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Resources to Support Training Programs for CSIRTs. Problem. There is a long trend which shows CSIRTs are having a problem training their staff A recent survey* by Jeff Yuetter had two interesting results
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Problem • There is a long trend which shows CSIRTs are having a problem training their staff • A recent survey* by Jeff Yuetter had two interesting results • Staff expertise or availability is a very challenging problem to 49% of teams (51 responded) • 54% of the teams do not have a formal training or mentoring program in place (56 responded) • Similar findings were reported by • CERT/CC in 2009 • CERT/CC in 2003 * update d version of CSIRT State of the Practice independently carried out by Jeff in Fall 2011
Causes • We assume that there will be multiple causes for this issue. We will primarily focus on: • Lack of identified resources to compose a comprehensive training plan • Lack of knowledge on how to prepare and execute a training plan • Thus, we believe the major issues are related to building and executing Training Plans
Major Steps to Creating a Training Plan • (1) Identify all of the topics required • (2) Create a check-list that summarizes all the training topics • (3) Identify the resources • (4) Develop a procedure for evaluation and correction (to include assessment materials)
A Relook at Causes • We assume that there will be multiple causes for this issue. We will primarily focus on: • Lack of identified resources to compose a comprehensive training plan • This is step (3) in Creating a Training Plan • Lack of knowledge on how to prepare and execute a training plan • This is part of step (4) in Creating a Training Plan • This means the major issues are related to executing Training Plans
What has been done • What about steps (1) and (2)? • The (U.S.) National Initiative for Cybersecurity Education (NICE) has a framework • http://csrc.nist.gov/nice/framework/ • Nice addresses steps (1) and (2)
What Can We do • We are proposing that a pilot could focus on Incident Responders. In NICE this is • Protect and Defend: Incident Response: Tasks and KSAs (pgs 70-73) • http://csrc.nist.gov/nice/framework/documents/NICE-Cybersecurity-Workforce-Framework-printable.pdf • We could identify and document the resources for the tasks and KSAs [step (3)]
The Pilot • Pilot: An attempt to address step (3) • Identify resources for NICE specialty areas tasks/KSAs • Focus on specialty area - Incident Responders • Protect and Defend: Incident Response: Tasks and KSAs (pgs 70-73) • We believe this material is part of the missing information needed by CSIRT managers to develop a training plan
Pilot • Work with 6 to 7 domain experts within a community to identify resources to match against Tasks and KSAs • This would also identify gaps • We could either host the material on our website or assist with the community hosting it on theirs • Initially we think a wiki format might be best
Benefits • If we can identify what resources will be required to meet specific Tasks and KSAs at various levels, it will also assist with • Management of professional development for staff • Better inform Human Resources in recruiting • Inform new recruits what the expectations are for role/position within a team
Long Term • It is not sufficient to just have resources and a plan • Assessments of the resources(4) will be required before we have a complete solution for CSIRTs
NICE Framework -1 • Generic Outline • Framework Category • Specialty Area • Tasks • KSAs (Knowledge, Skills, and Abilities) • Example • Protect and Defend • Incident Response • 16 Tasks • 26 KSAs
NICE Framework - Categories • There are seven framework categories • Securely Provision (SP) • Operate and Maintain (OM) • Protect and Defend (PD) • Investigate (IN) • Operate and Collect (OC) • Analyze (AN) • Support (S)
Matrix: NICE specific specialty areas to training/classes • Training Plans: Interview teams to create generic training plans for the CSIRT community
Initiative: Matrix • We would like to create a Matrix that would identify by NICE framework specialty areas what training courses or college classes (language unspecific) meet the Tasks and/or KSAs • An example of a similar project done by SANS can be found at (pg 2): www.sans.org/critical-security-controls/winter-2012-poster.pdf
Initiative: Matrix cont. • For a pilot we will be working with the FIRST Education and Training Committee • We are looking for a few more experts to join the effort • Our initial area of focus will be the Protect and Defend framework category • We would further subdivide each specialty area into Junior / Intermediate / Senior • Instead of freely available resources we will take a different look to address step (3) • Training Classes • College Classes (to include freely available online)
Initiative: Training Plans • Use the resource from the 2 previous Pilots • Interview CSIRTs with existing training plans • Develop templates and resources to assist CSIRT managers in creating and managing training within their organization