The Most Visionary Women Leaders in Tech 2024

W O R L D VOL-06 | ISSUE-02 | 2024 M A G A Z I N E The Most Visionary Fariba Rawhani CIO & SVP, Women Information Technology Teranet Inc. Leaders in Tech 2024 “I am honored that others will follow in my footsteps.” Fariba Rawhani Fariba Rawhani Empowering Businesses Through Technology Empowering Businesses Through Technology

Tech Women Leadership he tech industry is witnessing a Their visionary strategies are setting new standards transformative era shaped significantly by for the industry, demonstrating the immense T visionary women leaders. These trailblazers potential of technology to create positive change. are redefining the boundaries of innovation, They are championing innovation that not only sustainability, and societal impact within their enhances business competitiveness but also respective domains. Their leadership goes beyond contributes to the betterment of society at large. conventional measures of success, emphasizing a holistic approach that integrates technological These women leaders are inspiring the next advancement with ethical considerations and social generation by demonstrating the transformative responsibility. These women are not merely CEOs or power of perseverance, creativity, and a deep founders but catalysts for change, advocating for understanding of technological trends. Their diversity and inclusivity while driving forward- achievements serve as beacons of hope and thinking initiatives. encouragement, encouraging aspiring leaders to pursue careers in tech and envision a future where Across various sectors—from artificial intelligence diversity and innovation are synonymous. and cybersecurity to biotechnology and sustainable tech—these leaders are spearheading initiatives that address global challenges. They are leveraging technology to foster sustainable development, enhance healthcare outcomes, and bridge digital divides.

The Future of Tech Leadership Preparing for the Next Wave of Technological Advances 16 Balancing Automation with Human Touch 20 Tech Leadership in the Age of AI

The Future of Tech Leadership Preparing for the Next Wave of Technological Advances 16 Balancing Automation with Human Touch 20 Tech Leadership in the Age of AI COVER STORY

Company Name Featured Person Brief Boitumelo has a track record of implementing strategies in Boitumelo Makgoba Hippocampus Education complex business environments with multi-stakeholders for www.hippocampuseducation.io Co-Founder operational efficiencies and accelerated growth. Fariba is a strong team player who has led global organizations Fariba Rawhani that achieved strong technological innovations, revenue growth, Teranet Inc. CIO & SVP, Information and provided excellence in service within intensely competitive www.teranet.ca Technology markets. Ketaki is the CTO at Krikey AI, which empowers everyone to Krikey AI Ketaki Shriram generate 3D animations in minutes that they can use in games, www.krikey.ai CTO films, marketing materials, and more. Lesley Salmon Lesley is SVP, Chief Digital & Information Officer at Kellanova, a Kellanova leading company in global snacking, international cereal and SVP, Chief Digital & www.kellanova.com noodles, and North American frozen foods. Information Officer We are also available on : Lucia is an innovative executive with expertise in the technology mindit.io Lucia Stoicescu sector, mainly fintech, telecom, & medtech companies. mindit.io CEO 2024 Tanya is a technology leader and strategic planner with a diverse Tanya Acevedo CapMetro background and a successful track record of implementing Senior Vice President www.capmetro.org enterprise systems. & CIO

Fariba Rawhani Empowering Businesses Through Technology One of the most important lessons I’ve learned is the power of creating networks and being vulnerable to others. “ Fariba Rawhani CIO & SVP, Information Technology Teranet Inc. Cover Story

The Most Visionary Women Leaders in Tech 2024 odern, transformative super-charging As the CIO and SVP of Information Technology at cybersecurity—that excitement I felt as a technology is a key differentiator in today’s Teranet Inc., Fariba leads strategic technological teenager has only continued to be reignited. M competitive marketplace–enabling initiatives, aligning them with the company’s businesses to innovate, create value for clients, overarching objectives. With a focus on fostering a What keeps me inspired is the hope that we can streamline processes, and enhance productivity. culture of collaboration and innovation, she navigates improve the quality of life. I experienced this in Providing foundational support necessary for the complex sphere of IT, ensuring the security of core healthcare when I lent governance and businesses to operate efficiently and effectively in operations and driving the company towards enhanced technology expertise to support the creation of today’s digital age is IT table stakes. Today’s IT solutions competitiveness and customer-centricity. integrated electronic health records. During my encompass a broad range of offerings, including stint in higher education, I worked with an network management, data backup and recovery, In this exclusive interview, Fariba shares invaluable insights inspiring team to increase student accessibility software development, and technical support. By into his journey, strategies, and vision for the future of to online courses, interactive learning leveraging technology strategically, organizations can technology solutions: platforms, and digital resources. not only meet current demands but also position themselves for future growth and innovation. More Can you tell us a little bit about your background and Technology’s rapid changes will always make us than a tool, IT is a strategic asset that enables how you became interested in technology? students. Over the past three decades in the businesses to adapt, evolve, and stay competitive in an field, it’s been a privilege to witness and ever-changing digital marketplace. I didn’t intend to study technology. As a high school participate in the incredible pace of change and student in Vienna, Austria, I grew up at a time when innovation, especially when such Fariba Rawhani’s journey indeed epitomizes the profound changes were sweeping the world. Vienna advancements can be harnessed for collective dynamic nature of the industry. She has continually was a center of culture and politics, sparking my love well-being. adapted and evolved with the changing technology for literature, history, and international law. When I landscape and has worked to elevate digital acumen entered the University of Vienna, a new stream that Can you discuss your current role and within organizations, particularly at the executive table, combined business administration and technology was responsibilities in the technology industry? which is in lockstep with those changes. Her wealth of being offered. The faculty was in its infancy, but I was experience and insights not only showcase her intrigued. As Teranet’s CIO and SVP for the past seven individual achievements but also serve as an inspiration years, I drive our technology strategy and to others within the industry. As a professional After immigrating to Canada and arriving in Vancouver, ensure it is aligned with the overall business technology leader, Fariba has played a vital role across I continued my technology studies. From there, I went objectives. I spearhead innovation in adopting multiple industries and organizations, embracing new from a programmer to a project manager and from new technologies and best-in-class IT practices, technologies and staying abreast of industry trends. client relations to leadership positions. In each role, I which is crucial to our success. My Her journey, marked by perseverance and met new challenges and steadily honed my expertise at responsibilities encompass a broad spectrum, determination, reflects the rapid evolution of the intersection of business and technology. When I from strategic planning to hands-on execution, technology over the decades. She stands as a beacon returned to university for my MBA, I was eager to mold while focusing on the business and its within the industry, inspiring others to follow in her two decades of real-world experience with advanced customers’ needs. footsteps and make their mark in this ever-evolving theory. Of course, when it comes to technology, field. learning and advancements never stop. That’s the fun My role involves understanding the intricacies part. of the business and leveraging technology to safeguard its core operations and propel it What inspired you to pursue a career in the toward greater competitiveness and customer- technology industry? centricity. It also requires a comprehensive understanding of how technology can enhance I’m sure Star Trek had something to do with it. Beyond land delivery and other registry services, which What keeps me that, technology has always held a high potential for are fundamental to Teranet’s operations. inspired is the hope transforming society for the better. When I first started, basic computing was enough to pull me in. One essential task is developing detailed that we can improve Now, decades later, I’ve witnessed firsthand how technology plans and roadmaps that anticipate rapidly technology can integrate into industries, and address the business’s evolving needs. We reshaping and transforming them. The evolution has must stay abreast of technological been extraordinary, and with each new advancements and trends and understand the the quality of life.“ advancement—from AI to blockchain to requirements and challenges Teranet faces in its industry.

As the leader of a large tech team, my role extends overwhelming to manage the latest advancements in beyond technology management. I am very proud of my technology, high-profile and complex programs, and team and believe it’s my responsibility to foster a demanding positions with the responsibilities of culture of collaboration and innovation where every motherhood. The demands of IT are relentless—forget individual’s well-being and career progression are a traditional 9-5. My love of the work kept me going, valued and enabled. Since we work with incredibly knowing I was making a difference for my family, my I’m very lucky to sensitive data related to land and registry services, team, and my organization. I had to learn to embrace security and resiliency are top priorities. Uninterrupted the journey and find joy in small victories, like a work in a field operations, evolving cybersecurity, business continuity, successful project launch or positive feedback from a that personally and ongoing modernization are not just prudent; client. Self-care and boundaries were also critical. they’re everything. At some point, I realized I was done trying to adhere to How do you stay up to date with the latest technology the norms of a male-dominated industry, perpetuating trends and advancements? hierarchy and inequity. My voice grew louder, and I interests me.“ made a conscious effort to uplift other women in the I’m very lucky to work in a field that personally industry. I come from a country where women face interests me. It’s not just a role; it’s a passion of mine. To significant constraints on their freedom and stay ahead of advancements, I find it’s best to follow opportunity. Women have fought tirelessly for greater multiple channels. For me, that means combing through freedom and autonomy. My freedom is meaningless if Fariba Rawhani industry publications, regular attendance at others are left behind. Our freedom is tied to each conferences like Gartner, and active participation in other. industry-related forums and groups. I relish the What advice would you give to women who are You deserve to be in the room and likely know as much opportunity to exchange ideas and best practices and You’ve got kids and need to shift your hours interested in pursuing a career in technology? as everyone else does—sometimes even more. Don’t learn from peers. sometimes? No problem. make yourself small to make others feel more The technology space desperately needs women. We comfortable. While I’ve had my challenges as a woman There’s so much richness in knowledge exchange, and it You’re repeatedly overlooked for positions. Let’s get need diverse perspectives and talent to enrich the field in technology, the field is increasingly inclusive and keeps me inspired and agile, keeping me abreast of this sorted. to create diversity and more opportunities. egalitarian, valuing talent and skills above all. emerging trends, potential advancements, and disruptions that may impact our business model. Someone’s talking over you in a meeting. I will echo you. You’re entering the industry at a time of ever- Last and most important is your surrounding network. External partners are another valuable source of expanding opportunities. Technology has entered every Be a good colleague and a strong ally; show up for your expertise and insights into emerging technologies and Someone’s talking over me? Absolutely not. sector, so you can choose an area that aligns best with peers and advocate for them. Surround yourself with industry trends. your interests, values, and aspirations—finance, others who support you and provide you with proper One of the most important lessons I’ve learned is the healthcare, entertainment, education, and art—and find feedback. Get comfortable with that feedback, and, as What challenges have you faced in your career as a power of creating networks and being vulnerable to a niche that speaks to you. A part of the choice is also hard as it may be, don’t take things personally. Informal woman in technology, and how have you overcome others. Opening and sharing my struggles allowed finding what works with your lifestyle. Technology jobs networks are very important for being aware of them? others to feel comfortable sharing their stories. I don’t have long been at the forefront of remote work. Take upcoming opportunities and understanding who the believe that if you win, others lose. There is no winning advantage of the flexibility to balance work and family key decision-makers are. Do not be afraid to put your It’s been a rollercoaster, especially as an immigrant and losing; rather, each person achieves their potential life, especially if you are a caregiver to children or aging name forward. woman. I’ve had my ideas dismissed, undervalued, or and is given the opportunity to put their best self relatives. Make it work for you! even stolen. So often, I was the only woman in the room forward. If you’re interested in climbing the ranks, you must be and felt like I didn’t truly belong—as if the best I could A part of succeeding in technology is always upskilling aware of your environment. I recently read a book achieve was to blend in. I didn’t have the same Whether through mentorship, speaking engagements, yourself and expanding your knowledge base. That can called “The Wolf in CIO’s Clothing” by Tina Nunno that established connections and family roots as some of my or simply lending an ear, I found fulfillment in be through formal certifications and courses, by way of put to words many of my experiences at the C-suite colleagues, making the climb even steeper. But with supporting others as they navigated their own self-study, or by taking advantage of challenging level. While I’m not advocating for Machiavellian tactics each setback, I dug deeper and pushed harder, challenges in the industry. I’ve seen the impact of these assignments when they come up. You can learn so much in the workplace, one of Nunno’s lessons is that we determined to achieve what I was capable of. I felt a actions in my workplace. More women are speaking up by doing it. While it’s important to know which areas must distinguish our allies from our adversaries. Be strong accountability towards myself, not to give up but in meetings, their ideas are being implemented, and you need to nurture, you also need to be confident in yourself, be authentic, and always be kind and to persevere. they are advancing in their careers. The culture is your own knowledge, skills, and capabilities. I believe in respectful, but do not assume everyone else is playing shifting, becoming more inclusive and supportive. It’s a meritocracy and leveling the playing field so everyone by the same rules as you. There were countless late nights and early mornings small step, but it’s a step towards a more equitable can participate based on their own merits. when I felt I was on the verge of burning out. It was workplace.

Can you share any exciting projects or initiatives that consequences or conflict with broader strategic you are currently working on in the technology initiatives. industry? On the other hand, macro-level problems require a At Teranet, delivery technology is at the core of our more holistic approach. These issues often have far- clients’ offerings, and our teams are given tremendous reaching implications and require more thorough opportunities to leverage the latest tools, processes, analysis and planning. It’s crucial to consider the long- and technology trends. We have an excellent blend of term consequences, as well as the potential risks and deep technical and business expertise, and our team opportunities associated with different solutions. spans members with years of experience, all the way to new graduates. Regardless of the process used, there are some key questions to make sound decisions, like ‘Why do we The projects we are involved in right now are the need to do this?’ and ‘Who can benefit from it?’. When migration to the cloud from our data centers and there is a candid and open discussion, the team can starting to leverage what is called ‘cloud-native arrive at the right solution. We normally create a capabilities.’ We are also working on several initiatives prototype and run it by key stakeholders to ensure that improve identity and access management, allowing approval before sending time and resources to deliver individual ease of access while ensuring in-depth the final solution. It’s also crucial to conduct a ‘post- security clearing. mortem’ of the project to reflect on lessons learned and continue knowledge sharing. Another exciting initiative is the strong adoption of AI and data analytics. Our registry space is introducing a What advice do you have for aspiring IT professionals cloud-native personal property registry for assets like who want to follow in your footsteps and become vehicles, boats, and motorbikes. We are leveraging CIOs or IT leaders? Blockchain for the solutions we offer to real estate sales professionals, to name a few—the list goes on. We I am honored that others will follow in my footsteps. I adopted agile practices and embraced DevOps, and have followed other women’s footsteps, even if they now, with the transition into the cloud, our team has were in unrelated fields. I often think about women access to modern tools and environments. who fought and suffered so we could have the right to These are a few examples. We have an extensive vote and be treated in society as equals. If they could portfolio of projects that continue to modernize the achieve such outcomes, we, as women, could do systems we manage. anything. First, we must believe that we can overcome our deep-rooted insecurities and beliefs. How do you approach problem-solving in the technology industry? Relevant education and work experience are prerequisites to being a CIO. It is crucial to select Context is key to problem-solving. In technology, assignments carefully to gain insights and deepen one’s solutions often have implications at both micro and understanding, including signing up for challenging macro levels, meaning we must consider how the issue projects, participating in spaces, offering ideas, and fits within the broader strategy and business objective. accepting lateral moves relevant to the end goal. In Over the last few decades, we have evolved our addition to keeping up to date with technological approaches and developed our processes. changes, taking courses in leadership and strategy is essential. Finally, have the courage and determination Quick fixes or immediate solutions may be appropriate to get to the top job and not let anyone tell you for micro-level problems, especially when addressing otherwise. urgent issues impacting day-to-day operations. However, it’s essential to assess whether these quick fixes align with the organization’s long-term goals and overall direction. Sometimes, what seems like a simple solution in the short term may have unintended

The Future of Tech Leadership Preparingfor the Next Waveof Technological Advances he rapid evolution of technology continues to reshape the business world, presenting both T challenges and opportunities for tech leaders. As organizations strive to stay ahead of the curve, the role of tech leadership becomes increasingly crucial. Preparing for the next wave of technological advances requires a proactive, strategic approach that balances innovation with operational stability. This article explores the future of tech leadership and offers insights on how to navigate the complexities of emerging technologies. Embracing Innovation and Change In an era of fast technological change, tech leaders should cultivate a culture of innovation within their organizations. This involves encouraging creativity, supporting experimentation, and being open to new ideas. Leaders should create an environment where employees feel empowered to take risks and explore novel solutions. To effectively embrace innovation, tech leaders need to stay informed about emerging trends and advancements. This requires continuous learning and engagement with the broader tech community. By attending industry conferences, participating in webinars, and networking with peers, leaders can gain valuable insights and stay ahead of technological developments. Strategic Technology Planning Effective tech leadership involves strategic planning that aligns technology initiatives with business objectives. Leaders must have a clear vision of how emerging technologies can drive growth, enhance efficiency, and create competitive advantages. This requires a comprehensive understanding of the organization's goals, strengths, and challenges. June 2024 | 16 | womenworldmagazine.com June 2024 | 17 | womenworldmagazine.com

Strategic technology planning involves identifying key information and ensure that robust security measures areas where technological investments can yield the are in place. This involves implementing comprehensive most significant returns. This might include automating cybersecurity policies, regularly updating security repetitive tasks, enhancing data analytics capabilities, protocols, and fostering a security-conscious culture or improving customer experiences through within the organization. personalized services. By aligning technology strategies with business priorities, leaders can ensure that their Cybersecurity is not only about technology, but also organizations are well-positioned to capitalize on new about people and processes. Leaders should educate opportunities. employees about potential threats and best practices for safeguarding data. Additionally, organizations must Building a Skilled Workforce stay compliant with evolving regulations and standards related to data privacy. By prioritizing cybersecurity The future of tech leadership is closely tied to the and privacy, tech leaders can protect their capabilities of the workforce. As technology continues organizations from threats and build trust with to evolve, the demand for new skills and expertise customers and stakeholders. grows. Tech leaders need to prioritize talent development and create a culture of continuous Cultivating Ethical Leadership learning within their organizations. As technology becomes increasingly integrated into This involves investing in training programs, providing business operations, ethical considerations are opportunities for skill development, and enriching a paramount. Tech leaders must ensure that their use of learning mindset. Leaders should encourage employees technology aligns with ethical standards and societal to stay current with industry trends and acquire new values. This includes addressing issues such as skills through courses, certifications, and hands-on algorithmic bias, data privacy, and the potential impact experience. By building a skilled and adaptable of automation on employment. workforce, organizations can better navigate technological changes and maintain a competitive edge. Cultivating ethical leadership involves establishing clear guidelines and frameworks for the responsible Utilizing Data and Analytics use of technology. Leaders should promote transparency, accountability, and fairness in their Data has become a critical asset in the modern business decision-making processes. By prioritizing ethical environment. Tech leaders should harness the power of behavior, tech leaders can build trust with employees, data and analytics to drive informed decision-making customers, and stakeholders, ensuring sustainable and and uncover new business opportunities. This involves responsible growth. implementing robust data management practices, investing in advanced analytics tools, and fostering a Conclusion, data-driven culture. Preparing for the next wave of technological advances Effective use of data can provide valuable insights into requires a strategic and balanced approach to tech customer behavior, operational efficiency, and market leadership. By embracing innovation, nurturing a skilled trends. By using these insights, tech leaders can make workforce, leveraging data, prioritizing cybersecurity, strategic decisions that enhance performance and drive balancing automation with human touch, and growth. Additionally, data analytics can help identify cultivating ethical leadership, tech leaders can navigate potential risks and areas for improvement, enabling the complexities of emerging technologies. The future organizations to respond proactively to challenges. of tech leadership lies in the ability to adapt, inspire, and lead organizations through continuous change, Ensuring Cybersecurity and Privacy ensuring long-term success and resilience in an ever- evolving business environment. As technology advances, the importance of cybersecurity and data privacy cannot be overstated. Tech leaders must prioritize the protection of sensitive June 2024 | 18 | womenworldmagazine.com

Balancing Automation with Human Touch Tech Leadership in theAgeofAI rtificial Intelligence (AI) is transforming the business world at an unprecedented pace. As A organizations increasingly adopt AI technologies to streamline operations, enhance productivity, and drive innovation, the role of tech leadership becomes critical. Effective leaders must balance the benefits of automation with the irreplaceable value of human insight and empathy. This article explores key aspects of tech leadership in the age of AI and offers strategies to achieve this balance. The Imperative of Tech Leadership The advent of AI brings significant changes to business operations and strategies. Tech leaders are tasked with navigating these changes while ensuring that their organizations remain competitive and forward- thinking. This requires a deep understanding of both technological advancements and the human elements that drive organizational success. Leaders must nurture a culture of continuous learning and adaptability, encouraging their teams to embrace new technologies while maintaining a strong ethical compass. Integrating AI into Business Operations Successfully integrating AI into business operations involves more than just implementing new software. It requires a strategic approach that considers the unique needs and goals of the organization. Tech leaders need to identify areas where AI can add the most value, such as automating routine tasks, enhancing decision- making processes, and providing personalized customer experiences. A critical aspect of this integration is the seamless collaboration between AI systems and human workers. AI can handle repetitive and data-intensive tasks, freeing up employees to focus on more complex and creative activities. This symbiotic relationship not only June 2024 | 20 | womenworldmagazine.com June 2024 | 21 | womenworldmagazine.com

boosts efficiency but also enhances job satisfaction and demonstrates a commitment to their growth and well- innovation. being. Leaders should create structured training programs, encourage participation in industry Ethical Considerations and Responsible AI conferences and workshops, and support ongoing education initiatives. By prioritizing learning and With great power comes great responsibility. As AI development, tech leaders can build a resilient and technologies become more sophisticated, tech leaders future-ready workforce. must prioritize ethical considerations to ensure that their use of AI aligns with societal values and norms. Balancing Automation and Human Touch in Customer This includes addressing issues such as data privacy, Interactions algorithmic bias, and the potential impact of automation on employment. Customer experience is a key differentiator in today’s competitive market. While AI can significantly enhance Tech leaders should establish clear guidelines and customer interactions through personalized frameworks for the ethical use of AI. This involves recommendations, automated support, and predictive transparent decision-making processes, regular audits analytics, the human touch remains indispensable. Tech of AI systems, and fostering an organizational culture leaders should find the right balance between that values ethical behavior. By prioritizing leveraging AI capabilities and maintaining genuine responsibility and integrity, leaders can build trust with human connections with customers. both employees and customers. AI can handle routine inquiries and provide data-driven The Human Element in Tech Leadership insights, but complex and emotionally charged interactions often require human empathy and Despite the transformative power of AI, the human understanding. Leaders should design customer service element remains crucial in tech leadership. Empathy, strategies that integrate AI with human agents, emotional intelligence, and effective communication ensuring that customers receive efficient and are essential skills for leaders who want to inspire and compassionate support. By combining the strengths of motivate their teams. Understanding the needs and both AI and human interaction, organizations can concerns of employees is vital for creating a supportive deliver exceptional customer experiences. and inclusive work environment. Conclusion, Leaders should focus on building strong relationships with their teams and encouraging collaboration and Tech leadership in the age of AI is a complex and open dialogue. This involves actively listening to multifaceted challenge. Balancing the advantages of employees, providing constructive feedback, and automation with the irreplaceable value of human recognizing their contributions. By fostering a culture insight requires a thoughtful and strategic approach. By of mutual respect and trust, tech leaders can ensure integrating AI into business operations, prioritizing that their teams remain engaged and motivated. ethical considerations, and fostering a supportive and innovative organizational culture, tech leaders can Training and Development navigate the evolving environment and drive sustainable success. Ultimately, the most effective As AI technologies continue to evolve, continuous leaders will be those who harness the power of AI while training and development become paramount. Tech championing the human touch that defines truly leaders must invest in upskilling their workforce to exceptional organizations. ensure they have the skills necessary to work alongside AI systems. This includes technical training on AI tools and applications as well as soft skills such as critical thinking, problem-solving, and adaptability. Providing opportunities for professional development not only enhances employee capabilities but also June 2024 | 22 | womenworldmagazine.com

The Most Visionary Women Leaders in Tech 2024

The Most Visionary Women Leaders in Tech 2024

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