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TOPIC MENTORING & COACHING

TOPIC MENTORING & COACHING. A voluntary PROdev relationship between an experienced- nurturing professional and a less-experienced growing learner . COACHING: Showing people how to perform. Watch me (make a sales call) Ask me (after the call) Interact with me (making a call together)

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TOPIC MENTORING & COACHING

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  1. TOPIC MENTORING & COACHING

  2. A voluntary PROdev relationship between an experienced-nurturing professional and a less-experienced growing learner

  3. COACHING: Showing people how to perform. • Watch me (make a sales call) • Ask me (after the call) • Interact with me (making a call together) • Mutual interdependence via professional partnership (dividing up the sales territory)

  4. MENTORING: Developing people professionally through a personal relationship. • Mutual magnetic pull (I’m you) • Unconscious > conscious • Encouragement > cheerleading • Wisdom > info

  5. Mentoring is about life more than careers, because careers are about life, not SUCCESSMONEYSTATUSFAMEPOWER

  6. Life learning comes more through pain (maturity) than “happiness.” Pain (maturing) = striving, stress, making mistakes, apologizing, failure, starting over, pushing & pulling, compromising, & LEARNING the hard way

  7. A What might ReneeˊFleming & Dmitri Hvorostovsky be able to teach you?

  8. Magnetic pull Experience No agendas Teaching ability Opportunity provider Relational

  9. 2ORGDRAMAS

  10. OD #1.RYAN’S COMPLAINT FastAssistanceServiceTeamWheels

  11. RYAN ROGERS

  12. “I don’t understand why I can’t take care of customers like the rest of ya’ll do, especially when it gets busy and people are standing around to be waited on. I know what to do—I’ve seen you guys do it over & over again. I feel I can contribute more to FA.S.T. than just wash & maintain our fleet. I get along fine with customers and I could learn the computer system the rest of you use.”

  13. Ryan’s desire to add more value requires coaching first then mentoring, which can both be ideally offered by fellow F.A.S.T. members. BUT this probably won’t happen unless they perceive Ryan to be “one of them” professionally—not “just” a “blue collar” worker. Do they value status more than Ryan’s PD?

  14. OD #2.CHARLIE STENICKA PVA

  15. El Paso Herald-Post - El Paso, Texas - Nov 9 1974

  16. “You’re ready to do the department head’s seminar for Popular. In fact, develop your own material and tell them it was mine.” • “ If we take your VW Beetle to Farah, we’ll have to park in the desert. Just wait until you meet Willie.” • “Let me show you how to get what we want out of Tony Jr.”

  17. “Ride along with Chuy and he’ll teach you the tricks of the trade for delivering Coors.” • “The tighter they try to squeeze me, the calmer I get.” • “ Let me show you how to collect overdue bills.” (Mr. “M” at Tony Lama)

  18. SKIP SKOGGINS (EPEA) • “Meet Congressman Almaden from Washington.” • “You can do a wage and salary survey as well as anyone else in El Paso.” • “Your newsletter got us several new members.”

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