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The Development of the Travel and Tourism Industry

Roles and Relationships of Organizations within the UK Travel and Tourism Industry Unit 1: The UK Travel and Tourism Industry. The Development of the Travel and Tourism Industry.

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The Development of the Travel and Tourism Industry

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  1. Roles and Relationships of Organizations within the UK Travel and Tourism Industry Unit 1: The UK Travel and Tourism Industry The Development of the Travel and Tourism Industry 1.2 Roles and Relationships of Organizations within the UK Travel and Tourism Industry Unit 1: The UK Travel and Tourism Industry 1 of 18 © Boardworks Ltd 2009

  2. Domestic, inbound and outbound In addition to belonging to the private, public or voluntary sector, travel and tourism organizations can also be categorized as: • domestic • inbound • outbound • supporting the travel and tourism industry. What do you think the role of each of these types of organization might be?

  3. Contents For more detailed instructions, see the Getting Started presentation Flash activity (these activities are not editable) Web addresses Printable activity Worksheet Key skills Extension activity Teacher’s notes included in the Notes page 3 of 18 © Boardworks Ltd 2009

  4. Domestic organizations In this section you will learn about domestic organizations and the role they play in the travel and tourism industry. Domestic tour operators Domestic transport providers Domestic accommodation Domestic visitor attractions 4 of 18 © Boardworks Ltd 2009

  5. Domestic organizations A domestic organization provides travel and tourism products and services for tourists holidaying in their own country. These include: tour operators transport providers accommodation visitor attractions. What, do you think, are the main roles of these different types of domestic organization?

  6. What is a tour operator? Tour operators are also known as the ‘organizers’ of the travel and tourism industry. Can you suggest why this may be? Tour operators put together the various components of the package holiday. They produce brochures to advertise the holidays they offer. Tour operators may sell their holidays a number of ways: through travel agents, direct via call centres, or through their own website, for example. To which sector do you think tour operators belong?

  7. Domestic tour operators Domestic tour operators arrange UK holidays for UK residents. Often these holidays include transport and accommodation arrangements and sometimes other products and services, such as insurance. Examples of domestic tour operators include: • Pontins • Haven • Center Parcs • Shearings. Working in small groups, select one of the above tour operators to investigate in more detail.

  8. Domestic transport providers

  9. Road, rail and air

  10. Transport services

  11. Domestic accommodation Accommodation forms an essential part of any holiday, providing tourists with a clean, safe and comfortable place to stay during their time away from home. Accommodation can range from 1 star budget hostels to 5 star luxury hotels, and from bed and breakfast to camping under the stars! The UK has an enormous range of accommodation to suit the needs of many different types of tourist. In pairs, make a list of as many different types of domestic accommodation you can think of.

  12. Assignment: Accommodation types Accommodation types Accommodation falls into two categories: • serviced • non-serviced (self-catering). Think about a recent holiday you have taken in the UK. Where did you stay? Do you think your accommodation was serviced or self-catering? Discuss your ideas with the rest of your class. 12 of 20 © Boardworks Ltd 2009

  13. Domestic accommodation

  14. Accommodation: which sector? Most accommodation providers operate in the private sector, but not all. Can you think of any possible exceptions? Some examples include: • Youth Hostelswhich belong to the voluntary sector • YMCAswhich belong to the voluntary sector • educational establishments(e.g. university campuses)which are part of the public sector.

  15. Domestic visitor attractions

  16. UK National Parks To which sector do National Parks belong?

  17. Domestic visitor attractions

  18. Assignment: Domestic organizations Domestic organizations Domestic organizations include: • tour operators • transport providers • accommodation • visitor attractions. Using real-life examples, describe the main roles of each of the above types of organization. Remember to mention: • the products and services provided by each organization • the objectives of each organization • the sector to which the organization belongs. 18 of 18 © Boardworks Ltd 2009

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