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Building Pathways to a Brighter Future

Health Careers for All & TANF Participation Seanna Melchior Ruvkun. Building Pathways to a Brighter Future . TANF Partnerships in HPOG Local Experience & Lessons Learned. What is HCA?. Health Careers for All is the HPOG Project in Seattle/King County, Washington

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Building Pathways to a Brighter Future

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  1. Health Careers for All & TANF Participation Seanna Melchior Ruvkun Building Pathways to a Brighter Future

  2. TANF Partnerships in HPOGLocal Experience & Lessons Learned

  3. What is HCA? • Health Careers for All is the HPOG Project in Seattle/King County, Washington • Three main components: • Healthcare training via cohorts or individual training support • Career and education “navigation” • Efforts to better align systems that serve the target population (workforce, education, social service)

  4. HCA Outcome Targets Over the 5 years of the grant: • Enroll 920 TANF recipients and other low-income adults • Achieve an overall training completion rate of 70% (benchmark = 55%) • Achieve a training-related placement rate of 60% (benchmark = 25%) • Achieve a return-to-training rate of 25% (benchmark = 11%)

  5. TANF Participation • Project goal – to have TANF recipients comprise approximately 1/3 of overall enrollments • TANF participation has been about 40% over the first 3 years of the project • Project designed in close partnership with TANF agency

  6. TANF Partnership • Partners in developing project model and proposal (regional/state TANF staff) • Members of project steering committee overseeing implementation of HCA • Regular check-in meetings in addition to steering committee • Clearly articulated outreach and referral process

  7. TANF Partnership, cont. • Presentations at local TANF offices (in partnership with regional TANF staff) • Regular HCA staff presence at TANF offices • Troubleshooting challenges at local and regional level • Ongoing communication – providing data/updates & sharing success stories

  8. Customer Stories Kim is a single mom of three boys who came to HCA in 2011 after nearly two years of training and job hunting in medical administration produced no employment. She had been trying to enter the healthcare field since 2008, was nearing the end of her lifetime TANF benefits, and had nearly exhausted her allotted training time through DSHS. Kim had 9 years of steady employment as a journeyman Industrial Maintenance Mechanic but in 2008 was terminated from employment because of excessive time off related to domestic violence issues. Due to the downturn in the economy, she was unable to find alternate employment in her profession. After a period of homelessness, she found transitional housing and subsequently entered subsidized housing. In addition to employment and housing challenges, Kim was busy managing 3 young boys all with behavioral issues and special needs.

  9. Customer Stories After some counseling to figure out the best path for her to enter a health career as quickly as possible, and to best utilize skills gained along the way, she enrolled in the HCA Phlebotomy cohort, which she completed with the highest scores in the class.  Aside from excellent grades, Kim demonstrated patience, bilingual skills, a wry sense of humor and excellent ability work calmly with diverse patients. Following the phlebotomy training, Kim received job search assistance through WorkFirst and the HCA job developer.   In September 2012, she was offered a position at LabCorp at $14.54 per hour, 25 hours per week to start.  Three months later, Kim called to say that she had received praise for the work she was doing and was offered a fulltime position. Kim is very thankful for the ongoing services received from the HCA program and now wants to start nursing prerequisites so she can eventually become an RN.

  10. Customer Voices Health Careers for All recruitment video: http://www.mapyourcareer.org/healthcare/education-training.html

  11. Managing Curveballs • Re-doubled coordination efforts during implementation of random assignment (ISIS) • Refined referral protocols • Generated materials to support TANF staff (talking points, desk aids/visuals)

  12. TANF Referral to HCA

  13. Lessons Learned • Understand the TANF program and how it is implemented in your area • Understand opportunities & constraints • Be able to explain how your program fits/helps • Cultivate relationships with TANF staff at both the local and regional/state level

  14. Lessons Learned • Benefits & challenges of grappling together with barriers (e.g., participation requirements/12-month limit on training as a countable activity) • Be diligent about communication and maintenance of the relationship/partnership

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