suitedforautomation. • Based onyourneeds,you may requireanyoneor acombinationof the following: • Design anddevelopautomationsolutions • Deployandintegrateautomationsolutions • Develop achangemanagementautomationsolution • Scale andexpandwithprocessautomation WWW.SUNTECHNOLOGIES.COM

  2. HowtoMake IntelligentAutomationWork forYourBusiness IntelligentAutomationusesadvancedtechnologiessuch asartificialintelligence(AI)androbotic process automation(RPA)to automatecomplexbusinessprocessesandtasks.ItcombinesAI algorithms'powerwithautomation'sefficiencytoimproveoperationalefficiency,reduce errors, and enhance decision-making. There are numerous business applications for intelligent automationacrossvariousindustries, suchasmanualprocessingofdata and filling forms.By leveragingintelligentautomation,organizationscanachieveincreasedproductivity,cost savings,andimproved customer satisfaction. HarnessingthePowerof IntelligentAutomationfor DiverseFirms Intelligentautomationworkson severalcomponentssimultaneously,such asML,ormachine learning, and robotics.Forexample,MLcanreceiveandanalyzecustomerdatalike queries, complaints,and tickets,whichcanbe classifiedandstoredinto differentcategories.Robotic processautomation(RPA)canautomaticallyrespondtoqueriesbasedontheirpriorities.ML can alsocatch anychange incustomerbehavior basedonthe interaction and,ultimately,any churn risks.Severalindustries,likemanufacturingandlogistics,functiononcomplex machinery, and ML can be usedto analyzetime-sensitivedata and spot fault risks. Retail-basedindustriesthrivemainly oncustomerdata andpurchasinghistories,andRPA can beappliedtocollectdisperseddatatohelpAI generate personalisedrecommendations.Lastly, intelligentautomationcanhelpstreamlineroutingandspotany possiblebottlenecks.MLbrings preventive action tothetable,whileRPA offersalertstotherelevantworkforce. Reimagining IntelligentAutomation in2023:What'sNext? Gartner's2023technology trends forintelligentITautomationincludehyperautomation, AI- powereddecision-making,intelligentchatbotsandvirtualassistants,andautomationof knowledgework.Hyperautomationisusedtoautomatecomplexbusinessprocessesend-to- end,whileAI-powereddecision-makinganalyses dataandmakes data-driven recommendations.Processmining, enhanced security, governance,collaborationbetween humansand automation, andethicalconsiderationsinautomationareemergingtrends. Intelligentautomation(IA)combinescapabilitiesthatenableorganisationstomimic,replicate,or augmenthumanactivities.Ithasevolvedbeyondroboticprocessautomation(RPA)with featuressuchas low-codeandno-codedevelopmentplatforms,intelligentdocumentprocessing (IDP),opticalcharacterrecognition(OCR),naturallanguageprocessing(NLP),andmachine learning (ML). Moreintelligentautomationtoolsareavailabletoday thaneverbefore to supportbusiness enablementand driveoperationalefficiency.2023 will beayearofsignificantautomation potential dueto continuedtalentshortages,soaringlabourcosts,inflation pressures, and increasingcustomerdemands.Leadersshouldstayup-to-date on the latestautomation trends and technologiesto driveinnovation. WWW.SUNTECHNOLOGIES.COM

  3. End-to-endautomationisgainingpopularityduetoitsabilityto integratewithdifferent systemsandtechnologies,providingaseamlessandefficientworkflow. • Low-codetechnologyplatformsenableorganizationstoquicklycreate,deploy,and manageautomationsolutions,leadingto fastertime-to-marketand more efficient processes. • Organizationsuseautomation forbusinesstransformationandvaluecreation,leadingto digital-centeredproductsandservices,improvedcustomerandemployeeexperiences, and increasedrevenue. • Automationisusedto offsetrisinglabour costsandinflation,with78%investingto cover positionvoidsandattractfreshtalent. • BusinessesmustestablishanRPACentreofExcellence(CoE)to scaletheirautomation programand increase operationalefficiency,with72%havingdeployedoneby 2022. • AIandautomationareusedtocreateadvancedautomatedsystemsandprocesses, suchasadvancedcommunicationsminingandintelligentdocumentprocessing. • Low-codetechnology is essentialforincreasingtheaccessibilityofautomationand artificialintelligence,allowingusers to generateautomation,data models,and applicationswitha drag-and-dropinterface. • UnlockingthePotentialofIntelligentAutomationin Operations& ProcessImprovement • Intelligentautomationplaysacrucialroleinoperationsandprocessimprovement by leveraging advancedtechnologies suchasAI,ML,robotics,andprocessautomation.Itcombines these technologies to streamlineandoptimizebusiness operations,resultinginincreasedefficiency, reduced costs,improvedquality,and enhancedcustomer satisfaction. • ProcessAutomation • Data ProcessingandAnalysis • DecisionSupport • WorkflowOptimization • CustomerExperienceEnhancement • ContinuousImprovementandMonitoring • Concludingthe Roadmap:ATopN Overview • The road map to a successful,intelligentautomationtransformationin2023requires a strategic andsystematicapproach.It includesredefiningthevisionandobjectives, assessingthe current stateand readiness,buildinga business case, creatingagovernancestructure,and developing atechnologystrategy.Thesestepswillenableorganizationsto leverage automation technologieseffectively,optimizeprocesses,anddrivemeaningfulbusinessoutcomes.They willalsoprioritizefunctionswithhighautomationpotentialandcontinuouslyoptimizeautomation solutions based onfeedback and performancemetrics. • SunTechnologies hasnicheexpertiseand experienceinautomatingbusinessworkflows, partnering with Workato (Gartner - Leader in the Magic Quadrant™ for iPaaS). We have built more than 50+successstoriesacrossvariousindustries.Ourautomationexpertisehasled to 100%EnterpriselevelHyperautomation pavingtheway forfuture AIimplementation. WWW.SUNTECHNOLOGIES.COM

  4. SunTechnologieshasbeenhelpingcustomersachieve: • 90%ofallIT provisioning • 100%SLA&2X faster • Save 9/10 oftimetobuild automations with code • 28%reductionin operationalcosts • 99%accuracyandprocessing • AcceleratedGo-to-market • Up to 40% reduction inprojectcosts • Upto 90%reduction inmundanetasks • Schedulea meetingwithus to discuss howto uncoverthe potential of IntelligentAutomation WWW.SUNTECHNOLOGIES.COM

More Related