Critical Test Result Management

1. Veriphy� by Vocada Critical Test Result Management Your Name

2. Veriphy� by Vocada Vocada�s CTRM Product VERIPHY Vocada provides the industry leading Critical Test Result Management (CTRM) system that enhances patient safety and improves clinical effectiveness through a verifiable and traceable communications system. Veriphy, Vocada�s flagship system, was designed for hospitals to provide their enterprise with an easy to use, productive, consistent communications platform for all diagnostic departments to effectively communicate critical test results to ordering clinicians.

3. Veriphy� by Vocada Critical Test Result Communications �

4. Veriphy� by Vocada CTRs are an important patient safety issue� "In our database of over 3,000 sentinel events (deaths and major disability resulting from care) and their root cause analyses, the most frequently cited causative factor � over two-thirds of the cases � is ineffective communication." Dr. Richard Croteau, executive director for patient safety initiatives at JCAHO (DMN 9/13/2005)

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6. Veriphy� by Vocada Veriphy: An Enterprise CTRM Solution Delivers ALERTS about CTRs in real-time to Common Devices Used by Ordering Clinicians Ordering Clinicians include: Physicians, Nurses and Departments Ordering Clinician Profiles Define Alerting Rules Hospital Administration Define CTR Policy Define and categorize critical results. Establish time frames for communicating results

7. Veriphy� by Vocada Once a Critical Test Result is identified�

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10. Veriphy� by Vocada Examples of Veriphy Role based Profiles

11. Veriphy� by Vocada The ConnectNowTM Implementation Process Vocada meets with the hospital stakeholders to begin the Veriphy Launch Process Who are the ordering clinicians (nurses, physicians, departments) The CTR policies are codified/written in a communications campaign What are the critical findings and desired turn-around times (TAT) The Veriphy Directory is developed Hospital sponsored letter of introduction of CTR policy Vocada back-offices this letter and the responses Vocada works with department chiefs, groups and clinics to profile their communication workflow/protocols Vocada/Sponsors meet with the stakeholders prior to launch Veriphy launch, followed by quarterly reviews of success metrics

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