Communications Preferences & Priorities Survey October, 2013 vs. June, 2014

1. Communications Preferences & Priorities Survey October, 2013 vs. June, 2014

2. Methodology • The first wave of the survey was emailed on 10/7/2013 and was cut off on 10/16/2013 • The second wave of the survey was emailed on 6/9/2014 and cut off on 6/23/2014. Announcements were made in Managers’ News on 6/9 and in Inside Hopkins e-newsletter on 6/13 • 8,256 employees responded to the first wave of the survey, while 4,305 employees responded to the second wave • This report highlights significant differences between waves at the 95% confidence level

3. Key Findings:Significant Differences from Oct-13 to June-14 • Awareness of the strategic plan increased from 34% to 59% • Increases were significant for all job categories except students (likely due to the low response rate for students during June) • Increases were significant for both supervisors and non-supervisors • Increases were significant for all JHM entities • Learning from executives about the strategic plan increased from 38% to 43% and from supervisors 35% to 44% • Learning about the strategic plan through Internet/email increased from 65% to 72% • The following strategic priorities changed in relevancy to respondents: • People (74% to 77%) • Biomedical Discovery (34% to 32%) • Patient and Family Centered Care (67% to 70%) • Performance (49% to 51%) • During the past six months, supervisors increased the frequency of discussions about the strategic plan • Never discussed (57% to 43%) • 3-4 times (8% to 13%) • 5-6 times (2% to 6%) • More than 6 times (4% to 6%)

4. Key Findings:Significant Differences from Oct-13 to June-14(Continued) • Respondents taking the following actions related to the JHM strategic priorities have increased: • Shared the strategic plan and the meaning of the priorities with my staff or faculty to make them relevant (26% to 37%) • Provided my staff or team members a format to ask questions about the priorities (17% to 25%) • Provided an opportunity for my team members to say how they can support the priorities and to share their opinions (18% to 28%) • Developed departmental/divisional goals based on the priorities (18% to 28%) • Asked my team members to develop goals based on the priorities (15% to 25%) • None of the above (55% to 43%) • Respondents reported that their supervisor was more likely to hold quarterly one-on-one meetings (8% to 10%) and less likely to hold weekly one-on-one meetings (23% to 21%) • Respondents reported that their supervisor was more likely to hold daily regular team meetings (4% to 5%), less likely to hold weekly regular team meetings (28% to 24%), and less likely to never hold regular team meetings (6% to 5%) • Respondents were more likely to prefer to learn more about or contribute to the strategic plan and priorities through print publications (19% to 20%) and less likely to select none of the above (6% to 3%)

5. Before today, have you had a chance to see or hear about the JHM Strategic Priorities issued in 2013? • * Statistically significant difference from October 2013 to June 2014

6. Before today, have you had a chance to see or hear about the JHM Strategic Priorities issued in 2013?(Percent “yes” by job category) • * Statistically significant difference from October 2013 to June 2014

7. Before today, have you had a chance to see or hear about the JHM Strategic Priorities issued in 2013?(Percent “yes” by supervisor vs. non-supervisor) * Statistically significant difference from October 2013 to June 2014

8. Before today, have you had a chance to see or hear about the JHM Strategic Priorities issued in 2013?(Percent “yes” by primary employer) * Statistically significant difference from October 2013 to June 2014

9. From whom did you learn about the JHM StrategicPriorities? (Select all that apply.) • * Statistically significant difference from October 2013 to June 2014

10. How did you learn about the JHM Strategic Priorities?(Select all that apply.) N/A N/A • * Statistically significant difference from October 2013 to June 2014

11. Which of the following Strategic Priorities do you find relevant to you? (Select all that apply.) • * Statistically significant difference from October 2013 to June 2014

12. Do you supervise or lead other staff or employees? • Note: No significant differences from October 2013 to June 2014

13. Approximately how often do you hold regular meetings with your immediate reports? • Note: No significant differences from October 2013 to June 2014

14. Approximately how often do you hold regular meetings with all members of your team? • Note: No significant differences from October 2013 to June 2014

15. During the past six months, approximately how many times have you discussed the JHM Strategic Priorities with members of your team? • * Statistically significant difference from October 2013 to June 2014

16. Which of the following actions have you taken related to the JHM Strategic Priorities? (Select all that apply.) • * Statistically significant difference from October 2013 to June 2014

17. Approximately how often do you and your supervisor/team leader have regular one-on-one meetings? • * Statistically significant difference from October 2013 to June 2014

18. Approximately how often does your supervisor/team leader hold regular team meetings? • * Statistically significant difference from October 2013 to June 2014

19. How would you prefer to learn more about or contribute to the strategic plan and priorities?  (Select your top two choices from the list below.  If none apply, select none of the above.) • * Statistically significant difference from October 2013 to June 2014

20. Demographics • Please select your job category. • Which entity is your primary employer?

21. Please select your job category.(Number of respondents by category)

22. Which entity is your primary employer?(Number of responses by entity)