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Public Service Reform

Public Service Reform. Otar Kakhidze 13.06.2012. International Rankings. “Since 2003, Georgia has had unique success in fighting corruption in public services.

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Public Service Reform

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  1. Public Service • Reform Otar Kakhidze 13.06.2012

  2. International Rankings “Since 2003, Georgia has had unique success in fighting corruption in public services. [It] destroys the myth that corruption is cultural and gives hope to reformers everywhere who aspire to clean up their public services.” World Bank 2012

  3. Life in Transition Survey, EBRD 2010 • 2nd Place in Customer Service Efficiency 78% OF CITIZENS AGREE THAT CORRUPTION HAS FALLEN IN THE LAST 4 YEARS, WHICH IS THE HIGHEST IN ALL THE SURVEYED COUNTRIES Life in Transition Survey, EBRD 2010 • 92% of Citizens are Satisfied with the Procedures of Official Documents Issuance +33% 2010 2009 • Corruption Perception among Citizens is the Lowest – 4% 2008 2006 • Only 2% of Citizens Experienced Bribery

  4. How Georgia Reduced Corruption • Anti Corruption Strategy 2003 • Service Delivery Process • E-Governance • Prosecution of Corrupt Cases 2011 • HR Policy • Amending Legislation 4

  5. Anti-Corruption Inter-Agency Coordination • Inter-Agency Coordination Council Experts’ Level Working Group Secretariat National Anti-Corruption Strategy and Action Plan

  6. HR Policy Reform Improved Working Conditions Financial Disclosure New Culture of Public Service Transparent Recruitment & Assessment System Career Map Salary Raise 6

  7. Personnel Selection Process www.hr.gov.ge Obligatory publishing vacancy on the web-page Simplified procedures for selection Since 2005 Personnel Selection on the basis of Competitions Reduction of application deadlines Job descriptions New legislative initiatives 7 7

  8. New System of Tests & Trainings New System of Motivation (monetary, non-monetary) Tests Tests Tests Training Personnel Database Appointment Promotion

  9. Evaluation Process 360°

  10. New Opportunities • Practice for students • Internship • Employment of disabled persons

  11. Appointment Stages Professional assignment Job Description Interview Selection of applications Hiring Testing Training/Adaptation Recommendation Evaluation

  12. 12 more PSHs by the end of 2013 Public Service Hall – New Concept of Service Delivery • National Bureau Enforcement National Archive of Georgia National Agency of Public Registry Civil Registry Agency Notary Chamber of Georgia

  13. Breakthrough Possibilities for Citizen Engagement Pro-active Disclosure www.data.gov.ge Citizens’ ideas/discussions- www.ichange.ge

  14. ThankYou

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