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Student Satisfaction Survey Spring 2012

Dive into the findings of the Spring 2012 Student Satisfaction Survey at NJIT, examining undergraduate and graduate student opinions on various aspects of the institution. Explore factors affecting satisfaction levels and comparisons over a five-year period. Key highlights include importance and satisfaction ratings, factors influencing satisfaction changes, and breakdown by schools within NJIT.

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Student Satisfaction Survey Spring 2012

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  1. Student Satisfaction Survey Spring 2012 Institutional Research and Planning

  2. Undergraduate Student Sample (n = 1286) 23 % response rate

  3. If you could start over again, would you go to NJIT?Undergraduate StudentsComparison

  4. Undergraduate Student Satisfaction 2012 Importance and Satisfaction (percentage) Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  5. Factors with Increases/Declines in Student Satisfaction Increases: • The Overall usefulness of NJIT’s website (6%) • Overall satisfaction with food services (5%) • Availability of campus computing resources (4%) Declines: • Overall satisfaction with NJIT (-5%) • Availability of academic advisement (-5%) • Overall quality of instruction (-5%) • General condition of buildings and grounds (-4%) • Personal security and safety on campus (-4%) • Availability of cultural and social events (-4%)

  6. Undergraduate Student Satisfaction 2012Importance and Satisfaction (means) Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  7. Undergraduate Student SatisfactionAcademics

  8. Undergraduate Student SatisfactionCampus Life

  9. Undergraduate Student SatisfactionComputers

  10. Undergraduate Student SatisfactionPublic Safety/Buildings & Grounds

  11. Undergraduate Student SatisfactionStudent Services

  12. Undergraduate SatisfactionFive Year Comparison (means) Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  13. Undergraduate SatisfactionFive Year Comparison (percentage) Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  14. Overall Undergraduate Satisfaction By SchoolAcademics Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  15. Graduate Student Sample (n = 761) 30% response rate

  16. If you could start over again, would you go to NJIT?Graduate StudentsComparison

  17. Graduate Student Satisfaction2012 Importance and Satisfaction (percentage) Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  18. Graduate Student SatisfactionImportance And Satisfaction (means) Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  19. Graduate Student SatisfactionComparison with 2011 Importance Scale: 5 – Very important, 4 – Important, 3 – Neutral, 2 – Somewhat important, 1 – Little or no importance Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  20. Factors with Increases in Student Satisfaction • Availability of campus computing resources (+7%) • Support for computer hardware and software (+9%)

  21. Graduate Student SatisfactionFive Year Comparison (means) Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  22. Graduate Student SatisfactionFive Year Comparison (percentage) Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  23. Overall Graduate Satisfaction By SchoolAcademics Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  24. Appendix 1 Overall Undergraduate Satisfaction By School

  25. Appendix 1Overall Undergraduate Satisfaction By SchoolCoAD Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  26. Appendix 1Overall Undergraduate Satisfaction By SchoolCCS Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  27. Appendix 1Overall Undergraduate Satisfaction By SchoolNCE Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  28. Appendix 1Overall Undergraduate Satisfaction By SchoolCSLA Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  29. Appendix 1Overall Undergraduate Satisfaction By SchoolSOM Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  30. Appendix 2 Overall Graduate Satisfaction By School

  31. Appendix 2Overall Graduate Satisfaction By SchoolCoAD Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  32. Appendix 2Overall Graduate Satisfaction By SchoolCCS Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  33. Appendix 2Overall Graduate Satisfaction By SchoolNCE Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  34. Appendix 2Overall Graduate Satisfaction By SchoolCSLA Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

  35. Appendix 2Overall Graduate Satisfaction By SchoolSOM Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

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