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Shared Services in Nevada

Shared Services in Nevada. Nevada Digital Government Summit December 6, 2007. Agenda. Origin... Humble Beginnings What got done and Current happenings... Why we did it... What we’ve learned… Where we’re going from here…. Origin. Lunch at the Ice House

aaron-barton
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Shared Services in Nevada

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  1. Shared Services in Nevada Nevada Digital Government Summit December 6, 2007

  2. Agenda • Origin... • Humble Beginnings • What got done and Current happenings... • Why we did it... • What we’ve learned… • Where we’re going from here…

  3. Origin... • Lunch at the Ice House (Doesn’t every great idea start with a drawing on a napkin?)

  4. Origin... Two years ago, we had a discussion that led to a Memorandum of Understanding, signed by the State of Nevada, Clark County, the City of Las Vegas and the Las Vegas Metropolitan Police Department at the 2005 Digital Summit Conference with just one simple purpose. CONSIDER THE POSSIBILITIES

  5. Beginnings... The MOU became the foundation for a working group called the Nevada Shared Information Technology Services (NSITS). They determined that a Feasibility Study and Business Case for Collaboration in Government was needed.

  6. Beginnings…. These folks; • Enlisted the brain trusts from each entity • Solidified the focus and purpose doctrine • Understood that there would be entity and political opinions • Decided to establish a working task force and get out of the way.

  7. What Got Done... The joint inter-local agreement between the involved entities for the purposes of collaboration resulted in; • Buy-in from the senior management from each entity • Tolerance for sharing key personnel from each entity • Pooled capital resources

  8. What Got Done... • Created a Charter/Scope Document • Determined the true needs to implement the vision • Developed an RFP to obtain the get some help and assemble the deliverables we determined were necessary

  9. What Got Done… • Contracted SAIC to develop a: • Feasibility Study • SWOT Analysis • Governance Framework • Coordinated a major effort with SIAC to assess each entities business processes needs

  10. What Got Done… • Analyzed the SAIC deliverables • Developed a Governance Model • Withstood the loss of our Project Manager (Doesn't that ALWAYS HAPPEN) • Got all four entities to agree with and sign the governance model

  11. What Got Done… • Created an Executive Steering Committee • Appointed a Project Oversight Council • Developed a Project Initiation Form

  12. Current Happenings • Began Brainstorming ideas for potential projects • Began talking to other Nevada entities about NSITS opportunities. • Governor Gibbons – Press Release regarding collaborative efforts, recognizing progress by the NSITS group. • Created this presentation 

  13. Why We Did It • Improved Business Continuity • Better information sharing • Increased negotiating posture • Higher levels of service to Nevada residents • Reduced duplication of services resulting in saving to taxpayers • Improved working relationships

  14. Why We Did It Because we were told it wasn’t possible

  15. What We Learned • Herding Cats (government agencies) isn’t easy • There are a lot of extremely intelligent and dedicated people in Nevada. • Contractors don’t always understand the scope of work especially when you’re not sure yourself

  16. What We Learned • Developing something never tried before can be a slow and onerous process. • And the most important lesson of all: Never to do this again

  17. Where We’re Going Today • Begin formal implementation of governance model • Complete selection of members for necessary committees • Develop policies and procedures • Finalize Project Initiation Form

  18. Where We’re Going Today • Start accepting project requests • Select potential projects • Continue collaboration efforts • Add new members • Become the accepted group for future statewide collaboration projects

  19. There Are Endless Opportunities • Shared Licensing • Virtualization • Master Pricing Agreements for hardware • Shared Data Center resources • Co-location of equipment • Peer Review • Shared training opportunities • Identity Management • Digital Archive and E-Records

  20. Where We’re Going Next Try to gain your Interest

  21. Contact Information Dan Goggiano – 775-684-4306 dgoggiano@doit.nv.gov Joseph Marcella – 702-229-6473 jmarcella@lasvegasnevada.gov Joseph Santilli – 702-229-2410 jsantilli@lasvegasnevada.gov

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