Short Customer Stories

1. Short Customer Stories BlueCielo ECM Solutions

2. Asset Management Short Customer Stories

3. Sund & Bælt (Denmark) “Through the time and resources saved in search and retrieval and document processing, we are enjoying a new operational efficiency and very low mitigation costs. We have reduced our information management expenditure by five per cent.” – Kurt Lauvring, Project Manager, Sund & Bælt Holding A/S Industry: Transportation/Government Solution: InnoCielo Meridian Enterprise & Maximo Module Business Challenge: • Replace inadequate document management system • Monitoring and supervising the outsourcing of operations and maintenance tasks • Maintain a detailed, up-to-date maintenance history from external contractors • An easy and complete exchange of information Benefits: • Complete audit trail for document tracking and revision control • Immediate document availability to maintenance department Return On Investment: • A new operational efficiency and very low mitigation costs • Reduce information management expenditure by 5% Implemented by: Athena IT Group A/S (Denmark) Taking EDM to the Enterprise

4. Duinwaterbedrijf Zuid-Holland (the Netherlands) Hein de Jonge, Manager Strategy and Development of the Production Department at Duinwaterbedrijf Zuid-Holland says “InnoCielo Meridian Enterprise discloses the documentation of our production installations to all our employees. This is essential to us to realize the re-organization plans of our company.” Industry: Utilities – Water & Waste Water Solution: InnoCielo Meridian Enterprise Business Challenge: • Support the growth and evolution of the organization Benefits: • Consistent document naming and storage • Fast and easy access to all documentation also based upon Tag-numbers • User friendly • Minimal maintenance Return On Investment: • Total control on distribution-network project progress • Facilitating growth and evolution of the organization Taking EDM to the Enterprise

5. ExxonMobil (Norway) “It is extremely important that all parties work in one system,” says Mr. Per Skarung, Implementation Facility Manager at ExxonMobil Norway. “Only in this way all locations whether they are onshore, offshore, supplier, contractor or my own office can be guaranteed fast and easy access so that document availability is never an issue.” Industry: Oil & Gas (offshore) Solution: InnoCielo Meridian Enterprise Business Challenge: • Manage 120,000 technical documents and provide 1250 people direct access 24/7 Benefits: • Prevent unauthorized access of information • Standard system jet customizable to fit our needs • Fast and easy access to all documentation from all locations and by all parties • Full support for change management procedures • User friendly Return On Investment: • Compliance with Norwegian SH&E regulations • Up to date document availability for maintenance purposes • Complete control of all documents that are under revision Implemented by: KTB Consultants AS (Norway) Taking EDM to the Enterprise

6. Eneco Energie (the Netherlands) “InnoCielo Meridian Enterprise helped us with preventing unauthorized access of information, short search times and working with the right versions of documents,” says Arno Drost, Eneco Energie Industry: Utilities – Asset Management Solution: InnoCielo Meridian Enterprise & Maximo Module Business Challenge: • Manage 354.000 documents and production drawings in one central authorized document management system Benefits: • Secure system • Status control • Support of SOP • Quick and easy to deploy • Collaboration support • Easy access Return On Investment: • Prevent unauthorized access of information • Integration Engineering & Maintenance • Reduction of errors with revision and status control Implemented by: Issue IT (The Netherlands) Taking EDM to the Enterprise

7. UPM-Kymmene (Finland) “With InnoCielo Meridian Enterprise we have gained a much more flexible workflow, faster communication and fewer mistakes,”say Tuomo Enroos, Engineering Manager at the Jokilaakso plant Industry: Process - Paper & Pulp Solution: InnoCielo Meridian Enterprise Business Challenge: • UPM is one of the world’s leading forest products companies. They need to deliver their products on time and at the lowest rate possible in order to meet the demanding needs of their customers in the printing business. Benefits: • Saving real-time documents directly, more independent working contractors, time saving with internal engineers, flexible workflow, faster communication, fewer mistakes, effective problem handling, control over number of documents Return On Investment: • Significantly reduced time spent on saving real-time documents • Dramatic elimination of circulation of erroneous documents Implemented by: CADi Oy (Finland) Taking EDM to the Enterprise

8. Sinebrychoff (Finland) “Ever larger quantities of documents and their management were an increasing problem, but with InnoCielo Meridian Enterprise all data will be stored within easy reach in a centralized location,” says Ari Hynninen, System Manager Industry: Process - Brewer of beer, long drinks, energy and wellness drinks Solution: InnoCielo Meridian Enterprise Business Challenge: • To keep up in a competitive beverage market Sinebrychoff has to be creative and proactive. They need to maintain their high-quality in development, manufacturing, marketing and distributingto meet the demands of consumers in Finland and the nearby regions. Benefits: • Easy and quick access to documents by various sorting views, always latest version, controlled versioning, web browser interoperability, fully compatible with other systems, easy to use, Finnish user interface Return On Investment: • Significantly reduced time spent on searching the right and most up to date documents. Implemented by: Future CAD Oy & CADi Oy (Finland) Taking EDM to the Enterprise

9. New York Power Authority (USA) “InnoCielo Meridian Enterprise has proven to be a valuable boost to productivity. The growing complexity of our projects and increasing federal and state legislation required us to work more streamlined. Document management is an important way to create the integration that is needed to be more productive,” says Robert Sickles, IT Project Manager Industry: Utilities – Plant & Facilities Management Solution: InnoCielo Meridian Enterprise Business Challenge: • Major new projects required the management and exchange of many drawings with various sites and vendors. Access to, and transfer of drawings between sites was too difficult and time-consuming. Benefits: • Fast Access to Drawings • Reporting • Document Workflow • Hybrid File Management • Common User Interface Return On Investment: • Cost savings from eliminating time consuming activities • Improve efficiencies through concurrent engineering • Standardized workflow streamlines document distribution Implemented by: DataCore Technology (Exton, PA - USA) Taking EDM to the Enterprise

10. Entergy Nuclear (USA) “We are very pleased with our implementation of InnoCielo Meridian Enterprise. It’s security, revision control and external reference management are exactly what’s needed in a regulated industry like ours,” says Ray Macleod, CAD Coordinator Industry: Utilities – Plant & Facilities Management Solution: InnoCielo Meridian Enterprise Business Challenge: • Needed a system to provide configuration management, management of drawings with external and hybrid file references, and to migrate from several legacy systems to one with a common user interface for five nuclear sites. Benefits: • Fast Access to Drawings • AutoCAD Integration • X-ref and Hybrid File Management • Common User Interface Return On Investment: • Reduced costs with common user interface • Improved quality with effective reference management • Reduction of errors with revision control Implemented by: DataCore Technology (Exton, PA - USA) Taking EDM to the Enterprise

11. Chugach Electric Association (USA) “We are elated with the efficiency gained with InnoCielo Meridian Enterprise and especially with the fact that everything you could possibly need to know about a drawing is available in a single location. Our ability to find drawings has become a lot faster and simpler,” Dale Steeby, CAD Manager Industry: Utilities – Plant & Facilities Management Solution: InnoCielo Meridian Enterprise Business Challenge: • Replace an antiquated drawing index database with a modern EDM system, automate revision, review and approval, and eliminate manual steps in their workflow wherever possible. Benefits: • Self service drawing access by users • Elimination of manual procedures • Consolidation of drawing information Return On Investment: • Elimination of time spent searching for drawings • Time saved by automating manual processes • Quality improved by enforcing standards Implemented by: DataCore Technology (Exton, PA - USA) Taking EDM to the Enterprise

12. Idaho Power Company (USA) “InnoCielo Meridian Enterprise provides our users fast and simple access to nearly 200,000 drawings and scans from within their office and in the field. The system also manages the process of concurrent engineering, allowing a more timely response to maintenance issues. It is really fast,” says Mark Nelson, CADD Support Analyst Industry: Utilities – Plant & Facilities Management Solution: InnoCielo Meridian Enterprise Business Challenge: • Rapid growth of documents and users causing errors due to manual intervention and raising security concerns. Need to provide centralized access to drawings by remote users. Need to improve process for concurrent engineering. Benefits: • Fast Access to Drawings • Airtight Security • Project Work Areas • Version Control • Support for Scanned Images. Return On Investment: • Improved quality by eliminating duplication of files • Improved response to maintenance issues • Secure access to documents helps meet FERC regs Implemented by: DataCore Technology (Exton, PA - USA) Taking EDM to the Enterprise

13. U.S. Bureau of Reclamation (USA) “InnoCielo Meridian Enterprise allows us to have up to date drawings at our fingertips no matter where we are on the project. People love the web client. They can just dig up the drawings to view and print. They don’t even have to be trained,” says Clark Perman, CAD Manager Industry: Utilities – Plant & Facilities Management Solution: InnoCielo Meridian Enterprise Business Challenge: • Manage thousands of drawings that map out dam facilities, power lines, hydro-systems, pumps, circuit breakers, and share this with engineering, maintenance and administration. Benefits: • Fast Access to Drawings • Searching Tools • Work Areas • AutoCAD Integration • Support for Scanned Images. Return On Investment: • Elimination of time spent searching for documentation • Improved communication with maintenance staff • Reduction of errors with revision control Implemented by: DataCore Technology (Exton, PA - USA) Taking EDM to the Enterprise

14. Pharmaceutical Company (USA) “InnoCielo Meridian Enterprise and the DataCore FDA Module enabled us to easily meet our 21 CFR Part 11 and GMP regulatory requirements. We implemented and validated the system at three separate sites with DataCore’s expert assistance.” Industry: Pharmaceutical – Plant & Facilities Management Solution: FDA Module for InnoCielo Meridian Enterprise Business Challenge: • Implement a centralized and responsive user friendly system to engineers for multiple locations while helping company to comply with FDA 21 CFR Part 11. Electronic signatures, secure audit trail. System must be validated. Benefits: • Compliance with 21 CFR Part 11 • Fast Access to Drawings • Work Areas • AutoCAD Integration. Return On Investment: • Reduced risk of FDA non-compliance • Improved communication with maintenance staff • Reduction of errors with revision control Implemented by: DataCore Technology (Exton, PA - USA) Taking EDM to the Enterprise

15. Bibliothèque National de France (France) “Since we deployed AriCad’s InnoCielo Meridian Enterprise based solution, our document management system has never been this secure and efficient. Most of my colleagues are impressed with the web access module. I really don’t regret my choice, ” says Maryline LEAUX – Site manager Industry: French national library, Research center, collection\art conservation, national and foreign documentation Solution: InnoCielo Meridian Enterprise / Personalized Web Access Module / Plan management module Objectives: • Installing an easy to use centralized 50.000 AutoCAD document management solution with InnoCielo Meridian Enterprise. The solution will automatically manage structured documents through a personalized module that can generate, check and validate documents. Documents can also be accessed through a personal web Access module designed by the customer and developed by AriCad. Benefits: • Easy access to documents • Reduced paper work • Easy to use user administration • Automatic document creation and verification • Archiving system integrated • Organization and management made easy Return On Investment: • Reduced cost on document and project management • The deploying of new access sites is made simple with the Web access module • Satisfaction of externals intervention teams Implemented by: AriCad (France) Taking EDM to the Enterprise

16. Manufacturing Short Customer Stories

17. Urbis Lighting Ltd (United Kingdom) “Thanks to InnoCielo Meridian Enterprise, Urbis Lighting has achieved a much smoother flow of electronic documents throughout the organization. We always have kept an open mind with regard to what document management products were out on the market, but InnoCielo Meridian Enterprise has proved to be the best product.” says Mr Dave Gill, Drawing Office Manager at Urbis Lighting. Industry: Manufacturing – Exterior Lighting Solution: InnoCielo Meridian Enterprise Business Challenge: • Replace existing EDM (AM-Workflow) • Introduce SolidWorks support • Keep existing functionality in order to remain compliant with ISO 9001 requirements Benefits: • Smooth and efficient document flow • Total project overview • Complete audit trail • No more rogue drawings Return On Investment: • Improved efficiency • Smoother flow of electronic documents throughout the entire organization • The documents in the Drawing Office are accessible to everybody in the organization Implemented by: Fenix Consulting (United Kingdom) Taking EDM to the Enterprise

18. Bravilor Bonamat B.V. (the Netherlands) “Thanks to InnoCielo Meridian Enterprise’s open architecture and flexible programming capabilities we have been able to build exactly the applications on top of InnoCielo Meridian Enterprise as we need them.” according to Hans Rol, NC Specialist and InnoCielo Meridian Enterprise Programmer “Bravilor Bonamat finds more and more uses for the documents managed by InnoCielo Meridian Enterprise. One of the things we foresee is that we can grow towards a paperless production department.” says Eric van Eijnatten, Senior Product Engineer. Industry: Manufacturing – Filter coffee machines Solution: InnoCielo Meridian Enterprise Business Challenge: • New production techniques required Bravilor Bonamat to change from 2D to 3D CAD design • Existing EDM solution did not support SolidWorks Benefits: • Seamless integration with the company’s ERP and CAD systems enables for enterprise-wide access of all documentation • R&D cycles are shorter and the quality of the final products is higher • Collaboration across departments increases overall efficiency Return On Investment: • An Ideal Shop Packet,” (all required documentation for the production order) is created in 5 minutes instead of 4 hours • Machine chips are programmed within seconds • While servicing a machine all required documentation is immediately available through barcode, ERP and EDM Implemented by: Isah Engineering (the Netherlands) Taking EDM to the Enterprise

19. Alstom Power (France) “The InnoCielo Meridian Enterprise / AriCad solution allowed us to be more efficient in our project management. Engineers easily accepted Meridian as it made work easier without changing their working methods,” says Bruno HEZRARD – Drawing department manager Industry: EnergyProduction, Transport, Power Turbo-Systems , Power Environment, Power Service, Marine Solution: InnoCielo Meridian Enterprise with AriCad’s Signatures module, Document conversion module and Auto-printing module Objectives: • Deploying a Meridian based centralized solution to easily manage well structured Autodesk Inventor documents through a secured workflow. Each state of a document is validated by a handwritten signature automatically generated through Meridian before being archived in TIF mode. All approved documents are then automatically signed, printed and archived in PDF/TIF Benefits: • Secured document approval system, document history, structured documents, automated archiving and printing, easy update and maintaining existing features, data communication and transfer made simple Return On Investment: • Easy to use and more secured document management • Elimination of time consuming manual tasks like printing, signing, etc. Time spend on project management reduced • Communication between departments greatly improved Implemented by: AriCad (France) Taking EDM to the Enterprise

20. Philips Domestic Appliances and Personal Care (the Netherlands) “Managing ten thousends of 2D and complex 3D drawings seems to be easy now, but with the fast grow fo ducuments, you need a fast EDM system with the right functionality,” says Tabe Oldenhuis, Philips DAP Industry: Manufacturing Solution: InnoCielo Meridian Enterprise Business Challenge: • Manage ten thousands of 2D & 3D machinery drawings and office documents for the production of world class electrical shavers. Benefits: • Secure system • Improved Design Collaboration (internal & external) • Status control • Support of SOP Return On Investment: • Prevent unauthorized access of information • Improved communication with subcontractors • Reduction of errors with revision and status control Implemented by: CADIX (the Netherlands) Taking EDM to the Enterprise

21. Mobile Aircraft Support Unit (UK) “BlueCielo’s solutions have ensured that we satisfy and adhere to ISO accreditations and that all documents are easily found when required. It also means that we have control of every document we produce and its contents throughout its life cycle,” says Phil Rutledge, Design Office Manager Industry: Manufacturing Solution: InnoCielo Meridian Enterprise Business Challenge: • Being part of the Ministry of Defence, MASU’s design office produces design drawings for all aspects of Service Modifications, Tri-Service Helicopter Repair and Transportation schemes. Consequently, MASU operate in an industry where quality and standards must always be maintained. Benefits: • Masu’s time critical design process now runs like clockwork • Design continuity is now ensured • Enhanced collaboration between Service and Repair teams Return On Investment: • All drawings are always the correct issue standard • Time saved with electronic signature Implemented by: Adris Computing Concepts Ltd (UK) Taking EDM to the Enterprise

22. Titan Steel Wheels (UK) “BlueCielo’s solutions now mean that we have a centralized location of drawings that cannot be tampered with. Also, every time a drawing is updated and signed off it is available to view by everyone. This has reduced not only our time to market, but also our paper output by at least 80%,” says Martin Pearson, Product Development Engineer Industry: Manufacturing Solution: InnoCielo TeamWork Business Challenge: • Titan wheels functions in a standard driven environment where many different customer specifications exist. Failure to comply may result in product liability issues. Titan must ensure that all documents are secure and cannot be tampered with, deadlines are met and that documents, both historical and current, are never lost. Benefits: • Standards compliance • Tight security • A controlled centralized document location • Accessible historical audit trail • Recorded change control Return On Investment: • 80% reduction of paper document distribution • 100% centralised version control Implemented by: Adris Computing Concepts Ltd. (UK) Taking EDM to the Enterprise

23. EGIDE USA Inc. (USA) “InnoCielo Meridian Enterprise’s implementation has resulted in less errors and miscommunication. All our departments are now able to retrieve the most recent engineering data at a moment’s notice,” says Steve Forehand, IT Director Industry: Manufacturing – Electronic Packaging Solutions Solution: InnoCielo Meridian Enterprise Business Challenge: • Needed to improve the efficiency in controlling its technical documentation and related data, while still making it available throughout the entire organization. Benefits: • Centralized Access to Documentation • Improved Design Collaboration • Reduced Errors and Miscommunication Return On Investment: • Reduced costs by minimizing administrative activities • Reduced time to market by improved communication • Improved customer satisfaction due to reduction of errors Implemented by: DataCore Technology (Exton, PA - USA) Taking EDM to the Enterprise

24. Fluid Management (USA) “The relationship between InnoCielo Meridian Enterprise and SolidWorks has allowed us to become best in class in product development at IDEX Corporation,” says Ken Kauffeld, Engineering Manager Industry: Manufacturing – Generic Solution: InnoCielo Meridian Enterprise Business Challenge: • Accommodate the move from 2D AutoCAD to 3D SolidWorks while minimizing loss in productivity. Benefits: • Advanced Support for AutoCAD and SolidWorks • Paperless Engineering Change Order Process • Easy Implementation Return On Investment: • Minimal productivity loss during switch from 2D to 3D • Data access across different departments • Faster design cycles with less errors Implemented by: Hagerman & Company (Mount Zion, IL - USA) Taking EDM to the Enterprise

25. Short Customer Stories BlueCielo ECM Solutions