Business Connection (formerly IP Business Bundle)

1. Business Connection (formerly IP Business Bundle) Feb 12 Business Connection

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3. Business Connection (IPBB) Designed for businesses that want a cost-effective way to carry voice and data over the same IP network The complete business solution includes: • High-speed Internet Dedicated Dynamic • Voice over IP Mission Critical voice • CPE, Installation & ongoing maintenance

4. We are trusted around the corner and around the globe with the solutions that help organizations execute on their mission. We create connections, helping businesses communicate, collaborate, and exchange critical data – quickly, securely, and virtually anywhere. Upgrade your business performance with a single solution that fits your business – and your budget. WHY VERIZON

5. Business ConnectionStreamline Communication and Add Value • Cost-effective voice and data convergence • Reduce costs and streamline business • Flexible bandwidth options • Meet the growing bandwidth needs of your business from 1.5 Mbps to 50 Mbps • Full bandwidth allocation is available for your internet connection unless calls are in progress. • Easy migration to VoIP • Maintain focus on getting new business and meeting customers’ needs • Gain efficiencies by moving voice traffic to an IP network • Provide connectivity for local call networking, survivability and E911 emergency call failover • Leverage existing phone system • Eliminate employee retraining on calling features and functions

6. Business ConnectionComponents • Coordinated installation • Functionality generally within 35 business days when ordering new numbers, 41 days if porting • Dedicated Tier One Internet • Adjusts to your business needs. Dynamic Bandwidth is available for date, until a call is made. • Voice over IP calling; unlimited local calling and up to 12,000 minutes of domestic long distance • Works with existing phone sets, PBX and Key Systems • Business continuity features • High quality business class VoIP service combined with Verizon’s Dedicated internet service • Quality of Service • Competitive SLAs; reporting features • Web based feature management Verizon VoIP Network Unlimited Local Calling Total Access 924e Adtran Router Business Continuity Web-based Feature Management

7. Customer Premise Equipment and Verizon Installation • Available with Analog, Digital, and IP hand-off • Coordinated Installation with your Telephone Vendor * • Access Connection • Router Install • Porting Support • Extend Demarc up to 100’ • Rack or Plywood mount • No special construction is included • No Ethernet construction is included • * Telephone Vendors are required

8. From IP Business Bundle to Business Connection OOF Fees Vary Overage 1.6 ¢/minute No DID block TNs .20 MRC .25 NRC ea. 924e Next Gen CPE Verizon Install Verizon Maintenance

9. Sales Tools – Customer Information Proving our Service http://www.verizonenterprise.com/terms/us/products/internet/sla/ Preparation Counts http://www.verizonenterprise.com/Support/customerreadiness/

10. What to Sell When • Largest customers • International • Multi-site customers with centralized phone systems • > 250 employees • > 48 simultaneous calls • Mission Critical Voice • Verizon international experience • Shared SIM calls with BEST • Service Level Agreements • DR/Failover available • Medium customers • US only • IP PBX/PBX or Key system at each location • <250 employees • <48 simultaneous calls • Cost effective VoIP • Mission Critical Voice • Dynamic Bandwidth for ‘efficient’ convergence • Extends life of existing CPE- avoid ‘re-training’ on new systems • Service Level Agreements • DR/ Pots Failover available • Small to Medium customers • US only • Customers ready for new phone system • < 100 employees • No size limits • Cost effective VoIP • Unlimited local and LD • Most calling features • ANY wired internet access • DR with automated failover VCE Business Connection IPIA/IPT unbundled

11. What You Need to Know

12. Availability

13. Features Note: Customer equipment system hand-off type determines available calling features

14. Make, Model, and Picture

15. Purchase Option • Replaces Monthly Recurring Payment lease • May require surety process depending on credit • There are no “choices” on CPE – simply replaces MRP with purchase • There are no ‘options for install or maintenance – the bundle comes with install and maintenance. • Purchase is a finance option; it cannot be used to change the configuration

16. Required Submission with Order • Submit with order • Customer Briefing Document • Telephone Vendors are required • Special Construction May apply • IP Justification Form • Letter Of Agency *

17. Business ConnectionGiving You Enterprise-level Power and Functionality • Robust and Simple Solution of Voice, Internet, and Equipment. • Carry voice and data over the same IP network • Works with virtually any type of existing key or PBX system • Eliminates large, capital investment in infrastructure and equipment • Complete solution with design, installation and maintenance services • Alleviates complexity and risk associated with technology management • Reliable performance of voice and connectivity services backed by competitive SLAs IMAGE

18. Service Level Agreements See our scores for your self at http://www.verizonenterprise.com/terms/us/products/advantage/voicequality/