Business Imperatives of Managing Storage Visualise with IBM TotalStorage Productivity Centre

1. Business Imperatives of Managing StorageVisualise with IBM TotalStorage Productivity Centre Ian Hancock Title slide

2. Today’s Business ChallengesInformation Availability is the Top Priority The most anticipated impact of business investing in IT has become information availability Business Challenges Top Tiers by Importance Capabilities Top Tier by External Spending Business Impact Area • Bring new applications into the IT infrastructure • Standardize & automate business processes and applications • Align processes with business goals • Streamline/improve efficiency of business processes • Information Availability • Better understand and meet customer expectations • Analyze information to make better business decisions • Information Availability • Enhance employees’ skills • Empower employees • Information Availability • Increase employee productivity Source: IBM Attributes & Capabilities Study, 2005

3. Business Driven Development Business Processes IT Service Management Business Applications Information Accelerators Information Services Information Assets & Systems Creating an Information On Demand Infrastructure Maximizing Business Value Agile Business Effectively Manage Information Assets Increasing Virtualization Efficiently Manage Data Assets Static Systems Model / Assemble Deploy Manage

4. Business Driven DevelopmentModel, Design, Develop, Test Business Processes Manage, Collaborate, Optimize IT Service ManagementProvision, Secure, Monitor, Optimize Business ApplicationsCommercial, Internally Developed, Composite-Based Information AcceleratorsIndustry Specific Services, Models, Maps, Schemas & Policies Information ServicesData Management, Information Integration, Business Intelligence, Content Management, Master Data Management InformationOn Demand Data Assets & Systems Files, Storage, Servers, Networks ITSM = IT Service Management

5. IBM IT Service Management IT Process Management IT Process Management Products IT Service Management Platform Best Practices IT Operational Management Products Information On Demand: Tivoli ITSM Maximizing Business Value Agile Business Business Driven DevelopmentModel, Design, Develop, Test Business Processes Manage, Collaborate, Optimize IT Service Management Provision, Secure, Monitor, Optimize Business ApplicationsCommercial, Internally Developed, Composite-Based Effectively Manage Information Assets Information AcceleratorsIndustry Specific Services, Models, Maps, Schemas & Policies Increasing Virtualization Information ServicesData Mgmt, Information Integration , Business Intelligence, Content Mgmt, Master Data Mgmt Information Assets & Systems Files, Storage, Servers, Networks Static Systems Model / Assemble Deploy Manage • Automated ITIL-aligned workflows • Open, standards-based CMDB and workflow engine • Automated infrastructure-aligned tasks • Best Practices and Implementation Support

6. IT Process Management IT Service Management Platform IT Operational Management Products IT Operational Management Products IBM IT Service Management Best Practices

7. Storage Management uses Best Practices Service Support Service Delivery

8. Policies Governance Processes Business Information Data & Storage ILM Requires Service Management Disciplines ILM is comprised of the policies, processes, practices, and tools used to align the business value of information with the most cost effective IT infrastructure from the time information is conceived through its final disposition. Information is aligned with business processes through management of service levels associated with applications, metadata, information, and data. - Storage Networking Industry Association - SNIA ILM in On Demand Storage Environment • Categorizing Data • Managing Active Data • Managing Inactive Data • Managing Changes with no disruptions • Reduce Human Errors Manage your information more effectively and efficiently!

9. A Foundation for Information On Demand…Improves flexibility, ease of management and productivity Aperi An open-source storage management community Aperi’s goal • Delivers an open-source common management platform through the contribution and development of actual code. • The common platform will implement SNIA’s SMI-S specification for management of heterogeneous devices. Targeted Benefits • Improve speed to market of new advanced tools designed for ease of use • Reduce the need for customers to replace storage management platforms when purchasing new hardware or software • Encourage vendors to support industry standards for management in their hardware implementations Startups Academia Fabric “Innovators” Aperi CommonOpen SourcePlatform VC’s Storage System Initial members

10. Business Driven Development Business Processes IT Service Management Business Applications Information Assets & Systems Infrastructure Management Retention & Lifecycle Management Business Continuity Information Accelerators Resource Virtualization Information Services Systems Storage Servers Networking Information Assets & Systems Information Assets and SystemsThe foundation for Information On Demand • Based on System imperatives • Collaborative Innovation • Openness • Virtualization • Technology Innovation That Matters

11. IBM TotalStorage Productivity Center Productivity Center for Data Asset and Capacity Reporting File systems and Data bases Productivity Center for Disk Administration and Operationsmanagement for storage (Disk, Tape, Virtualization) Productivity Center for Fabric Administration and Operationsmanagement for fabric (Switches, Directors) Productivity Center for Replication Administration and Operationsmanagement for advanced copy services (ESS, SVC) Information Assets & Systems Infrastructure Management Retention & Lifecycle Management Business Continuity Resource Virtualization Systems Storage Servers Networking Information Assets & Systems Infrastructure Management Single Point of Storage Management

12. IBM TotalStorage Productivity Centre & Information On Demand IT Service Management ILM AssessmentsILM Process Monitoring Insight from Information – empowering you to respond to change and focus on opportunities, while seeing a total picture of the business. Integrate, automate and orchestrate information across all levels of the enterprise,using open technologies. IT Operational Management Storage Operations Management Centralized Storage ManagementStandard, Open Platform (SMI-S)

13. TotalStorage Productivity Center Vision • Centralized Management With Focus on User Experience • Host to Disk Drive Performance Analysis • Single monitoring/data repository for storage infrastructure (capacity, SAN, Disk) • Linkage to ILM Processes – both at data and device levels

14. Visualisation DemoTPC 3.1 Jason Bamford

15. Visualisation Demo Structure • Capacity Management • Understand capacity usage patterns • Manage usage through constraints & policy • Availability Management • End to End Storage Infrastructure Management Host Switch Disc Arrays Connectivity Configuration Performance

16. Storage Pyramid – Finding Unused Capacity Files DBs Unused FS Unused DB Capacity of Used LVs Unused LVs Capacity of Used Partitions Unused PPs Unused Hdisks Capacity Seen By OS Not Seen OS Loss Capacity of Assigned LUNs Unassigned Formatted Capacity allocated to LUNs Unallocated Formatted Capacity RAID Loss Unformatted Raw Storage Capacity

17. Overlays allow user to turn on/off aggregated status (e.g., health, performance) and membership (e.g., zone, zone set) information IBM TotalStorage Productivity CenterEnd to End Storage Management Automated identificationof the storageresources in an infrastructure andanalysisof how effectively those resources are being used. Volume Advisor based on performance workload profiles Locate function to search and find entities. Synchronized with graphical view Synchronizedgraphical and tabular views. Allows user to manipulate view by enlarging/reducing a view or closing one of the views Centralized Management SAN Managementmulti-vendor support Heterogeneous Disk Management Automated controlthrough policies that are customizable with actions that can include centralized alerting, distributed responsibility and fully automated response. Physical and Logical views of Fabric and Disk

18. Business Value

19. IBM TotalStorage Productivity Center drives down Storage TCO Reduces administration costs through centralized management • Better manage explosive data growth • Common set of advance function software spanning heterogeneous storage • Simplifies storage management across the tiers of storage • Simplifies server management with common device drivers and FC HBA load balancing software • Reduces time to provision storage • Improves performance for most storage subsystems Significantly reduces planned downtime • Predict out of space conditions • Detect availability issues in SAN Reduces Backup/Restore costs • Monitors and automates backup and archive of corporate files Better utilization reduces purchase and environmentals • Lowers hardware costs • Lowers storage software costs with common advance functions • Make more efficient storage purchases based on capacity demands

20. Indirect Savings Direct Savings • Tape procurement deferral • New disaster management capabilities • Improved overall availability • Improved application development and testing • Reduced number of backup servers • Impact on new/migrating applications • Simplified storage consolidation • Increased disk utilization • Less data center required • Tiered online data recovery options • Lower management costs as a percentage of storage costs • Deferred disk purchases • Increased I/O performance • Reduced storage maintenance • Better protection of crucial files • Fewer or no backup windows • Reduced time and costs for storage allocation process Storage Infrastructure Management Cost Savings SOURCE: Forrester Research, 2004

21. DS8000 The Standard DS4000Flexibility LTO UltraScalableTape Library 16TB Controlling Cost of Storage: Capacity Management 4 TB Reduction in Disaster Recovery Cost 4 TBs Managed Capacity Reduced via Data Cleanup On DS8300 4 TB Reduction in Replication 4 TB Reduction in Backup cost BACKUP REPLICATION 4TB Savings in Replication Cost (Software/Network) 4TB SavingsIn Backup SoftwareHardware Cost (Backup Server/Second Tier Storage) 4TB Savings in DR Cost (Software/NetworkHardware/Services) Realized Savings 4TB Less in DS8300 Cost Additional cost savings not quantified here – LABOR COST for ANY of these tasks above, reduced time/cost for storage allocation, better I/O performance, improved availability, less data center footprint, improved tiered storage

22. DS8000 The Standard DS4000Flexibility LTO UltraScalableTape Library Controlling Cost of Storage: Helping CustomersManage Efficiently 4 TB Reduction in Disaster Recovery Cost 4 TBs Managed Capacity Reduced via Data Cleanup On DS8300 4 TB Reduction in Replication 4 TB Reduction in Backup cost BACKUP REPLICATION OpportunityTo ID AdditionalNeed for Tape Libraries - Monitoring and CapacityAs Well as Replication and Advanced Services IntelligentlyManaging TieredStorage Environment Allows for planning For Second-tier Storage Expansion – DS4000 Helps ID Consolidation Projects – possible migrationsof legacy hardware toDS Platforms Opportunity

23. Summary • IBM recognises the need for owning flexible and responsive IT systems • Service Management processes need IT management tools – IBM has those for Storage • TPC is the single tool required to visualise the Data and the Storage Infrastructure • TPC will enable Administrators to use one tool for their heterogeneous environment through SMI-S • TPC delivers productivity improvements and cost savings • TPC supports Virtualisation • TPC enables Automation & Provisioning Visualise & Virtualise!

24. THANK YOU …