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Interviewing Skills for Job Candidates. University Human Resources Professional Development Program A self-study workshop. Before you begin…. Get the most from this program by answering these questions for yourself before you begin: What do I already know about this subject?
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Interviewing Skills for Job Candidates University Human Resources Professional Development Program A self-study workshop
Before you begin… • Get the most from this program by answering these questions for yourself before you begin: • What do I already know about this subject? • What are my personal learning goals? • What are my supervisor’s expectations for my participation in this training? • How will I be able to apply my learning to the job?
Some good thoughts Some wisdom from Anonymous: “Once you find the job you love, you never go to work again.” “The hours you spend at work are a tremendous chunk of your life. It’s foolish to let yourself be dissatisfied or miserable. When you’re happy, you spread happiness.”
This workshop includes materials from the presentation: “Behavioral-based Interviewing” Created by Janet B. Jones Associate Director Rutgers University Career Services
This presentation will . . . • Discuss the advantages of behavior-based interviewing for candidates and employers • Identify competencies and desired behaviors pertinent to vacancies you may pursue • Discuss illegal and inappropriate questions • Provide do and don’ts for successful interviews
Behavioral interviewing improves the selection process • Interviewers are trained in the technique • Job analysis is used as the basis • Questions are job related • Questions are consistent and organized • Personal impressions/biases are minimized • Candidates are treated more fairly • Competencies are measured • Multiple interviews are used
Behavioral interviewing - benefits to the candidate • Before an interview • provides opportunity to identify your abilities, skills, knowledge, experiences and where improvement is needed • During an interview allows you to: • give details about work/project/academic experiences not on your resume • talk about specific examples, real life experiences • highlight your strengths • get a better idea if the job is a good match for you
Behavioral interviewing - benefits to the employer • Greatly increases the accuracy of predictions of on-the-job performance • Increases the number of long-term hires • Candidate sees what excelling in job requires • Lessens “rehearsed” answers to questions • Helps interviewers stay on track and avoid inappropriate areas/questions • Allows employer to identify areas of greatest importance before interview
Behavioral interviewing Assumes the candidate’s past behavior is the best predictor of future performance Focuses on key behaviors, skills, actions, and “competencies” that top performers demonstrate effectively Includes essential technical skills, but stresses excellence in job performance
Behavioral interviews assess • Poise • Ability to communicate • Problem solving skills • Attitudes • Ability to handle difficult situations • Ability to focus thinking, summarize • Personal priorities
What are competencies? Motives, traits, actions, skills, abilities, knowledge, and behaviors demonstrated more often and more completely by employees who excel. Competencies (adaptive, functional, and technical skills) are what employers will be looking for during the interview.
Behaviors employers find desirable • Proactive problem solving • Service orientation • Punctuality • Ability to manage multiple priorities • Attention to detail/organizational skills • Collaboration • Flexibility • And others…
Skills/aptitudes employers find desirable • Supervisory experience • Verbal/written communication skills • Quantitative skills • Persuasion skills • Negotiation skills • Decision making skills • Ability to plan and manage projects • And others…
Personality traits employers find desirable • Taking personal responsibility • Taking a leadership role • High energy, enthusiasm, positive attitude • Ability to work in team setting • Ability to manage stress • Strong work ethic • Ability to self motivate • And others…
To be continued… • We trust you have enjoyed this introduction to Interviewing Skills for Candidates. The rest of this program continues to focus on competencies and desired behaviors pertinent to vacancies you may pursue, discuss illegal and inappropriate questions, and provide do and don’ts for successful interviews • If you wish to continue your learning on this topic, please email profdev@hr.rutgers.edu or call 732-445-8077 for a complete copy of this workshop • We look forward to helping you make your learning useful and enjoyable