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On-Line Training Clearinghouse Concept Research, Best Practice Analysis. Prepared for Washington State Food Processors Workforce Skill Panel & Northwest Food Processors Association Chris Dennis May 1, 2006. Our Mission?. Research best practices for a web-based training clearinghouse.
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On-Line Training ClearinghouseConcept Research, Best Practice Analysis Prepared for Washington State Food Processors Workforce Skill Panel & Northwest Food Processors Association Chris Dennis May 1, 2006
Our Mission? • Research best practices for a web-based training clearinghouse No Doubt! • You can create a great training clearinghouse web site MM Troubleshooter
Why Make a Training Clearinghouse? • Eases hunt for training • Find, buy and schedule • Strengthens food processing cluster • Tightens relationship between food processors and vendors • Reduces training expense • Aggregate training demand • Improves worker performance • Faster adoption of new technology Find four other reasons in the report. MM Troubleshooter
You Can Build a Great Clearinghouse Site If You … …refine your vision • Form and function • Economic model …secure funding • Web & database work • Operations …plan proactively for the long term • Find it a loving home • Make it your training source of choice MM Troubleshooter
Buyer, Seller, and SiteTheir Relationship Sales Contact SalesContact SC Broker SC Part of Best Practice #1 MM Troubleshooter
Clear Purpose & Navigation Official Sponsor Logo Washington’s Food ProcessorTraining Clearinghouse Find your fit or Search by region… Training Buyer WFPTC Part of Best Practice #2 & 3 Training Seller MM Troubleshooter
Open Access, Robust Search http://homepage/search Official Sponsor Logo Washington’s Food ProcessorTraining Clearinghouse Part of Best Practice #3 Training Database Search Keyword Type here Skill MaintenanceCleaningHACCPSafetyTeam buildingEtc. Provider Etc. MM Troubleshooter
Dense & Fresh Content Part of Best Practice #4 http://homepage/search/cal/0606/yakima Official Sponsor Logo Washington’s Food ProcessorTraining Clearinghouse Yakima County Offerings HACCP RETA 1 & 2 Safety MM Troubleshooter
Easy Content Maintenance http://homepage/provider/update/fft.php Official Sponsor Logo Washington’s Food ProcessorTraining Clearinghouse Part of Best Practice #5 Fantastic Food TrainersContent Management 360 111 1111 Phone RSS Feed http://www.fft.com/fe CompanyCollegeProfessional Assoc.Etc. Type Etc. MM Troubleshooter
Other Best Practices • Dedicate resources for marketing & outreach • Focus on specific target audience • Choose revenue model supportable by in-house experience and resources • Post quality disclaimer, audit quality regularly, encourage user feedback • Clear, modular site design optimized for maintenance • Identify trusted site vendor • Outsource site support service MM Troubleshooter
The Risks • Marginal business • Low maintenance sites don’t produce significant revenue • Stale content • Critical mass • Must include industry’s major training players • Capital outlay and operational model Find four other risks in the report. MM Troubleshooter
Conduct detailed needs analysis Clarify requirements, constraints and wishes Create business model Prepare estimated budget for the project Include roll out and ongoing costs Determine site owner State? Association? College? Secure funding Determine software developer/vendor Develop marketing and technical rollout plans Develop site content Perform site testing Launch site Possible Next Steps MM Troubleshooter
You Can Build A Great Clearinghouse Site If You … …refine your vision …secure funding …plan proactively for the long term Questions? Thoughts? Comments? Feedback? MM Troubleshooter