Training and development

1. Training and development

2. Workforce activities • Recruitment & selection • Draw up job description & person specification • Advertise the post • Use appropriate selection methods • Appoint and carry out induction training • Training and development • Identify individual training needs • Implement on or off-the-job training • Use appraisal systems to ensure continuous development of employees

3. Training and development Training provides work related education which helps employees to acquire the knowledge and skills needed to carry out their jobs Development helps workers develop and broaden their capabilities to assist their career progress.

4. Types of T&D • Induction training – carried out with new recruits • On-the-job training and development – methods include observation, coaching and mentoring • Off-the-job training and development e.g. college courses and evening classes

5. Benefits of T&D • Increased revenues as productivity, quality, service and reputation improve • Lower costs as the workforce is more efficient and there is less wastage • Reduced labour turnover and absenteeism • The workforce becomes more flexible and better able to deal with change • Workers feel more valued and motivated • Workers have better job prospects and job security

6. Training needs analysis (TNA) Training needs analysis is the assessment of the training requirements of individual employees or groups of workers that are needed to allow an organisation to perform effectively.

7. Induction training This is given to new recruits to prepare them for their roles. It helps workers to settle in and usually includes: • Health and safety training • A tour of the workplace and opportunity to meet fellow workers • Information about the values and expectations of the organisation • Discussion about employment issues • Role specific training

8. On-the-job training This is carried out in the workplace and is related to an employee’s specific job role. The three main methods of on-the-job training are: • Observation • Coaching • Mentoring

9. On-the-job training

10. Off-the-job training Off-the-job training is carried out away from the workplace. Types of off-the-job training include: • Day release courses at college • Evening classes • Events at specialist training firms

11. Off-the-job training

12. Costs of T&D • Financial costs for training providers, expenses, administration and time out of work • Disruption to production when training takes place • The possibility that other firms will ‘poach’ staff when they are well trained