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EPC 5. Introduction. Product Demonstration. EPC Web Portal Employee Experience. BPM Positioning & Process Maturity. EPC Architecture. Company Overview. Service Products. EPC Product Demonstration. EPC Modules Overview. EPC Modeler Building a Model. Agenda.
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EPC 5 Introduction Product Demonstration
EPC Web Portal Employee Experience BPM Positioning &Process Maturity EPC Architecture Company Overview Service Products EPC Product Demonstration EPC Modules Overview EPC Modeler Building a Model Agenda
Interfacing Technologies Corporation MS Visio Process Modeling est. 1997 Business Process Managementest. 2000 Interfacing has provided BPM Software and services for over 20 years. • Established in 1983 • Numerous awards • Established the FirstSTEP Methodology • Fortune 500 clients • Worldwide partners & clients Process simulation and analysisest. 1994 • Our full range of products bring key • benefits to your business: • Analyze and correct process inefficiencies. • Manage risk factors. • Reduce process costs. • Improve operational efficiency. • Adapt quickly to change. • Clarify accountability and ownership. • Provide process knowledge across organizational boundaries.
Professional Services • Offering a full spectrum of services: • As-is Process Documentation • To-Be Process Development • Best Practice Implementation • Gap Analysis • Process Performance Management • Change Management Programs
Frameworks Supported Standards: • Supported Process Libraries: • APQC Process Classification Framework • ITIL – IT Service Management • SCOR – Supply Chain Operations • eTOM – Telecom Process
- Process Classification Framework Best PracticeFramework
- Process Classification Framework • Key Performance Indicators (KPI) : • Recruit, Select, and Hire Employees • Average days to fill open positions • Average days between opening and fill • Ratio of acceptances to hires • Ratio of acceptances to offers • Ratio of qualified applicants to total applicants 6.2 Recruit, source and select employees
Developing and Managing Human Capital 6.2 Recruit, source and select employees 6.2 Recruit, source and select employees Candidate:[fulfills job requirements] Candidate:[short-listed] ExamResults: [passed]
SIPOC Candidate:[fulfills job requirements] Candidate:[short-listed] ExamResults: [passed]
Process Swimlane ! Large number of applicants being passed straight through to interview stage results in numerous unqualified candidates which leads to inefficient use of resources identify and deploy candidate selection
Notify failure to Client Resources Enter Order Request Validate Order Request Roles Save Validated Order Notify Success to client Save Order Request Assets Organizational Management ACCOUNT MANAGER SAP
Order fulfillment Order Entry Process Management Notify failure to Client To order fulfillment Enter Order Request Save Order Request Validate Order Request Save Validated Order Notify Success to client Submit Order Request
Notify failure to Client Enter Order Request Validate Order Request Save Validated Order Notify Success to client Save Order Request Document Management SAP
P.O. Fraud Risk Management Notify failure to Client Compare P.O. to Price List Enter Order Request Validate Order Request Save Validated Order Notify Success to client Save Order Request Submit Order Request
Business Rules Management Notify failure to Client Enter Order Request Validate Order Request Save Validated Order Notify Success to client Save Order Request Submit Order Request
Meta Data Management Notify failure to Client Validate Order Request Enter Order Request Save Validated Order Notify Success to client Save Order Request Order Request
Services Management Notify failure to Client Enter Order Request Validate Order Request Save Validated Order Notify Success to client Save Order Request Submit Order Request
Workflow Management Notify failure to Client Enter Order Request Validate Order Request Save Validated Order Notify Success to client Save Order Request Submit Order Request