Effective Technology-Assisted Training at the Academic Information Service (AIS), UP

1. Effective Technology-Assisted Training at the Academic Information Service (AIS), UP Welcome to this presentation: I hope you will enjoy it!!

2. The Objectives of this Presentation is: • To give you an overview of the training needs of personnel and clients (lecturers and students) of the Academic Information Service • To propose a possible technology-assisted training solution to you

3. How to use this Presentation Use the following buttons to navigate through this presentation: • go to the next slide: • go to the previous slide: • go to the first slide: • go to the last slide: • for more information: • go to the content slide: • go to this slide:

4. Functioning of the AIS Performance gap Training challenge Target population Training solution Training objectives Course content Evaluation criteria Instructional strategy Design specifications Budget implications Content

5. Functioning of the AIS • Structure of organization • Competency-based system • Management information system • Vision • Values

6. Personnel of the AIS: new competencies must be developed as part of a competency based development system Clients of the AIS: students and lecturers need the necessary skills to take part in telematic education and to use the Internet for research Performance gap

7. Training Challenge • Personnel of the AIS: the need for advanced competencies to develop the virtual information service • Clients of the AIS: lecturers and students need a high level of information literacy to function in the knowledge society

8. Target Population • Personnel of the AIS: total of 224; organized into 9 service units; most have a first degree • Clients of the AIS: 1 218 lecturers and 23 683 students; more than 40 000? distance students; 11 faculties. Large differences in information literacy

9. Training Solution • A Web-based interactive training solution: available as part of the virtual campus • Training solution:should include different media (text, sound, graphics etc) and formats (tutorials, simulations etc)

10. Training Objectives • Personnel of the AIS: must obtain the competencies to develop a virtual information service • Clients of the AIS: must be enabled to be effective personal information managers in the knowledge society

11. Course Content • Two aspects of the proposed information literacy training: • Computer training • Personal information management training

12. Evaluation Criteria • Personnel of the AIS: 360 degrees evaluation ; computer-based self-testing • Clients of the AIS: lecturers as part of the envisaged performance management system; students as part of curriculum evaluation

13. Instructional Strategy The Web-based information literacy training should use the relevant instructional strategy combinations: • computer-assisted instructional modes • instructional techniques • technology-assisted instructional techniques

14. Instructions Menus Screen layout Guidelines for the use of colour Guidelines for graphics Guidelines for animation Guidelines for sound Interactivity Motivation Individualisation Record keeping Writing style Design Specifications for Web-based Solution

15. Budget Implications • Implementation must be prioritized • Identify existing web-based technology solutions • Could form part of the Rector’s information technology plan budget

16. Conclusion I hope that this presentation has given you an overview of the training challenges and a possible technology-assisted training solution for the personnel and clients of the Academic Information Service, University of Pretoria

17. Credits • Graphics: Eleta Grimbeek • Design and content: Heila Pienaar THE END (and thanks for all the fish!!) END