Innovation and Training in Libraries

1. Innovation and Training in Libraries Ann Ritchie Chair, Continuing Professional Development & Workplace Learning Section IFLA June 2004

2. Outline • Definition of innovation • Marketing positioning model • Innovation in training

3. Definition of innovation Make changes in something established, especially by introducing new methods, ideas or products. New Oxford Dictionary

4. Positioning library services in the information marketplace/space Electronic Inhouse collection -- Just-in-case Just-in-time -- Remote Access Access Paper-based / physical Resources

5. Positioning library services Electronic Inhouse Remote Access 1.Pre-Gutenberg model • Reference texts • Inhouse journals • Closed Reserve • Documentary cultural heritage • Card catalogue Paper-based / physical Resources

6. Positioning library services Electronic 4. Information Superhighway 3. Early computerisation • Online databases • Email & virtual reference • Web-based services/ transactions • PDAs • Wireless • Vertical i-portals • Automated catalogues • Microfiche/film readers and printers • CD-rom bibliographic databases, fulltext • Multi-media Inhouse Remote Access 1. Pre-Gutenberg model 2. Free public lending libraries • Ciirculation services • Journal circulation • TOCs & SDI • ILLs & Doc Del • Mobile libraries • Outreach and liaison • Reference texts • Inhouse journals • Closed Reserve • Documentary cultural heritage • Card catalogue Paper-based / physical Resources

7. Integration of technology into teaching: . Automating administrative operations . Enhancing current tasks . Changing core functions Woodward & Hinchcliffe, 2002:40

8. ALIA’s CPD Scheme • http://www.alia.org.au/education/cpd/short.cuts.html • FOLIO • http://www.nelh.nhs.uk • CPD&WL Newsletter • http://www.ifla.org/VII/s43/news/oct03.pdf • Australian Digital Theses • http://adt.curtin.edu.au/theses/available/adt-WCU20000321.120943/

9. Assessing online courses • Technical requirements • self-assessment pre-test • hardware compatibility • courseware standard compliance • 24/7 technical support • access to learning resources • instructor responsiveness, ratio, skills • student interaction • respect for intellectual property rights

10. Mentoring: essential characteristics • 2-way learning relationship • Purposes: 1. Career development 2. Psychosocial development 3. Professional development • Long term with developmental stages Australian Digital Theses http://adt.curtin.edu.au/theses/available/adt-WCU20000321.120943/

11. Training innovations • Web-based administration - ALIA CPD Scheme • Enhancing current tasks - FOLIO international online learning and email - CPD online courses quality criteria - Group Mentoring Program • Changing core functions - Group Mentoring Program • Health Libraries Australia traineeships

12. HLA traineeships innovations‘a bold move’ • Structured training ‘for librarians, by librarians’ • Regional dissemination model • Partnership and collaboration between a professional association, libraries/ librarians and a training organisation • EBM teaching model: ‘see one, do one, teach one’

13. Conclusion • ICT as an environmental ‘driver’ • Marketing positioning tool for business planning, and assessing value of innovations • Stronger business models needed for sustainable training - cost-effective, high quality, relevant