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Bridging the Gap

Bridging the Gap. Allied Health Professionals in General Practice. Matt Holmes – Urgent Care Practitioner Clarendon Park Medical Centre, Leicester. The Urgent Care Practitioner. An Advanced Practitioner Paramedic / ECP Nurse / ENP / ANP.

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Bridging the Gap

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  1. Bridging the Gap Allied Health Professionals in General Practice Matt Holmes – Urgent Care Practitioner Clarendon Park Medical Centre, Leicester

  2. The Urgent Care Practitioner • An Advanced Practitioner • Paramedic / ECP • Nurse / ENP / ANP • History of Urgent and Unscheduled Care and Routine Primary Care • Confident and Competent Telephone Consultations leading to various dispositions

  3. The Urgent Appointment Service Same Day Appointments • GP Slots (Face-to-Face / TelCon) • Minor Illness & Injury Clinics • Home Visiting • Practice Nurse / Phlebotomy

  4. The GP Surgery • More Accessibility • The patient can ALWAYS see a doctor if they need to. • Less Locums (less cost) • More GP/Patient Time • Advanced Care Plans • Health Care of The Elderly

  5. The Patient ALL PATIENTS • Easier Access • Quicker Service • Guaranteed Appointments • Increased Satisfaction

  6. The Outcome Vital Statistics – Dec ‘13 to April ‘14 2263 328 544 758 25 556 52 1.1% 24.6% 14.5% 24.0% 33.5% 2.3% 73.7% 58.1%

  7. The Pies don’t Lie Script Advice GP MIaMI

  8. The Figures Financial Benefit GP Time Redirected £42,975 286 ½ Hours Complete Avoidance Appointments Redirected 1719 Slots 40%

  9. The Future • An Urgent Care Practitioner in EVERY GP Surgery • An Urgent Appointment Service for EVERY GP Surgery • A dedicated Education and Accreditation Program for aspiring UCPs

  10. Thank You Matthew.holmes@gp-c82122.nhs.uk 0116 319 6093 Urgent Appointment Service

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