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Alcatel 4760 MCS Edition Product presentation ref 8AL020043222TCASA

Alcatel 4760 MCS Edition Product presentation ref 8AL020043222TCASA. Oct 2006. Network Management offer, a key component of MCS. Two needs for the Service Providers :

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Alcatel 4760 MCS Edition Product presentation ref 8AL020043222TCASA

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  1. Alcatel 4760 MCS Edition Product presentationref 8AL020043222TCASA Oct 2006

  2. Network Management offer, a key component of MCS • Two needs for the Service Providers : • Increase recurrent services revenue with an enlarged portfolio of services highly automated : Alarms monitoring and resolution, Back ups, upgrades, Users MAC (Moves, Adds and Changes), Performance and accounting reports, … • Reduced cost of operations by centralizing management and remote visibility of the customers’ equipment • 4760 MCS Edition, to remotely manage and operate the customers’ equipment.

  3. 4760 MCS EditionRemote Management offer for Service Providers Key Features Alcatel 4760 MCS Edition Service Provider’s Network • Remote configuration for OmniPCX family and enterprise applications • Easy to use schedule and bulk operations, backup, software download • Proactive maintenance with alarms notification to the agentsbased on severity and action profiles • Reporting : automatic alarms, accounting and greeting quality reports distribution to customers • Ticket collection for third party billing systems • Inventory information • Integration into standard network management platforms like IBM Tivoli, HP Openview, CA Unicenter, … • Service activation through XML My management Value proposition • 4760 MCS Edition: Centralized management platform for the Alcatel OmniPCX installed base and applications • Specific offer: Pay as you grow, degressive price, overrun • Scalable: up to 400 nodes and 15 agents on one server • Proven: Most SP have chosen the OmniPCX range due to its remote manageability. More than 20,000 OmniVista 4760 systems installed worldwide.

  4. 2 types of topologies : IP/VPN Omni PCX Omni PCX INTERNET Network Operation Center Private IP Address Public IP Address LAN VPN : Virtual Private Network NAT : Network Address Translation 4760 MCS Edition Router contains: Nat VPN access Firewall security Customer A Customer B LAN VPN Tunnel VPN Tunnel Router contains VPN access Firewall security Router contains VPN access Firewall security LAN

  5. 2 types of topologies : ISDN ISDN OmniPCX Enterprise Network Operation Center T0/T2 4760 MCS Edition eRMA analogue SW modem T2 Or IRAD board 2/5 B channels aggregation T2 board Win2003 T0/T2 OmniPCX Office from R2.1 Administrators S0 SW modem 2 B channels aggregation from 4.x

  6. 4760 MCS Edition : Open service interface Billing Admin Platform 4760 Clients Alcatel IP-PBX OXE/OXO Alcatel IP-PBX OXE/OXO Browser 4760 MCS Edition Web portal ..... Asset management + Alcatel 4760 RSC XML Web Services Framework Customer <A> Customer <N> Alcatel voice environement Alcatel voice environement

  7. 4760 MCS Edition : Alarms notification 4760 Clients Alcatel 4760 RSC Alcatel 4760 RSC XML Web Services Framework Alcatel IP-PBX OXE/OXO Alcatel IP-PBX OXE/OXO SNMP Proxy Browser Billing 4760 MCS Edition Web portal Admin Platform ..... Asset management SNMP Traps / Polling Alarms Polling Customer <A> Customer <N> ..... Alcatel voice environement Alcatel voice environement

  8. Integration with standard management platforms • Integration with standard management platforms provides : • A common topology for the whole network • Shared incident windows • Access to the OmniVista administration platforms for : • In depth analysis of incidents • Configuration of devices CA Unicenter Tivoli Netview Unified supervision solution for converged networks

  9. 4760 MCS Edition : User management 4760 Clients Alcatel 4760 RSC Alcatel 4760 RSC XML Web Services Framework Alcatel IP-PBX OXE/OXO Alcatel IP-PBX OXE/OXO Browser Browser Billing WEB Services 4760 MCS Edition Web portal Admin. platform ..... Asset management Customer <A> Customer <N> ..... Alcatel voice environement Alcatel voice environement

  10. 4760 MCS Edition : Metering and VoIP Performance 4760 Client Alcatel 4760 RSCC Alcatel 4760 RSC XML Web Services Framework Alcatel IP-PBX OXE/OXO Alcatel IP-PBX OXE/OXO Browser Billing Mediation 4760 MCS Edition Web portal Admin. platform ..... Asset management Customer <A> Customer <N> ..... Alcatel voice environement Alcatel voice environement

  11. 4760 MCS Edition : Systems directory Billing Admin Platform 4760 Clients XML Web Services Framework Alcatel 4760 RSC Alcatel IP-PBX OXE/OXO Alcatel IP-PBX OXE/OXO Browser 4760 MCS Edition Web portal ..... Asset management LDAP Directory Customer <A> Customer <N> Alcatel voice environement Alcatel voice environement

  12. 4760 MCS Edition : Secured architecture • 4760 Clients in the CITRIX server • Access from the Administrator PC to the 4760 client using CITRIX client CITRIX server 4760 server Administrator CITRIX Client 4760 Client DMZ

  13. 4760 MCS Edition : Services Service Provider’s Network Alcatel 4760 MCS Edition Remote services • Easy Moves, Adds and Changes (MAC) • Back-up • Release management • Operation continuity: pro-active maintenance rather than reactive • Reporting and performance

  14. Easy MACs, back up and release maintenance • 4760 MCS Edition user friendly Configuration of Alcatel OmniPCX operational parameters : • Easy use with on line help, graphical views • Fast configuration change with“scoping” (e.g. filter to modify one key on all users sets with one touch), located on one or several nodes (OXE) • Configuration of all users’ parameters in a single window (OXE) • Improve security, with automatic back up and restore

  15. Easy MACs, back up and release maintenance • Navigation tree enabling a quick access to any OmniPCX Office or OmniPCX Enterprise • Local or remote configuration • Batch configuration

  16. Easy MACs, back up and release maintenance : OmniPCX Office configuration • OmniPCX Office voice (PM5/OMC) or data (Internet Access) configuration • On line or off line • OmniTouch Call Center Office (from OXO 4.0) administration and statistics through 4760 MCS Edition

  17. Easy MACs, back up and release maintenance • OmniPCX Enterprise* and OmniPCX Office manual or scheduled • software download • back up • * OmniPCX Enterprise software download from R7.0

  18. Operation continuity : 4760 MCS Edition alarms application • Fast access to equipment status speeds up problem solving : • Early notification of impending problems via an animated Topology & navigation down to racks & boards, • Auto topology, automatically draws the server & media gateways (with declared IP addresses), • Real time animated topology, • Alarms list & details, • One click access to configurationof the monitored object.

  19. Operation continuity : 4760 MCS Editionalarms application Actions on the Alarms • Supervision of OmniPCX network • Alarm notification • OSI standard format • Real time notification through email or script • Alarm lists and filters • Statistics on alarms Quicker detection, more transparency Number of alarms per severity

  20. Reporting and performance in 4760 MCS Edition Reports publishing • “RSC Customer” entries in Enterprise Directory with information on customer’s contact, email, report preferences • “RSC” tab in the Directory with customers’ lists • Automatic reports generation and distribution to customers’ lists

  21. Easy MACs, back up and release maintenance • Inter-application switching and updating : • Automatic update of Directory, display of the Directory entries of the selected subscribers (for 4400/OXE), • Update of the Accounting Orgmap and display of the last tickets of this subscriber, • Alarms concerning the selected object

  22. This document is for informational or planning purposes only. It is not intended to modify, create or supplement any specifications or warranties relating to the Alcatel products or services referenced herein. Information and/or technical specifications supplied within this document do not waive, directly or indirectly, any rights or licenses on patents or other protective rights of Alcatel or others. The specifications mentioned in this document are subject to change without notice. www.alcatel.com

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