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Leveraging Technology

Leveraging Technology. For Rural Non-Profits. Gary J. Hires. 2011. 1983. Recommended Books. What does “Leverage” mean?. People’s thoughts and ideas. “Finding and using applications to get more work done in less time”. “Using newer web technologies like Twitter, Facebook”.

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Leveraging Technology

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  1. Leveraging Technology For Rural Non-Profits

  2. Gary J. Hires 2011 1983

  3. Recommended Books

  4. What does “Leverage” mean?

  5. People’s thoughts and ideas “Finding and using applications to get more work done in less time” “Using newer web technologies like Twitter, Facebook” “Reaching out and connecting to more people who would benefit from our service”

  6. Technology Tools: Hardware

  7. Technology Tools: Software

  8. Future of Computing

  9. Which one?

  10. Where are we now? Conduct an Inventory Assessing & Supporting Users Data Protection & Disaster Recovery

  11. Conduct an Inventory • Workstations/Hardware/Equipment • Software • Networks • Databases • Online Presences

  12. Workstations / Hardware / Equipment • Manufacturer • Make • Model • Serial Number • Status • Purchased Date • Warranty • Cost • CPU • RAM • HD • NIC • Removable Drives • Monitor • User • Peripherals

  13. Software • Title • Version / Release • Description • License Info • Type • Status • Purchased Date • Maintenance • Cost • Compatibility

  14. Networks • LAN / WAN • Wiring • Wireless / Wi-Fi • Network speeds • Network protocols • Internet services (ISP) • Hosts (Web, Email) • Firewalls • RAS / VPN • Equipment • Diagrams • Site Plans

  15. Databases • Client/Server • Local • File/Server shares • Online • Access/Passwords

  16. Online Presences • Website(s) • Domain names • Facebook/Twitter/MySpace • Email • Access/Passwords

  17. Assessing & Supporting Users • User personalities • User support system • Training

  18. User Personalities • Savvy User • Willing User • Resistant User • Off-site User

  19. User Support System • FAQs / “How-to” Guides • Peer support • Help Desk • Consultant / Vendor Support

  20. Training • One-to-One • Small group • CBT • e-Learning • Online videos / tutorials

  21. Data Protection & Disaster Recovery • Virus / Spyware Protection • Software Maintenance • Backup / Restore Systems • Security • Technology Policies

  22. Virus / Spyware Protection • Anti-Virus Software • Anti-Malware • Anti-Adware • Anti-Spyware

  23. Software Maintenance • Windows / Apple Updates • Critical Updates • Recommended Updates • Hardware / Driver Updates • Software Updates / Patches

  24. Backup / Restore Systems • Backup methods • Optical Media (CDs, DVDs, BDs) • Tape • External Drives (Hard drives, Flash) • Online • 3 Rules • Rotate media & keep off-site • Schedule & automate • Test your backup regularly

  25. Security • Physical location – “lock it up” • Unauthorized access via network ports • Unneeded services – Servers & Workstations • Alternative web browsers • Encrypted start-up / logins / passwords • VPNs • Wireless security

  26. Technology Policies • User Guidelines • Acceptable Use Policy • Computer use • Other technologies / equipment • Personal property • Passwords • Privacy • Consequences

  27. New Technology Mission First

  28. Technology Impact “Information technology and telecommunications hardware, software and services turns out to be a powerful driver of growth, having an impact on worker productivity three to five times that of non-IT capital (e.g., buildings and machines).” Atkinson, Robert D., and McKay, Andrew S. Digital Prosperity: Understanding the Economic Benefits of the Information Technology Revolution. The Information Technology and Innovation Foundation, 2007.

  29. Steps to Assess Technology • Identify the need • Build on what you have • Talk to colleagues • Define your decision criteria • Define your decision-making process • Comparison shop

  30. New Technology People Second

  31. Technology Planning • Business Process Management (BPM) • Strengths, Weaknesses, Opportunitiesand Threats (SWOT) • Getting Buy-In • Measurable Outcomes

  32. Productivity Tools - Desktop • Commercial • Free Open Source Software (FOSS)

  33. alternativeto.net

  34. osalt.com

  35. sourceforge.net

  36. PDF Creation Adobe Acrobat CutePDFPDFCreator

  37. Office Productivity Suite Microsoft Office OpenOffice

  38. Financial & Accounting QuickBooks PostBooks(Part of xTuple’s ERP)

  39. Picture Editing Adobe Photoshop GIMP

  40. Computer Aided Design AutoCAD Google SketchUp, FreeCAD, DraftSight

  41. Virtual Machines VMWare Workstation Sun VirtualBox

  42. Cloning Norton Ghost Clonezilla

  43. CD/DVD Burning Nero Burning Rom ImgBurn, CDBurnerXP

  44. Mind Mapping MindManager Freemind, XMind

  45. Drawing and Illustration Microsoft Visio, SmartDraw, Adobe Illustrator Dia, Inkscape, yEd

  46. Database Microsoft Access, Filemaker Pro Base, Kexi

  47. Inventory Tools Spiceworks, SysAid

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