National Conference On 10 Years of EA 2003

1. 01.08.2013 National Conference On 10 Years of EA 2003

2. Agenda • Power Sector Model Post Unbundling • Challenges • PPP Model VsFranchisee • Multiple licensing • PPP Model in Delhi • Success story of PPP Model in Delhi

3. Power Sector Model Post Unbundling

4. Power Industry – Value Chain Power Industry – Value Chain Post Unbundling Generation Transmission Distribution

5. Key Challenges

6. Key Challenges Generation During the year 2010-11, Power Utilities reported a generation loss of 8.1 BU due to shortage of coal. CEA estimated total coal shortfall of 30% in next FY leading to increased dependency on imported coal 63% (i.e 11250 MW) of the Thermal Capacity Addition target was achieved Delayed Clearances on account of Land Acquisition Against an assessed hydro power potential of 2.5 lac MW installed capacity is only 0.39 lacs MW Absence of peaking capacities Transmission Inadequate Inter-regional transmission capacity Southern Region – Congestion

7. Key Challenges Source: PFC Report on Performance of State Utilities • Significant increase in tariff by SERCs across India in the last 2 years • Tariff hiked in 28 states in FY 13 & 15 states in FY 14 (20% to 37% ) • Appellate Tribunal of Electricity has directed all SERCs to issue Tariff Orders annually, even suo-moto without requiring approval of Govt. Source: PFC Report on Performance of State Utilities Distribution • High AT&C Losses affecting commercial viability - National average of 26-27% vis-à-vis single digit in developed countries. • Absence of Cost Reflective Tariffs - Lack of commercial principles. • Huge Revenue Gaps for DISCOMs on account of Deferred Tariffs. • Accumulated Distribution losses in 2010 : Rs 1,07,000 Cr ; Rs 2,45,000 Cr in 2012; Expected to increase to Rs 2,90,000 Cr by end of XII Plan in 2017. (Planning Commission High Level Panel Report) • Power tariffs need to be raised by 47% for the DISCOMs to break even. (CRISIL Report) • Limited or no competition in Distribution space despite Regulatory Framework.

8. Tariff – Comparative Scenario Despite Improvement in Supply & Consumer Services, Lowest Average Tariff Among All Metros & Neighboring States

9. Distribution Sector

10. Distribution Sector Mumbai, Kolkata, Ahmedabad, Surat, Greater NOIDA Pvt Orissa , Delhi PPP Govt. DISCOMs Maharashtra (Bhiwandi, Nagpur, Jalgaon, Aurangabad), UP (Agra), MP (Gwalior, Ujjain, Sagar), Jharkhand (Jamshedpur & Ranchi) DF State-owned DF – Distribution Franchisee; PPP-Public-PvtPartnership Distribution is a licensed activity under the EA 2003. SERCs award distribution license. 85% of Distribution sector largely dominated by State Owned Electricity Boards. TPDDL (Distribution) is Regulated by Delhi Electricity Regulatory Commission (DERC) who is responsible for determination of tariffs chargeable to consumers.

11. Reforms Model PPP Vs. Franchisee Franchisee Key Parameters PPP Model Control over Distribution Capital investment made for sustainable improvement of the network and infrastructure Capital investment only for meeting short term targets. Current legal framework does not support Franchisee for procuring additional power. Franchisee is accountable to only the Discom Based on requirement Licensee can procure additional energy subject to regulatory approval. Govt Holding can safeguard the public interest Network Strengthening & Loss Reduction Reliable Supply

12. Reforms ModelPPP Vs. Franchisee Franchisee Key Parameters PPP Model Consumer Convenience Shorter period not sufficient for Distribution Reform. Employees will remain with Discom. As Franchise is just a mere contractor under the DISCOM, so regulator can not monitor the performance . The employees can be transferred to the SPV and being a part of the joint venture, will be more motivated to perform. The term of agreement to coincide with the period of license agreement as stipulated in the EA 2003 Performance parameters with regulatory control are built into the License conditions as per provisions of Act. Term of Engagement Employees

13. Reforms ModelParallel Licensing EA 2003 ….14… “Provided also that the Appropriate Commission may grant a license to two or more persons for distribution of electricity through their own distribution system within the same area….” Could not pick up due to non-submission of network rollout plan and availability of information from the incumbent licenseeetc.. Post Supreme Court Judgementdated 8th July 2008 unique successful case study of RInfra-D and TPC-D of have operationalized parallel distribution without duplicating the network. The Electricity Act, 2003 has not envisaged distribution wires and retail supply as separate licenses, neither is the distribution wires business defined as an area monopoly. To what extent is retail supply competition envisaged in the Electricity Act, 2003??? In the absence of a competitive wholesale market, is there a case for introduction of competition in retail supply? Would competitive retail supply be sustainable?

14. Reforms ModelParallel Licensing Need for Wire & Retail Supply Segregation Approach to Wire & Retail Supply Segregation Segregation of Accounts and Reporting Requirements Possible ways to ring-fence wires and retail supply businesses, so as to avoid cross-subsidization between the two businesses In the case of multiple distribution licensees, should all the licenses be regulated under the cost-plus regime OR only the incumbent licensee should be regulated under the cost-plus regime? OR should none of the distribution licensees be regulated under the cost-plus regime?TariffCeling or not? Migration of subsidizing consumers and financial implication on the distribution licensees Standards of Operations & Operating procedures

15. TPDDL Case Study

16. Scenario in Delhi Pre-Reforms 2002 • AT&C/Theft losses range between 53% to 60% of Input • Govt. Subsidies approx. Rs 15,000 cr per annum to bridge Revenue Gap • Condition of Network pathetic • Billing Receivables close to 1 year outstanding • Poor Condition of Consumer Records • Consumer nowhere in focus/Regular - black outs and brown-outs of 4-6 hours • Investment needed to improve Network • Subsidies - not a long term solution; Sector to be made Self Sufficient • AT&C loss reduction and sector efficiency • Improvements required • Enhance consumer satisfaction • Introduce Best Practices, enhancing employee skill sets and • morale Need for Reforms Financially unhealthy utilities

17. Privatization Model • License-based Regulated business for 25 years. • Guaranteed 16% RoE on meeting AT&C Targets. • Tariff set by regulator on cost plus RoE basis.

18. Key Drivers Impacting Business Linked to investment of capital in the network Return on Capital Employed Profit Drivers Reduction of AT&C Losses below stipulated norms Incentives due to Over Achievement of Losses Cost Optimization Direct impact on Bottom Line Additional Revenue Generation Opportunities Enhancement of Bottom Line Key Imperatives • AT&C Loss Reduction • Network Reliability and Availability • Consumer Service Improvement • Power Availability at Optimal Costs • Cost Optimization • Compliance to Performance Standards • Additional Growth Avenues

19. About TPDDL About TPDDL Joint Venture of Tata Power Company and Govt. of NCT of Delhi (51: 49) Licensed for distribution of power in North and North West Delhi Certifications : ISO 9001, 14001, 27001 ; SA 8000 ; OHSAS 18001 UN Global Compact Reporting

20. Turnaround Snapshot (1/4)

21. Turnaround Snapshot (1/4)

22. Turnaround Snapshot • Key initiatives to reduce losses : HVDS Implementation, Spot Billing, Instant Connections , LT ABC, Energy Auditing upto 4 level , GSM Based AMR, Mass Raids Replacement of Electromechanical meters with Electronic meters, creation of Special Consumer Group to take of JhuggiJhopri residents etc.. • Key Technologies adopted: integrated GIS, SCADA, OMS, DMS,DA,AMI,SAP ISU etc.. • Key initiatives to enhance consumer services like Integrated Call Centre, 24x7 Payment avenues, Client Managers, Dedicated consumer meets, SMS Based pull services, 14 Fully networked consumer care centers, Video Conferencing for Consumers etc.. This is a proprietary item of TPDDL. Any disclosure, copying or distribution is strictly prohibited

23. Initiatives: AT&C Loss Reduction Smart Grid Automated Demand Response Prioritizing Focus Outage Management System Special Consumer Group Aggressive Enforcement Controlling theft through Community pressure Automated Meter Reading for High Revenue Consumers Unique Efforts appreciated nationally and internationally High Voltage Distribution System & Low Tension Aerial Bunched Conductor Electronic Meters Energy Audit upto Distribution Transformer Level Front runner in Technology Implementation to improve efficiency and consumer service delivery

24. AT&C Loss Reduction – Benefit to Government • Saved over Rs. 10000 Crs. for Govt. in 11 years; facilitated development of other infrastructure; lower taxes • Repaid Rs. 550 Cr. loan to Govt. • Paid Dividends to Govt. and Tata Power for four years (FY 2005-06 to FY 2008-09) • Amongst lowest Tariffs in the country with highest availability and reliability of power

25. Adoption of Technology - Many firsts SCADA Monitoring of total load through SCADA Cap on Tap 100% Automatic Voltage Regulation

26. Adoption of Technology-Many firsts Geographical Information System Integration of GIS with Operational and Commercial Sys. Integrated Call Center with BCM Smart Grid Pilot Architecture Integrated Outage Management System

27. Initiatives: Outage Management System TPDDL is the only utility in India to implement the INTEGRATED OUTAGE MANAGEMENT SYSTEM (OMS) Geo referenced network details along with trouble order to the field crew Prediction of the outage device thus curtaining diagnostic time Management of crews assisting in restoration Updation of CRM with status of on going and planned outages for intimation to customers Actionable intelligent reports.

28. How Outage Management System Works Localization of Faulty Section by Patrolling Line by Breakdown staff • Fault occurrence • Upstream Breaker Opens • FPI indicate fault NO

29. Manual Isolation of Faulty Section How Outage Management System Works • Close NO point NO Manual isolation of the faulty section

30. CONSUMER SERVICE INITIATIVES

31. For Planet – Solar Generation • Initiated to meet Group Commitments on CC & Renewable Purchase Obligation (RPO) on the Delhi Electricity DISCOMS • Demonstrate the technical feasibility & economic viability of renewable generation in big cities like Delhi. • Installations: • 1 MW solar roof-top plant – 1st in India • 15 grid connected solar plants (total capacity – 1.65 MW) across TPDDL • Generation in FY 13 from solar plants – 20,84,400 units • 12 plants in NDMC area for porta cabins & feasibility study on for street lighting • 100 KW plant as consultant in Chotu Ram College in Haryana

32. SUSTAINABILITY INITIATIVES

33. Vision towards Smart Utility

34. THANK YOU