Training and Development

1. Training and Development By Em And Charli Current or future skills

2. Induction • Induction training is the training needed for a new employee to learn the about their new job, their new co-workers, and the businesses itself and its culture. • Well Prepared induction programs • Give employees a positive attitude to the job and the business • Build a new employee’s confidence in the job • Stresses the major safety policies and procedures, and explains their application • Helps establish good working relationship with co-worker and supervisors.

3. On-going Training • The aim of training is to seek a long-term change in employees’ skills, knowledge, attitudes and behavior in order to improve work performance in the business. • On the job training: training is arranged in the workplace through instruction and observation. • Off the job training: takes employees away from the immediate workplace. It may be 'in-house' using the employer's facilities or 'out-house' and provided by another company or college/university. • Evaluation of the training is important from both employee and employer

4. Mentoring and Coaching • Mentoring and coaching are increasingly used to motivate and develop staff with leadership potential. Mentoring: Mentoring is a mutually agreed role, which suits experienced staff keen to transfer knowledge and skills though succession planning. Coaching: is focused on improving skills and performance, and on helping individual manage specific work roles more effectively.

5. Performance Appraisal Performance Appraisal: is a process of assessing the performance of an employee, generally against a set of criteria or standards. Four Main Objectives: • To provide feedback from management to employees regarding work performance. • To act as a measurement against which promotion and pay rises can determined • To help the business monitor its employee selection • To identify employees’ training and development needs.

6. Business’s Benefits of Training • Increased productivity and efficiency • Less need for close staff supervision, checking and control • A skilled, flexible, responsive workforce trained in the right areas • Targeted training to suit job design • Improved talent management and succession planning • Safer and healthier workplace • Improved employee attraction, engagement and retention

7. Employee’s Benefits of Training • Greater clarity of work role, purpose and accountability • Shared understanding of work expectations with supervisor • Increased job satisfaction and engagement • Targeted training to meet staff needs • Better career pathways due to job design • Safer and healthier workplace • Good team cohesion as roles, relationships and resources are clearly defined.

8. Story/Case Study • Induction: • Learn the menu • Follow around another employee for a week to learn what to do • Drinks after restaurant has closes to get to know other employees

9. Story: Continued/ Case Study • Training: • Computer programs • Constant assessment • Paid special guest • Mentoring: • Assignment Mentor • Help with any problems or questions