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London Cultural Improvement Programme Measuring Social Outcomes. Sue Thiedeman London Cultural Improvement Manager. Background to MSO Project. MSO tool has been developed from GSO’s ( Generic Social Outcomes Tool) One of the actions arising from the National Cultural Strategy
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London Cultural Improvement ProgrammeMeasuring Social Outcomes Sue Thiedeman London Cultural Improvement Manager
Background to MSO Project • MSO tool has been developed from GSO’s ( Generic Social Outcomes Tool) • One of the actions arising from the National Cultural Strategy “A Passion for Excellence” • Developed as part of the London Cultural Improvement Programme (LCIP)
Peer Review • Used LCIP Peers to shape and test the tool and training • Involving Local Authority peers ensured the training was relevant • Fit for purpose • Useful for planning and evaluation • Added Value • Aiming for a widespread cultural change
What is the MSO Tool • A simple system to plan and evaluate the impact of cultural services on wider social outcomes • Create your own bespoke framework • Link to NI’s or local area priorities • Link to sustainable community strategy • Useful at a range of levels from strategic to small projects • Provides evidence for advocacy
Programme Format • 2 day training programme with 1:1 support between sessions • Overall aim to provide tools and the confidence to measure the social impact and demonstrate the value of Cultural Services • A practical course – introduces the MSO tool and evaluation techniques • Shares learning, practical analysis and cascading the methodology
Cascading the methodology • Potential for borough Champions to cascade practical skills • On line training programme • Web tools • Case studies and examples • Bank of people in London who have completed the training and used the tools willing to share learning
Building Engagement • Outcomes Measures identified as a key issue for the sector • CSIT self assessments and London Culture Data Access Review confirmed this • Demand was very high • Proven track record of high levels of engagement • Take up has been slightly disappointing
Evaluation • Very High Levels of Satisfaction with training and 121 support • Unsure how successful the champions or web tools element will be • Undertaking a longitudinal evaluation • Not a quick win
Additional Work • Consider funding bespoke training in LA’s – training larger numbers • Funding bespoke training by sector • museums improvement network • Utilising the work being undertaken by IDeA / Yew consulting to learn from other models • Joining up data and outcomes measures into performance framework