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Microsoft Dynamics 365 for Customer Service & Sales Professional | Adyatan Tech |

AdyatanTech is a Microsoft Partner focused on Dynamics 365 Solutions, Implementations, and Services with offices in the US, UK, and India. The Team comprises of seasoned Professionals with exposure to multiple CRM Products and solution experience on industry verticals such as Banking, Insurance, Healthcare, IT/ITES, Retail, Realty, and Manufacturing. <br><br>View more: https://adyatantech.com/customer-service/

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Microsoft Dynamics 365 for Customer Service & Sales Professional | Adyatan Tech |

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  1. Microsoft Dynamics 365 for Customer Service & Sales Professional

  2. AdyatanTechis a Microsoft Partner focused on Dynamics 365 Solutions, Implementations, and Services with offices in the US, UK, and India. The Team comprises of seasoned Professionals with exposure to multiple CRM Products and solution experience on industry verticals such as Banking, Insurance, Healthcare, IT/ITES, Retail, Realty, and Manufacturing. During the course of their association with the product, the team has had exposure in Dynamics 365 for Sales Professional, Presales, Solution Design & Architecture and Delivery from Services as well as Licensing perspective while delivering Projects across geographies such as Australia UK, US, Switzerland, Japan, and India.

  3. Customer Service Build great customer relationships and loyalty with Dynamics 365 Customer Service. Empower your teams with the streamlined data and unified technology they need to deliver seamless, personalised experiences. Dynamics 365 Customer Service is a model-driven app that is built on the Common Data Service platform.

  4. Use Dynamics 365 Customer Service to • Track customer issues through cases. • Record all interactions related to a case. • Share information in the knowledge base. • Create queues, and route cases to the right channels. • Create and track service levels through service level agreements (SLAs). • Define service terms through entitlements. • Manage performance and productivity through reports and dashboards. • Create and schedule services.

  5. Microsoft Dynamics 365 Features • Customer insights • Editable grids • Web API enhancements • Activity sorting control • Programmatic management of product properties • Define access permission for modular business apps • Use form scripts to add icons with tooltip text for view columns

  6. Client APIs for creating and managing records in Dynamics 365 mobile clients • Server-to-server authentication • Process enhancements • Sitemap designer for apps • Power BI • Dynamics 365 app for Outlook • Cortana Integration

  7. Contact Us Country: India Phone No: 7799017520 Email: Mahesh@adyatantech.com Website: https://adyatantech.com/

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