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Slideshow about Air France / KLM MROC project: crossing the boundary of methods by Tom De Ruyck
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boundary of METHODS QUAL intoQUANT QUANT intoQUAL Emotional, implicit measures in quantitative testing help us to complete the picture that we obtain through qualitative research A consumer story dashboard helps to prioritize and compare qualitative insights Emotional validation Consumer story dashboard Dual tasks Indication under time pressure Picture collage Direct measurement Doing more with less Crossing the boundaries of qualitative research to increase business impact Crossing the boundaries of qualitative research to increase business impact Doing more with less Annelies Verhaeghe Head of Research Innovation, InSites Consulting Charles Hageman Product Strategy Manager, KLM Royal Dutch Airlines Tom De Ruyck Head of Research Communities, InSites Consulting Thomas Troch Senior Research Innovator, InSites Consulting Annelies Verhaeghe Head of Research Innovation, InSites Consulting Charles Hageman Product Strategy Manager, KLM Royal Dutch Airlines