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1. ABCDs of Incident Business
2. Objectives Convey basics of incident business management for those responding to all hazard events
Address preparation, response, and post-event activities
3. Agenda Topics to be covered
Agreements
Business practices
Cost estimates and reporting
Documentation
Group breakout
4. There are tools accepted by the Interagency Response community that provide the framework for speaking a common language. Incident Command System (ICS) establishes common terminology, business practices and standardized forms
Interagency Incident Business Management Handbook (IIBMH) provides guidance to responders and participating organizations
Incident Business Operating Guidelines are specific to an organization (often following the sequence of the IIBMH)
5. There are some things you can do to recognize your own ABCDs. Identify key players, both internal and external
Identify resources that would likely be used in an incident response situation
Obtain interagency training, such as an ICS course, an S-260 course, and other related course offerings
Draft, and keep current, incident business operating guidelines for your organization
6. Agreements
7. No single organization or agency can provide all the needed resources for a particular incident. Agreements allow us to identify the terms and conditions under which resources can be shared between different organizations
Allow for incident response authorization between organizations, i.e. personnel payments, contracts, cost-sharing
8. Agreements should be established between all organizations that MIGHT play a role in a hazard response. There are established partnerships and others that may be needed
Cover all resources, including food, shelter, hygiene facilities, medical, transportation, etc for response personnel and, potentially, the public
9. Establishing agreements in advance provides advantages Negotiate lower costs
Identify specifications for things like equipment, IT equipment and support, operator certifications and licensing, daily nutritional requirements, etc.
Specify the minimum level of training requirements for personnel
Specify exclusive use or call-when-needed availability
10. Business Practices
11. We need to understand how our organization does business What are the rules of doing business?
Can we bring in outside resources or hire additional resources?
How do we purchase things?
Who has the authority to sign and when?
What are the procedures for using vehicles?
How do we cost share?
How do we settle claims?
What technology is available?
12. Establishing operating guidelines to identify and share business practices with other organizations helps to ensure efficiency, timeliness, and that legal requirements are met. Use a template if possible, such as the one outlined in the IIBMH
IIBMH can be downloaded from http://www.nwcg.gov
13. Cost Estimates and reporting
14. Cost estimates and reporting establish the basis for funding requests, reimbursements, cost-sharing, and cost analysis. Daily cost
At a certain level, authority to obligate funds may change
Meet accrual requirements
Provide cost projections
15. It doesnt matter what tools you use - utilize established rates Pencil and paper
Spreadsheets
Automated system
Reference the IIBMH
Business operating guidelines
Annual operating plan
State cooperative agreement
Established fee schedules and agreements
16. Get accurate, timely information to all incident stakeholders Incident management team
Agency administrators
Funding sources
Media
17. Documentation
18. Documentation provides the story Reference documents
Pay documents
Claim reports
Injury reports
Daily costs
Incident package
Players and positions
19. ActivitiesBefore, during and after an incident
20. Pre-incident activities
21. Activities during an incident
22. Activities during an incident (contd)
23. Post-incident activities
24. Group Breakouts
25. Poudre River Flood Break into 4 groups
Identify ABCDs as they relate to the following incident
It is May of 2011 with a temperature range of 50/35
You are in Fort Collins, Colorado
Colorado State University graduation is this weekend, which typically brings 10-15K additional people to town
Poudre River has overflowed and flooded portions of downtown Fort Collins where many graduation celebrations are planned
26. Poudre River Flood (contd) You are a member of the IMT3 assigned to provide support and resources for emergency responders working for the City of Fort Collins. State and federal disaster declarations have been made
It has been raining for two weeks and continued heavy rain is in the forecast
Responders are tasked with clearing roads, identifying hazards (building collapses, road damage, infrastructure damage, chemical leaks, etc), traffic control and sheltering displaced citizens.