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Hersey & Blanchard ’ s Situational Theory. Britt Andreatta, Ph.D. Premise. Primary focus is on the belief that there is not one “ best ” style, but a good choice given a situation.
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Hersey & Blanchard’s Situational Theory Britt Andreatta, Ph.D.
Premise • Primary focus is on the belief that there is not one “best” style, but a good choice given a situation. • “Successful leaders are those who can adapt their behavior to meet the demands of their own unique situation.” • Situational Leadership theory is based on the amount of: a. direction (task) b. support (relationship) c. maturity level of group and individuals
Three Main Components Situational Leadership theory is based on the amount of: • direction (task) • support (relationship) • maturity level of group and individuals
Types of Behaviors Task Behavior The extent to which a leader engages in one way communication by explaining what each follower is to do as well as when, where, and how tasks are to be accomplished Relationship Behavior The extent to which a leader engages in two way communication by providing support, active listening, and facilitative behaviors
Status of Followers Maturity/Readiness Level a. capacity to set high but attainable goals b. willingness and ability to take responsibility c. education and/or experience
Leader’s Process • Leaders must FIRST assess maturity/readiness of group and then determine how much task and relationship behavior to use. • Maturity/readiness of group should be considered only in relation to a specific situation to be performed
Ken Blanchard www.KenBlanchard.com
Paul Hersey www.Situational.com