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Student Satisfaction Survey Spring 2012

Student Satisfaction Survey Spring 2012. Institutional Research and Planning. Undergraduate Student Sample (n = 1286). 23 % response rate. If you could start over again, would you go to NJIT? Undergraduate Students Comparison.

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Student Satisfaction Survey Spring 2012

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  1. Student Satisfaction Survey Spring 2012 Institutional Research and Planning

  2. Undergraduate Student Sample (n = 1286) 23 % response rate

  3. If you could start over again, would you go to NJIT?Undergraduate StudentsComparison

  4. Undergraduate Student Satisfaction 2012 Importance and Satisfaction (percentage) Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  5. Factors with Increases/Declines in Student Satisfaction Increases: • The Overall usefulness of NJIT’s website (6%) • Overall satisfaction with food services (5%) • Availability of campus computing resources (4%) Declines: • Overall satisfaction with NJIT (-5%) • Availability of academic advisement (-5%) • Overall quality of instruction (-5%) • General condition of buildings and grounds (-4%) • Personal security and safety on campus (-4%) • Availability of cultural and social events (-4%)

  6. Undergraduate Student Satisfaction 2012Importance and Satisfaction (means) Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  7. Undergraduate Student SatisfactionAcademics

  8. Undergraduate Student SatisfactionCampus Life

  9. Undergraduate Student SatisfactionComputers

  10. Undergraduate Student SatisfactionPublic Safety/Buildings & Grounds

  11. Undergraduate Student SatisfactionStudent Services

  12. Undergraduate SatisfactionFive Year Comparison (means) Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  13. Undergraduate SatisfactionFive Year Comparison (percentage) Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  14. Overall Undergraduate Satisfaction By SchoolAcademics Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  15. Graduate Student Sample (n = 761) 30% response rate

  16. If you could start over again, would you go to NJIT?Graduate StudentsComparison

  17. Graduate Student Satisfaction2012 Importance and Satisfaction (percentage) Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  18. Graduate Student SatisfactionImportance And Satisfaction (means) Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  19. Graduate Student SatisfactionComparison with 2011 Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  20. Factors with Increases in Student Satisfaction • Availability of campus computing resources (+7%) • Support for computer hardware and software (+9%)

  21. Graduate Student SatisfactionFive Year Comparison (means) Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  22. Graduate Student SatisfactionFive Year Comparison (percentage) Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  23. Overall Graduate Satisfaction By SchoolAcademics Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  24. Appendix 1 Overall Undergraduate Satisfaction By School

  25. Appendix 1Overall Undergraduate Satisfaction By SchoolCoAD Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  26. Appendix 1Overall Undergraduate Satisfaction By SchoolCCS Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  27. Appendix 1Overall Undergraduate Satisfaction By SchoolNCE Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  28. Appendix 1Overall Undergraduate Satisfaction By SchoolCSLA Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  29. Appendix 1Overall Undergraduate Satisfaction By SchoolSOM Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  30. Appendix 2 Overall Graduate Satisfaction By School

  31. Appendix 2Overall Graduate Satisfaction By SchoolCoAD Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  32. Appendix 2Overall Graduate Satisfaction By SchoolCCS Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  33. Appendix 2Overall Graduate Satisfaction By SchoolNCE Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  34. Appendix 2Overall Graduate Satisfaction By SchoolCSLA Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  35. Appendix 2Overall Graduate Satisfaction By SchoolSOM Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

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