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eBook Staff Training: Surrey Libraries

eBook Staff Training: Surrey Libraries. Gary Green Surrey County Council Library Service gary.green@surreycc.gov.uk. Jblyberg/Flickr. What Did We Want To Address?. Improve staff awareness: Of our ebook services Opportunity to try devices Highlight expanding ebook market

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eBook Staff Training: Surrey Libraries

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  1. eBook Staff Training:Surrey Libraries Gary Green Surrey County Council Library Service gary.green@surreycc.gov.uk Jblyberg/Flickr

  2. What Did We Want To Address? • Improve staff awareness: • Of our ebook services • Opportunity to try devices • Highlight expanding ebook market • Increase staff knowledge • Reassure – ebooks can be seen as threat yukop/Flickr

  3. Ebooks & Supporting Staff • Staff training sessions • Support material & help • Knowledgeable staff jepoirrier / Flickr

  4. Staff Training Sessions • Presentation: • What's an ebook? • National picture • Discussion about relevance of ebooks • Surrey's ebook service • Hands-on session: • Ereader/tablets • Laptop & software Mike Licht, NotionsCapital.com / Flickr

  5. Other Sessions • Additional condensed staff training linked to public drop-in sessions • Online ebook chat session for county council staff Leo Laporte / Flickr

  6. Support Material • "How to..." PDFs • "How to..." presentations • Big Push newsletter • Link to suppliers help pages • Used by public & staff Johan Larsson/Flickr

  7. Challenges • Keeping information up-to-date about: • Constantly changing landscape • Software, app updates • Things can be confusing: • Different ways of using service • What do I have to do before reading? • Adobe ID Libraryman/Flickr

  8. Support staff • "Go to" staff with ebook knowledge • Feed info to our enquiry service • Training of super buddies in libraries • Idea/resource sharing with other library authorities Remi Mathis / Flickr

  9. eBook Staff Training:Surrey Libraries Gary Green Surrey County Council Library Service gary.green@surreycc.gov.uk Jblyberg/Flickr

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