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Business process maturity, often referred to as process maturity or process maturity model, is a measure of how well an organization's business processes are developed, documented, managed, and optimized.
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BUSINESS PROCESS MATURITY INITIAL At this stage, processes are often ad- hoc, chaotic, and lack standardization. There is little documentation or consistency in process execution REPEATABLE Basic processes are documented, and there is a semblance of consistency in their execution. However, they may not be fully optimized or monitored. Defined Processes are well-documented, standardized, and consistently followed. There is a clear understanding of roles and responsibilities, and process performance is monitored. MANAGED: Processes are not only well-defined but also actively managed and measured. Continuous improvement and optimization efforts are in place, and deviations are addressed promptly OPTIMIZED At this highest level of maturity, processes are continuously improved and optimized to achieve maximum efficiency and effectiveness. www.primebpm.com/
