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Anne Hardwick Associate Director; Voice, Data & Video Services NASTD Eastern Region Seminar

Transforming Information Technology in the Commonwealth. Anne Hardwick Associate Director; Voice, Data & Video Services NASTD Eastern Region Seminar April 30, 2005. Today’s Topics. The VITA Story Stage 1 - Integration Challenges and Achievements Stage 2 - Transformation Priorities

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Anne Hardwick Associate Director; Voice, Data & Video Services NASTD Eastern Region Seminar

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  1. Transforming Information Technology in the Commonwealth Anne Hardwick Associate Director; Voice, Data & Video Services NASTD Eastern Region Seminar April 30, 2005

  2. Today’s Topics • The VITA Story • Stage 1 - Integration • Challenges and Achievements • Stage 2 - Transformation • Priorities • What “Done” looks like

  3. In a Nutshell…. Complete? Created IT “Utility”Formed a new organization in 4 months Defined organization, services, & culture Consolidated Agency IT Resources Transitioned IT assets and support staff from 90 Executive Branch agencies in 18 months Met All Commitments Met all deadlines, promises, and commitments with no disruption of services, without start-up funding Launched Transformation Initiated efforts to truly transform service delivery in the Commonwealth by consolidating, standardizing, and leveraging a common infrastructure

  4. IT Consolidation in Virginia Baseline (July 1, 2003) 383 3 100 5 600 Employees Orgs. Locations PCs Servers

  5. IT Consolidation in Virginia Small 1/1/2004 37 387 1,436 87 209 Employees Orgs. Locations PCs Servers

  6. IT Consolidation in Virginia Medium 7/1/2004 Small 1/1/2004 59 616 1,086 548 34 16,532 82 836 109 5 Orgs. Locations PCs Servers Employees

  7. IT Consolidation in Virginia VITA Today (Including Baseline) 90 1,497 60,000 3,000 1,081 59 543 986 15,932 192 Orgs. Locations PCs Servers Employees

  8. Locations Supported by VITAAs of July 1, 2003

  9. Locations Supported by VITAAs of January 1, 2005

  10. What Worked and What Didn’t • What worked… • Relentless pursuit of vision • Adaptation, not adoption • Leadership & sponsorship • Talented, dedicated staff • Collaboration and cooperation • Lessons? • Do it sooner • Do it backwards • Say “no” more often • Integrate first, then transform • Be data driven

  11. What We Accomplished • Improved governance and oversight of IT investments • Centralized procurement to leverage IT investments • Achieved $16.7 million in cost savings and cost avoidances in FY04 • Provided value-add to citizens, customers, and localities • Earned national recognition • Best managed state, Government Performance Project • National 3rd place ranking, 2004 Digital States Survey • National 3rd place ranking, 2004 Best of the Web • Winner of two 2004 NASCIO Recognition Awards

  12. Transformation Priorities & Challenges • Private Sector Partnerships thru the “PPEA”(Public/Private Educational Facilities & Infrastructure Act of 2002) • Infrastructure and Enterprise Applications tracks • Two competitors in each track • Infrastructure Due Diligence (April) • Enterprise Applications Due Diligence (May) • Detailed proposals (June/July) • Review and potential comprehensive agreement (Nov 1) • Enterprise architecture and standardization • Enterprise & investment thinking • Business development & marketing • Shared services & pricing model • Security

  13. What Does Transformation Mean? • Better citizen service Common, shared infrastructure enables seamless, friendly, and responsive government service delivery to citizens and business (anytime/anywhere) • Economic development opportunitiesPlans to locate “hot” data center back-up site in a rural, Virginia community, and expand broadband deployment • Cost savings to localitiesLocal governments, K-12 schools, and public libraries have already saved $8 million by purchasing IT goods and services from state contracts

  14. COMMON NETWORK: Tying Multiple Enterprises Together at the Edges GOVERNANCE: Respecting Data Sovereignty FUNDING: Incentives for Collaboration CONSOLIDATION: Build IT Once Public Safety Education Health & Human Res. Administration Transportation Natural Resources Commerce & Trade MULTI ENTERPRISE - VERTICAL NATIONAL REGIONAL STATE LOCALITIES HOUSEHOLD COMMON TECHNOLOGY APPLICATIONS BUSINESS PROCESSES SECURITY/ IDENTITY INFRASTRUCTURE PLATFORM ARCHITECTURE Secretariats What DoneLooks Like… Agriculture & Forestry COMMON INTERFACE, INFORMATION & TRANSACTIONS CITIZENS, TRADING PARTNERS & PUBLIC ENTITIES Finance Source: Center for Digital Government, 2004.

  15. For More Information on VITA www.vita.virginia.gov Anne Hardwick Associate Director Voice, Data & Video Services 804.371.5525 anne.hardwick@vita.virginia.gov

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