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The Results of The Current Curriculum Student Survey Spring 2002

The Results of The Current Curriculum Student Survey Spring 2002. Department of Planning and Research. Methodology. Two Surveys were done: The first was a paper survey and distributed by faculty through curriculum classes 2,464 were distributed, 1,187 were completed (return rate 48.2%)

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The Results of The Current Curriculum Student Survey Spring 2002

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  1. The Results of The Current Curriculum Student Survey Spring 2002 Department of Planning and Research

  2. Methodology • Two Surveys were done: • The first was a paper survey and distributed by faculty through curriculum classes • 2,464 were distributed, 1,187 were completed (return rate 48.2%) • The second was an HTML survey and distributed via email to all distance education students for whom CWW had emails • Surveys were distributed to all 2,304 students in distance courses and 362 were completed and submitted (return rate 16%)

  3. Survey Highlights • Overall, students were satisfied with instructional elements and student/college services • There was great variation in what students considered important • Students at South and West Campus were more satisfied than students at other campuses • College without Walls students rated elements of instruction and student/college services higher than traditional classroom students

  4. Specific Highlights • Approximately 10% of curriculum students use a language other than English in their homes • 46.3% of CPCC curriculum students are fist generation college students • 22% of students attended classes at more than one campus • The majority of curriculum students are attending CPCC to earn a credential (associate degree, certificate or diploma)

  5. Specific Highlights, continued • Curriculum students are getting younger • 58.2% were under 25 in 2002 compared to 45.2% in 2000 • Fewer curriculum students are employed compared to two years ago • unemployment rose over the past two years from 16.5% 2000 to 21.5% in 2002 • the percentage of students working full-time decreased from 47.8% in 2000 to 34.4% in 2002

  6. Specific Highlights, continued • Curriculum students are earning less money • The percentage of CPCC students earning less than $20,000 per year increased from 42% in Spring 2000 to 54.4% in 2002 • A greater percentage of College Without Walls students are employed fulltime, have college degrees and are interested in degree programs when compared to traditional students • 22% of students attend classes at more than one campus

  7. Recommending CPCC • 97.4% would recommend CPCC to a friend, family member or colleague • 70.1% without reservation and 27.3% with some reservation • 97.1% were somewhat to very satisfied with their overall experience at CPCC

  8. Demographic Characteristics Curriculum CWW Gender: Male 47.7% 22.3% Female 52.3% 77.7% Age: <21 33.4% 17.0% 21-25 24.5% 0 26-30 13.4% 20.4% 31-40 15.1% 36.1% 41-50 9.4% 2.1% 51+ 4.1% 5.4% Race: White 65.0% 73.7% Black 23.5% 18.5% Asian 4.0% 3.4% Hispanic 3.5% 1.7% Native Amer. 1.2% .9% Other 2.8% 2.8%

  9. Level of Education Prior to Enrolling at CPCC Curriculum CWW Students Students < 12 years 4.0% .6% HS/GED 50.7% 33.7% Some college 31.5% 41.2% AA or AS 5.6% 9.2% BA or BS 6.1% 10.9% Some grad school 1.2% 1.4% Masters .5% 3.1% Doctorate/Prof .3% 0

  10. When Students Prefer to Attend Class Curriculum CWW Students Students Daytime 72.7% 45.5% Evening 51.9% 48.6% Weekend 5.9% 6.0% Both Day/Eve. 26.8% NA Participants could select more than one answer

  11. Student’s Goal in Attending Percent Percent Goal Statement Curriculum CWW Obtain 2 yr. degree and enter the workforce 32.4% 36.1% Obtain 2 yr. degree and transfer to a 4 yr. school 28.1% 39.7% Take courses and transfer to a 4 yr. College 24.9% 16.9% Obtain a diploma or certificate 16.3% 15.3% Prepare for a different job 12.7% 15.0% Personal interest/enrichment 12.4% 12.5% Update skills for current job 10.0% 16.1% Improve reading, writing and math skills 5.1% 2.8% Prepare for first job 4.2% 1.4% Participants could select more than one answer

  12. Employment Status Curriculum CWW Full time (40 hrs. per wk.) 34.4% 53.8% Part-time (21-39 hrs. per wk.) 29.1% 17.2% Part-time (< 20 hrs. per wk.) 15.0% 9.0% Unemployed 21.5% 20.0%

  13. Importance of the Following in Receiving Information about CPCC % Indicating Important to Very Important Schedule of classes 922 (79.1%) College catalog 912 (77.7%) Internet CPCC web page 760 (65.1%) ------------------------------------------------------------- Articles in the newspaper 338 (29.8%) High school counselor 331 (28.7%) Circulars mailed to you 445 (28.3%) High school teacher 300 (26.0%) Newspaper ads 298 (25.6%) Television ads 268 (23.1%) Radio ads 253 (21.8%)

  14. Factors Determining the Decision to Attend CPCC % Scoring Factor as Important or Very Important Academic reputation 87.6% Academic courses/programs offered 84.5% Low tuition costs 80.9% Convenient locations 79.7% Easy transfer of credits 78.3% Class schedules that allow for work 77.7% Relevance to job 64.1% Small class sizes 59.3% --------------------------------------------------------------------------------- Appearance of grounds/facilities 47.6% Admission regardless of grades 45.0% Availability of financial aid 41.9% Availability of job placement/career counseling 45.6% Availability of coops, internships, etc. 40.5% Accessibility by public transportation 18.2%

  15. Satisfaction with Elements of Instruction % Satisfied (Somewhat to Very) Curriculum CWW Quality of instruction 93.5% 97.1% Classroom facilities 93.6% 90.8% Times classes are offered 89.7% 83.3% Campus/site where classes were offered 87.2% 80.3% Availability of instructors 91.3% 92.8% Quality of faculty advisor 88.0% 83.6% Availability of classes 88.3% 85.7% Library resources 88.1% 89.1% Format in which classes are offered 87.5% Location for materials pick-up 85.5% Technical facilities 83.6%

  16. Curriculum Student Satisfaction with College and Student Services (rank ordered by what students think is most important) % scoring Factor % Satisfied as Important or (Somewhat Very Important to Very) Parking 91.7% 83.3% Registration services 84.9% 92.2% Testing/assessment center 82.3% 91.1% Security 79.5% 91.2% Student career services 78.6% 90.9% Records/transcripts 78.5% 92.1% Library 77.6% 79.6% Computer labs 77.3% 93.2% Instructional labs 73.2% 90.5% Bookstore 76.6% 76.5%

  17. Satisfaction with College and Student Services (rank ordered by what students think is most important), cont. % scoring Factor % Satisfied as Important or (Somewhat Very Important to Very) CPCC.CC.NC.US 70.9% 92.6% Counseling 69.9% 85.2% Academic advisement 69.8% 84.2% Welcome/Information center 68.9% 93.5% Telephone information 68.0% 88.2% Financial aid 64.4% 80.6% Academic Learning/Tutoring 59.6% 89.5% Food service/Vending 58.7% 85.3% Student life activities 53.3% 86.9% Fitness/Weight room 48.3% 75.1%

  18. Satisfaction with College/ Student Services for Those Ranking Items as Important/Very Important Mean Satisfaction Score Computer labs 4.28 CPCC.CC.NC.US 4.27 Welcome/information center 4.23 Security 4.16 Testing/assessment centers 4.14 Registration services 4.12 Instructional labs 4.11 Student career services 4.10 Records/transcripts 4.08 Student life activities 4.06 Library 4.00

  19. Satisfaction with College/ Student Services for Those Ranking Items as Important or Very Important Mean Satisfaction Score Academic Learning/Tutoring 3.98 Telephone information 3.97 Parking 3.90 Financial aid/Veterans Benefits 3.86 Food service/vending 3.79 Academic advising 3.76 Counseling 3.76 Fitness/Weight room 3.69 Bookstore 3.59

  20. Student Satisfaction with College and Student Services ………… Versus Perceptions of Importance by Campus

  21. Scaling Importance and Satisfaction • Students rated importance according to the following scale: • 1-very unimportant • 2-unimportant • 3-somewhat important • 4-important • 5-very important • Students rated satisfaction according to the following scale: • 1-very dissatisfied • 2-dissatisfied • 3-somewhat satisfied • 4-satisfied • 5-very satisfied

  22. Importance Versus Satisfaction with Academic Advising

  23. Importance Versus Satisfaction with The Academic Learning Center and Tutoring

  24. Importance Versus Satisfaction with the Bookstore

  25. Importance Versus Satisfaction with Computer Labs

  26. Importance Versus Satisfaction with the College Website

  27. Importance Versus Satisfaction with Counseling

  28. Importance Versus Satisfaction with Financial Aid/Veterans Affairs

  29. Importance Versus Satisfaction with the Fitness/Weight Room

  30. Importance Versus Satisfaction with Food Services/Vending

  31. Importance Versus Satisfaction with Instructional Labs

  32. Importance Versus Satisfaction with Parking

  33. Importance Versus Satisfaction with Library

  34. Importance Versus Satisfaction with Records/Transcripts

  35. Importance Versus Satisfaction with Registration Services

  36. Importance Versus Satisfaction with Student Life/Activities

  37. Importance Versus Satisfaction with Security

  38. Importance Versus Satisfaction with Student Career Services

  39. Importance Versus Satisfaction with Telephone Information

  40. Importance Versus Satisfaction with Testing/Assessment Center

  41. Importance Versus Satisfaction with Welcome/Information Center

  42. The Best Evaluation of Distance Education We Have Done to Date……..

  43. Highlights • 92.8% of students taking distance education courses are using their home computers to complete their course • 75.1% of distance ed students access their email every day • 50.8% have dial-up modems and 45.5% have DSL or cable modems • 51.1% use instant messaging

  44. How Distance Ed Students Prefer to Receive Services Everything at a distance (services, advising, instruction) 145 (40.3%) Student Services on Campus (instruction at a distance) 43 (11.9%) Instruction on Campus (student services at a distance) 53 (14.7%) Everything in person 58 (16.1%) Other 48 (13.3%)

  45. Number of Distance Education Classes You Have Taken Number (percent) Taken 1 Class 122 (34.4%) 2 Classes 70 (19.7%) 3 Classes 45 (12.7%) 4 Classes 42 (11.8%) 5 or more Classes 76 (21.4%) Have You Taken Traditional Classroom Courses at CPCC Yes 312 (88.4%) No 41 (11.6%)

  46. Students were asked… • To compare their satisfaction between distance education courses and traditional classroom courses based on the following scale: • 1-very dissatisfied • 2-dissatisfied • 3-somewhat satisfied • 4-satisfied • 5-very satisfied

  47. Responsiveness of the Instructor to Your Questions and Needs

  48. Content Preparation Demonstrated by the Instructor

  49. Course Materials Preparation Demonstrated by the Instructor

  50. Course Website or Classroom Preparation Demonstrated by the Instructor

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