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Developing Through Innovation

Developing Through Innovation. Business Development. NPS has: Combined the best practices of the private sector with a public sector service ethos Created a third market Developed its products and services and areas of operation Made a positive contribution to the local economy.

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Developing Through Innovation

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  1. Developing Through Innovation

  2. Business Development NPS has: • Combined the best practices of the private sector with a public sector service ethos • Created a third market • Developed its products and services and areas of operation • Made a positive contribution to the local economy

  3. Creation of NPS • Formed in 1993 as a County Council Business Unit • Transformed in April 2002 into a limited company owned by Norfolk County Council • Two subsidiary companies formed in the north of England in 2004 – • NPS North East Ltd • NPS North West Ltd

  4. Commercial Approach/Service Ethos • Best of public sector quality of service • Best of private sector commercial approach • Building an effective team throughout the organisation • Establishing effective and consistent business practices

  5. Creating a Third Market • Creating a new market for public sector service providers (not all in or all out) • Business partnerships established with Wigan and Wakefield Councils • Local Authorities now have a new choice • Many expressions of interest have been received • No other company offers this mix of service and product

  6. Products and Services • Rethinking Construction principles have been translated into action • Extensive partnership working with clients and suppliers • Strategic asset management to facilities management - the full range of property services • Maximising the use of technology to provide additional added value

  7. Range of Services • Capital Design services • Building Maintenance services • Asset Management • Rural and Commercial Estate Management • Facilities Management and Travellers’ Sites • Partnering and Procurement • Property Development

  8. NPS Office Locations • Empowered local offices • Ability to recruit locally • Offices able to support one another • Common infrastructure • National capability – local delivery

  9. Impact on the Public Sector • Partnerships with major local constructors bring local construction employment • NPS has worked with Norfolk County Council to achieve Rethinking Construction Beacon status • Public sector Shareholder receives profits from NPS • High value employment in all the areas in which we work

  10. Impact on the Public Sector Achieved through: • Partnerships with local suppliers • Investment in staff, training and technology • Commitment to the public sector • Confidence of business • Development of our people

  11. Business Growth

  12. Staffing Levels

  13. Innovation

  14. Contact Details Offices Norwich (Head Office) Tel: 01603 706000 Thorpe, Norwich George Roberts Tel: 01603 706706 Email: george.roberts@nps.co.uk Chelmsford, Essex Derek Jacks Tel: 01245 493979 Email: derek.jacks@nps.co.uk Managing Director Mike Britch Tel: 01603 706100 Email: mike.britch@nps.co.uk General Enquiries Richard Bradford Tel: 01603 706060 Fax: 01603 706001 Email: richard.bradford@nps.co.uk

  15. Contact Details Hampton Court, Surrey Trevor Adams Tel: 0208 4817920 Email: trevor.adams@nps.co.uk NPS North West Ltd, Wigan, Lancashire Tel: 01942 823890 Email: mike.hussey@nps-nw.co.uk NPS North East Ltd, West Yorkshire Normanton (Wakefield) Tel: 01924 307380 Email: rhodgson@wakefield.gov.uk Needham Market, Suffolk Dennis Norman Tel: 01449 727670 Email: dennis.norman@nps.co.uk Brighton, East Sussex Ray Finch Tel: 01273 391100 Email: ray.finch@nps.co.uk Luton, Bedfordshire John Driver Tel: 01582 544710 Email: john.driver@nps.co.uk

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