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LG ICT Network Launch: e -Participation Study

LG ICT Network Launch: e -Participation Study. Ron Wertlen e Khaya ICT 2011-05-30. Executed by. PCRD, Mbumba , e Khaya ICT -- Eastern Cape e Khaya ICT responsible for ICT technology Internet Applications since 1996. Etc . Purpose of the Study.

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LG ICT Network Launch: e -Participation Study

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  1. LG ICT Network Launch:e-Participation Study Ron Wertlen eKhaya ICT 2011-05-30

  2. Executed by • PCRD, Mbumba, eKhaya ICT -- Eastern Cape • eKhaya ICT responsible for ICT technology • Internet Applications since 1996 Etc.

  3. Purpose of the Study “…to identify the potential for strengthening public participation and social accountability in South African local governance through the use of ICT’s, in the form of e-Inclusion and e-Participation and e-Government programmes.“

  4. Steps

  5. Policy Framework Vote Municipality Policy formulation Public Collaborative (Organised) Local Development Service Delivery

  6. Definitions are Key

  7. Key Trends People are getting connected, where is government? • E-Inclusion • Infomediaries • Interaction tests DEPTH of citizenship • Citizens more equal • Governments more responsive • ICTs driving Gov maturation • Web 2.0 delivery questionable

  8. Government ServiceAccess Models Familiar e-service access models - generally improve service / convenience when dealing with government These e-government ‘models’ are deployed across all spheres and generally fall within one of the following categories: Smart service points (Thusong) Smart Plug-In M-Services Government Online Gateway Service Centre Talk-to-Government Computerized Counter Services Most have potential for expansion into e-governance functions

  9. Select Findings –Case Studies Unevenness in ICT usage – competence mainly in metros & DMs Community participation functions are rarely ICT enabled Wariness amongst managers of using ICTs for accountability / transparency – seen as a political function Some existing e-government functions could be easily tweaked to the e-governance level ICTs are a productive focus for shared services – economies of scale, core expertise etc – may include mentor & support relations Communication, public participation and IT functions are not always integrated and coordinated for the best impact on public participation and accountability. ICT resource and infrastructure deployments tend to favour communication, branding and public relations functions at the expense of participation and transparency.

  10. Model ICTInfrastructure Municipal Systems Mesh MPCC Library Voice Voice IM, eMail, web Mobile Devices Optionally, Data Centre

  11. Follow-up • Transparent ICT enabled tender systems (CT, Knysna) • Shared Services (Eden DM) • Rural mesh networks for LG (Tzaneen) • Engage more with NGOs

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