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Usability testing is a process of evaluating a website, app, or other type of digital interface to determine how well it meets the needs of its users. This article offers advice on what you should test and how you should test it.<br><br>
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What are the proven methods of usability testing?
1 Lab usability testing In usability tests we test the interface's usability using Lab usability testing Here, we use a moderated, in-person and qualitative testing type to observe and collect data from users.
2 Guerilla testing Here, we use a moderate, in-person and quantitative type of testing. The participants are chosen at random from different sections of the society who have no history with the product. They are given a usability test with a promise of incentive after completion.
3 Phone interviews and surveys In usability tests we test the interface's usability using Phone interviews and surveys. These methods use moderated, remote, and quantitative testing. The questions can either be exploratory or comparative depending on the research stage.
4 Card Sorting In usability tests we test the interface's usability using card sorting. It can be done virtually or in person. Generally, a limited number of participants are required for card sorting usability testing.
5 Eye -tracking This usability testing is generally done in a controlled environment with a limited number of participants. But, the moderator may not interfere or interact with the participants unless necessary. The participant’ eye gazing movements on a digital product helps in creating heat maps.
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