eSEE Initiative Where we are and where we want to go

1. eSEE InitiativeWhere we are andwhere we want to go Prof. Diana Šimić, Ph.D. Chair eSEE Initiative Workinggroup University of Zagreb Faculty of Organization and Informatics Diana.Simic@foi.hr

2. eSEE Initiative objectives • Vision:Information Society development in the Southeast Europe • Mission: • Align with EU policies • Create an enabling environment • Regionally coordinated innovative policies and regulations • Strengthening of public institutions • Development of infrastructure • Build human resources • ICT in education, LLL, e-Skills • Networking of researchers and practitioners • Networking of institutions • Participate in global information society • Benchmarking, training, advice for eGovernance and eReadiness • ICT applications and digital content Sarajevo 10 July 2012

3. Membership and structure • Structure • eSEE Initiative Workinggroup • bSEE Task Force • eSEE Initiative Secretariat (UNDP Sarajevo) • Centre for eGovernance Development (CeGD) • Other supporting organizations (EC, INA Academy, US CLDP, UNECE, ...) • Membership • Albania • Bosnia and Herzegovina • Croatia • FYR Macedonia • Greece (bSEE TF) • Moldova • Montenegro • Romania • Serbia • Kosovo*(*UNSCR 1244) Sarajevo 10 July 2012

4. Main documents and reports • 2001 – eSEE Initiative constituted • 2002 • regional Secretariat based in Sarajevo office of UNDP • eSEE Agenda, Conference on Policy and Cooperation on Telecommunications, Belgrade • 2003, eSEE Working Group Meeting, Bled • Common Guidelines for National Information Society Policies • Terms of Reference Information Society State Bodies • 2004 • Joint Ministerial Statement, European Ministerial Conference on the Information Society, Budapest • Zaimović T, Nazečić N (Eds.): eSEEurope Regional Information and Communications Technologies Sector – Status and Usage Report (Sarajevo: UNDP, Stability Pact, 2004) • 2005, Southeastern Europe Ministerial Conference on Information Society, Thessaloniki • MoU - Initiative for bSEE - Broadband South Eastern Europe • Regional Guidelines for National Strategy for Building a Framework for e-Business • 2007, Southeastern Europe Ministerial Conference on Information Society, Sarajevo • eSEE Agenda Plus • Nazečić N and Zaimović T (Eds):Best Practice Showcase in Implementation of the eSEE Agenda 2002-2007 (Sarajevo: UNDP, BiH Ministry of Communications and Transport, European Commission, Stability Pact, 2007), • 2008 –MoU for the establishing of the Centre for e-GovernanceDevelopment, Ljubljana • 2011 – Tirana joint statement / eSEE Agenda Plus update Sarajevo 10 July 2012

5. Other activities • Regular meetings of eSEE Workinggroup and bSEE Task Force • Progress reports • Benchmarking matrices: eSEE Agenda, eSEE Agenda Plus, bSEE Action Plan • Exchange of best practices • eSEE Initiative web site (www.eseeinitiative.org) • eSEE Initiative Newsletter • Projects (UNDP, CeGD, OECD, INA ...) • Drafting guidelines and policies • Reporting • Training, workshops, conferences Sarajevo 10 July 2012

6. eSEE Agenda PlusSingle eSEE Information Space A11 Efficient radiofrequencyspectrum management A10 Convergent radiodifussion policies A5 Benchmarking - eGov availability A13 TV without frontiers Directive harmonization A9 National eGIF A12 Digital switchover policy / strategy A6 Benchmarking - ICT usage citizens A7 Benchmarking - ICT usage businesses A14 National Root CA A4 National CERT A3 National Internet Exchange A1 Internet penetration A8 # national TLD's A2 Broadband penetration A15 Single window for international trade Sarajevo 10 July 2012

7. eSEE Agenda status Single eSEE Information Space A11 – Radio spectrum management A10 – Converging broadcasting policies A05 – Benchmarking eGov availability A15 – Single window for int. trade A02 – Broadband penetration A08 – # of national domains Sarajevo 10 July 2012

8. eSEE Agenda Plus Innovation and Investment in ICT Research and Education B4 ICT training for teachers B10 Lifelong learning programme for ICT for civil servants B1 % schools with PC lab and internet access B11 National Research and Education Network B6 e-Learning portal - elementary schools B7 e-Learning portal - secondary education B3 % schools with broadband access B9 Lifelong learning programme in ICT for adults B8 e-Learning portal - higher education B2 # students/PC B12 Open database of research professionals and institutions B13 National competence center for OSS B5 Mandatory ICT curricula at all levels of education B14 Measure and track intellectual capacity in IT Industry Sarajevo 10 July 2012

9. Innovation and Investment in ICT Research and Education B04 – ICT education teachers B10 – ICT LLL public servants B01 – % schools with labs / internet B14 – tracking intellectual capacity in ICT sector B05 – Obligatory ICT curricula B13 – National OSS competency center Sarajevo 10 July 2012

10. eSEE Agenda Plus Inclusive Information Society C4 Central e-Government portal C3 e-Government Action plan C11 Digitalization of libraries programmes C14 Digitalization of cultural and historic heritage programmes C13 Access to digital books and journals in libraries? C9 Business incubators, techno-parks and business start up centers for ICT and academia cooperation C6 Measures to overcome obstacles for development of e-Business C1 e-Accessibility in national strategy C7 Actions to remove obstacles to DFI and stimulate the development of IT sector C8 Actions to decrease running costs for ICT sector /favourable tax schemes etc.) C15 On-line consultations and discussions on public documents C16 Plans for e-Voting C5 e-Business Strategy C12 % libraries with access to internet and bibliographic databases C10 Fostering use of ICT in businesses C2 Measures to reduce gender digital divide Sarajevo 10 July 2012

11. Inclusive Information Society C04 – Central e-Govportal C03 – eGov action plan C11 – Library Digitalization Program C02 – Gender digital divide C10 – Actions to foster use of ICT by companies C12 – % libraries with access to databases Sarajevo 10 July 2012

12. Mapping eSEE Agenda Plus objectives to Digital Agenda 1/2 • A vibrant digital single market • Fostering the development of e-Business (A7, C5, C6, C9, C10) • National / regional electronic identity management (A14) • Development and accessibility of rich online content and transfer from conventional format • Harmonization of rules for Information Society and media (A10, A11, A12, A13) • Interoperability and standards • Interoperability in accordance with the European Interoperability Framework (for administrations) (A9, B13) • Trust and security • Establish national computer emergency response centers (A4) • Follow European Safer Internet Plus practice • Fast and ultra fast internet access • Availability of high speed broadband networks and secure services (A1, A2, A3, A8) Sarajevo 10 July 2012

13. Mapping eSEE Agenda Plus objectives to Digital Agenda 2/2 • Research and innovation • National Academic and Research Networks (B11) • Create an open, national database of research professionals and institutions (B12) • Measure and track intellectual capacity in IT industry (B14) • Stimulate development of IT sector (C7, C8) • Enhancing digital literacy, skills and inclusion • Computers and access to Internet in all schools (B1, B2, B3, B4, B6, B7, B8) • Curriculum for ICT skills / vocational training in ICT (B5, B9) • Access to technology and equal opportunities (B10, C1, C2) • e-Participation and e-Democracy (A6, C15) • ICT-enabled benefits for EU society • Digital libraries and heritage (C11, C12, C13, C14) • ICT enabled public services and e-Government (A5, A15, C3, C4, C16) Sarajevo 10 July 2012

14. Value added of regional programme to national efforts • Information society IS NETWORKING - connecting the region both within and with the rest of the world • Speed up drafting of regionally and EU aligned policies, strategies and laws relevant for information society development • Higher succes rate for regional best practices transfer due to similarity in culture, legal and institutional frameworks • Regional benchmarking as political incentive (regional benchmarking is more meaningful - EU too developed for meaningful comparison) • Eliminate duplicate development of training programmes and materials for eGovernment, eDemocracy, eParticipation etc. • Connecting markets through eCustoms, eTax, eBusiness Sarajevo 10 July 2012

15. Regional Network Readiness (WEF NRI 2002-2011) Sarajevo 10 July 2012

16. WEF Global Competitiveness Report 2011 Sarajevo 10 July 2012

17. Implementation challenges.. • eSEE Agenda • Legal, institutional, strategic framework - centrally driven • eSEE Agenda Plus • eGovernment • Central vs. local • Cross-sectoral projects • eLearning • elementary vs. secondary vs. higher education • equipment vs. content vs. ICT curricula • eBusiness • removing legal obstacles • favourable tax schemes, single window • eParticipation, eDemocracy, eInclusion Sarajevo 10 July 2012

18. Risks facing initiative/sector • Reduced government investment in ICTs • Lack of human and institutional capacity - training in eGovernment, eDemocracy, eParticipation, eInclusion • Lack of inter-sectoral coordination and interoperability at national and regional levels • eBusiness infrastructure (e-Signature, e-Archives, e-Documents, e-Invoice) • Trust and security on the internet Sarajevo 10 July 2012

19. Lessons Learnt ... Way ahead • Information Society Development in SEE is a politically driven process • Centrally controled actions are easier to implement than cross-sectoral or vertical (central-local government) • Need to build capacity in • Multistakeholder coordination • Interdepartmental projects • eDemocracy • eParticipation and Accessibility by design • Need for networking • Among RCC initiatives • Among government, businesses and academia Sarajevo 10 July 2012